For GD--
Merlin is right. I have one store on GD and don't try to back it up. A waste of time since it has PHP 5.0+ and GD says I need to upgrade my PHP. Yea right. - It is upgraded and still won't work. Some modules do not work with a seperate database location. Always - always get a host that supports Zencart and sets your database to localhost 127.0.0.1. All other stores I have work perfectly and the database is on localhost 127.0.0.1 same server. Only way to go.