Last edited by hem; 5 May 2009 at 10:32 AM.
This issue has been fixed, it was an error on my part (duh!). But, now that I have my discount showing up the points are not adding up correctly. Customers who are getting the 10% discount are getting too many points because the points are being calculated by the sub-total minus points being redeemed. It needs to go one step deeper and remove the 10% discount prior to awarding points. I have not tested tax, coupons, gift certificates, etc yet. I have tried changing the sort order of the order total modules but it doesn't make a difference. Here is an example:
Sub-Total: $32.81
Group Discount: -$3.28
Value of Redeemed Reward Points: -$2.00
United Parcel Service (Ground): $9.27
Total: $36.80
Reward Points earned: 31
I have it set to calculate from the sub-total and the points rounding 0.5 (default) so this customer should be earning 28 points rather than 31. It is only a few points difference but over time or on large orders this can really add up. Any suggestions? Thanks a bunch!
Last edited by lilshopofsecrets; 3 Sep 2008 at 01:18 AM.
I currently have my rewards points set up so that for every 1,000 points that my customers accumulate, they can redeem it for $10. However, when they accumulate more than 1,000 (say, 1500), they are able to redeem it for $15, which is not what I want.
My question is, how can I change it so that they can only redeem for $10 at a time? If they have 1500 points, could I possibly move 500 points to pending, so that they can redeem the 1,000 and then move the 500 back into earned points?
Also, will I be notified if the customers redeem their credit?
Hem
Before installing does this update resolve Google Checkout issues also?
Thanks
Ken
Paws4Deals
Not yet Ken, though I will have an updated Google Checkout/RP mod tomorrow if you want to give it a test drive. Google Checkout does not use notifiers which RP hangs on to do the point reward so it means an addition to the Google Checkout core code- I did try other methods (which worked badly) and I have posted a request on the Google Checkout mod site for the developers to add notifiers.
Right now the mod just handles the subtotal (or total) and negates the redeemed points- no other discounts are considered (or GV for that matter). The short term workaround here would be to drop the number of points rewarded by that group by 10%- This should give you the result you are looking for.
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