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  1. #1821
    Join Date
    Apr 2008
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    Default Re: HELP! Someone? Anyone?

    Quote Originally Posted by DrByte View Post
    Restoring your database, or part of it, from backup is likely your best choice.
    Did you do a database-backup before you started importing changes to your data?
    Did you happen to test the EP tools on a test copy of your site before touching your live site?
    Remember ... all addons are use-at-your-own-risk. They are typically built for one person's unique needs, and then shared for public consumption as models for other approaches people may want to take for their own unique needs.
    I recall doing a backup not too long ago, but have no idea where to find it. I thought the file I downloaded from EP would be adequate (but was certainly wrong about that).
    All I have is the live site, no test site.
    After messing with the data some, I managed to mess things up much more (I even managed to mess up the categories )
    So today was throw my catalog in the trash and start over day... which doesn't make for an especially great day.

  2. #1822
    Join Date
    Oct 2007
    Posts
    132
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    Default Re: Easy Populate support for Version 1.2.5.4

    Quote Originally Posted by edwardtilbury View Post

    Easy Populate uploads folder not found

    Your uploads folder is either missing, has incorrect permissions, .

    EP is looking for a /temp folder in the root of your ZC site on your server, not on your local drive. This should be at the same level as admin, includes, cache, media, etc.

    Jeff

  3. #1823
    Join Date
    Jan 2007
    Posts
    7
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    Default Re: Easy Populate support for Version 1.2.5.4

    I'm a new Zen Cart user but not new to ecommerce packages.

    I just installed Zen Cart and set up about 31 categories. When I look at the Category_Description table in MySQL, they're all there.

    When I download the Category file using Easy Populate, I get a blank file with column headings. The column names are all different than what I see in MySQL - is this supposed to be this way? They are all 'v_categories_name_1' etc. but in MySQL it's 'category_name' etc.

    Am I expecting the wrong thing? I was thinking that Easy Populate would download the 31 categories and associated subcategories in a list for me. I'm not getting any errors, the install went fine.

    Please tell me how to successfully view my categories so I can get started with adding products...

  4. #1824
    Join Date
    Sep 2008
    Posts
    30
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    Default products on site, but not in catalog

    I hope somebody can help me out...

    I started building a website and after the cosmetic adjustments (and adding language package, image handler and easypopulate and moving the site one folder up) I decided to delete all test-products and add a few new ones with easypopulate.

    For some reason (don't know why) this has gone wrong: the products show on the site as they should, but they are not present in the admin - catalog so I cannot reach them for editting or anything else.
    I can buy them to get rid of the products, but then the categories of course will stay.

    My questions are the following:
    what can I do to remove the categories? They are not present via admin - catalog - categories/products. Is there another way?

    And does somebody have any idea what can be wrong? The txt file I used for uploading looks good...

  5. #1825
    Join Date
    Oct 2007
    Posts
    132
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    Default Re: Easy Populate support for Version 1.2.5.4

    kanjigirl,

    There is no need to create your categories first. Just create the file with the products you have. Enter the categories for each one and EP will create the categories if they do not exist.

    The multiple columns .._1, .._2, etc allow you to put products in subcategories. So you could have Mens (_1), Shirts (_2), Short Sleeve (_3), etc.

    The big thing to watch for is mispelling category names. Be careful of creating something like "Men", "MEN" & "Mens". If you do you will have to move everything around and delete the incorrect cats. I could be wrong, but I don't think EP has a means to remove a category.

    Jeff

  6. #1826
    Join Date
    Oct 2007
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    132
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    Default Re: products on site, but not in catalog

    fsas

    I can buy them to get rid of the products, but then the categories of course will stay.
    I think you are not really getting rid of them, you are just not showing items with no inventory.

    Unless someone can suggest something else, you could emtpy the files through your sql admin. Use with caution. Make sure you are emptying the correct files.

    I have used EP for thousands of products and have never seen a product not show up somewhere. While it should not matter, did you try to close/logoff the admin and then go back and check?

  7. #1827
    Join Date
    Sep 2008
    Posts
    30
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    Default Re: products on site, but not in catalog

    Quote Originally Posted by Jeff G View Post
    fsas

    I think you are not really getting rid of them, you are just not showing items with no inventory.

    Unless someone can suggest something else, you could emtpy the files through your sql admin. Use with caution. Make sure you are emptying the correct files.
    I don't have any experience with the SQL admin... (I just started up everything and I am learning through experience).
    I found an entry called categories-name and deleted the name. No idea if I did the corect thing... but: the categories are gone in the zen-cart. unfortunately, I still have the
    -> (3)
    but now without a category preceeding. Any idea how to get rid of this?
    I don't quite trust the database anymore... is there a way to clear it entirely to make a fresh start?

    Sorry for the many questions but I don't know what do do anymore. I can reinstall everything again (the shop is not live yet) but, apart from a lot of work, as long as I don't know what caused it. it may happen again on the new install...


    I have used EP for thousands of products and have never seen a product not show up somewhere. While it should not matter, did you try to close/logoff the admin and then go back and check?
    yes, I did....
    The only thing I can think of, is that there was a language problem. I can switch between english and dutch (native) language in the admin, and there is one column in the txt file for which the entries are different for the two languages (v_tax_class_title: --none-- versus --geen--).
    If I download a txt file, the language of the admin of that moment makes a difference.
    I will test this in near future (it is already late at this part of the globe),

  8. #1828
    Join Date
    Oct 2007
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    132
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    Default Re: products on site, but not in catalog

    fsas,

    As I am new to sql myself, I can not offer much help in the control panel. I just look at each file that pertains to products or categories and hit the browse button. Empty the file if it contains the info I'm looking for. You need to check carefully. Categories is made up of 2 files, same with products. Once again - double check everything.

    Language settings might be a problem. You might want to search this thread. I think I read somewhere that EP has problems when language is set to non-english.

    As far as a new install, I have done this MANY times while learning ZC. It isn't that complex and only takes a few minutes.

    Hope this helps.

    Jeff

  9. #1829
    Join Date
    Sep 2008
    Posts
    30
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    0

    Default Re: products on site, but not in catalog

    Quote Originally Posted by Jeff G View Post
    fsas,

    As I am new to sql myself, I can not offer much help in the control panel. I just look at each file that pertains to products or categories and hit the browse button. Empty the file if it contains the info I'm looking for. You need to check carefully. Categories is made up of 2 files, same with products. Once again - double check everything.
    I think I messed things up...

    Quote Originally Posted by Jeff G View Post
    Language settings might be a problem. You might want to search this thread. I think I read somewhere that EP has problems when language is set to non-english.
    I found some stuff concerning this... I might have to go so far as to only choose the english language and settings (no dutch) and make the necessary translations myself.
    Thanks for the tip!
    As far as a new install, I have done this MANY times while learning ZC. It isn't that complex and only takes a few minutes.
    There was a threshold for me there because I am very new in the field and was glad it worked in the first place... but it would be a good learning traject to install it more than once.

    but first I need to convince EP that I want to have the "product quantity max" set to 1. Default (in ZEN) it is zet to 0 but I only have unique products in the sense that there is only 1 of each. This feature is not exported from existing products by EP so I don't know what to change. Sorry for asking so much, but do you know by any change how I can achieve this? Without this entry (product qty max = 1), using EP does not help me since after adding the products with EP I still have to edit all products afterwards to change this from 0 to 1 in ZEN)

    thanks, Anjo

  10. #1830
    Join Date
    Oct 2007
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    132
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    Default Re: products on site, but not in catalog

    Anjo,

    To set every product qty look at http://www.zen-cart.com/forum/showthread.php?t=103496 You will need to find the actual field name in the sql admin, then see the first reply with the solution for you. You just need to modify it to the field you need to change.

    Jeff

 

 

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