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  1. #2741
    Join Date
    Apr 2005
    Posts
    298
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    Default Re: Google Checkout module for Zen Cart (beta)

    Quote Originally Posted by juliartz View Post
    Oct 19, 2008 3:47:39 PM EDT
    Error: We encountered an error trying to access your server at https://www.julzbodyboutique.com/MY_...eckout_process -- the error we got is: Send failed with code: 404. Response body was: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <HTML><HEAD> <TITLE>404 Not Found</TITLE> </HEAD><BODY> <H1>Not Found</H1> The requested URL /MY_SHOP/index.php was not found on this server.<P> <P>Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. <HR> <ADDRESS>Apache/1.3.41 Server at www.julzbodyboutique.com Port 443</ADDRESS> </BODY></HTML>


    This error, I believe is like I already stated in my first post, was because I left "/MY_SHOP/" in the call back API. I removed that, as I already stated and have not gotten another message.
    What my question/concern was about was the fact that my zencart store does not show a customer, does not show a purchase, and I don't know if this was the reason for no information on my website regarding this sale or not. Also, like I said in my first post, when my friend did a test purchase via googlecart, and the card was charged etc... she also did not show up in the store as a sale, and this time NO error was received. I need to know why sales are not showing up in my store, why no customers are showing up in my store, no stock reduction, etc... If it were NOT for the notification from google cart telling me I had a sale, I never would have known.
    If you download the file from the post #2723 put it in your zencart root folder run it, you will find out why it is not getting back to your store. I had the same problem til i ran the file and fixed the problem GC might not be getting back to your responsehandler.php file. when i found that out i just started changing the permissions on the file and it worked. So try running that to start narrowing down the problem.
    [FONT=Comic Sans MS]Don Scott
    http://dealz-r-us.com
    [/FONT]

  2. #2742
    Join Date
    Oct 2007
    Posts
    18
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    0

    Default Re: Attention required: order notification failing

    Quote Originally Posted by Evanescence View Post
    I have checked all settings, double checked, triple checked and then checked all over again to insure that I have not left anything out, made any errors, etc. and yet still I get the emails several times a day saying "Attention required: order notification failing" and it wont stop. I have checked all settings in google too. What can I do about this? It's not telling me in the skin shop admin cp that I have new google orders either. This is not good. I've been struggling with this for about 6 weeks now trying to fix it on my own with no luck. Any help anyone can offer would be greatly appreciated.

    Sherri
    www.ibskin.com

    This is the error I am getting in my google integration console...

    Code:
    We encountered an error trying to access your server at https://www.ibskin.com/shop/googlecheckout/responsehandler.php -- the error we got is: Send failed with code: 500. Response body was: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <HTML><HEAD> <TITLE>500 Internal Server Error</TITLE> </HEAD><BODY> <H1>Internal Server Error</H1> The server encountered an internal error or misconfiguration and was unable to complete your request.<P> Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.<P> More information about this error may be available in the server error log.<P> <P>Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. <HR> <ADDRESS>Apache/1.3.41 Server at www.ibskin.com Port 443</ADDRESS> </BODY></HTML>

  3. #2743
    Join Date
    Dec 2005
    Location
    Box Elder, SD
    Posts
    373
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    0

    Default Re: Google Checkout module for Zen Cart (beta)

    Quote Originally Posted by juliartz View Post
    Oct 19, 2008 3:47:39 PM EDT
    Error: We encountered an error trying to access your server at https://www.julzbodyboutique.com/MY_...eckout_process -- the error we got is: Send failed with code: 404. Response body was: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <HTML><HEAD> <TITLE>404 Not Found</TITLE> </HEAD><BODY> <H1>Not Found</H1> The requested URL /MY_SHOP/index.php was not found on this server.<P> <P>Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. <HR> <ADDRESS>Apache/1.3.41 Server at www.julzbodyboutique.com Port 443</ADDRESS> </BODY></HTML>


    This error, I believe is like I already stated in my first post, was because I left "/MY_SHOP/" in the call back API. I removed that, as I already stated and have not gotten another message.
    What my question/concern was about was the fact that my zencart store does not show a customer, does not show a purchase, and I don't know if this was the reason for no information on my website regarding this sale or not. Also, like I said in my first post, when my friend did a test purchase via googlecart, and the card was charged etc... she also did not show up in the store as a sale, and this time NO error was received. I need to know why sales are not showing up in my store, why no customers are showing up in my store, no stock reduction, etc... If it were NOT for the notification from google cart telling me I had a sale, I never would have known.

    The callback url in the google settings for your shop should be:

    https://www.julzbodyboutique.com/goo...nsehandler.php

  4. #2744
    Join Date
    Dec 2005
    Location
    Box Elder, SD
    Posts
    373
    Plugin Contributions
    0

    Default Re: Attention required: order notification failing

    Quote Originally Posted by Evanescence View Post
    This is the error I am getting in my google integration console...

    Code:
    We encountered an error trying to access your server at https://www.ibskin.com/shop/googlecheckout/responsehandler.php -- the error we got is: Send failed with code: 500. Response body was: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <HTML><HEAD> <TITLE>500 Internal Server Error</TITLE> </HEAD><BODY> <H1>Internal Server Error</H1> The server encountered an internal error or misconfiguration and was unable to complete your request.<P> Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.<P> More information about this error may be available in the server error log.<P> <P>Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. <HR> <ADDRESS>Apache/1.3.41 Server at www.ibskin.com Port 443</ADDRESS> </BODY></HTML>
    Your callback url appears to be OK, so check that you have XML selected as the callback method. Doublecheck your credentials in the admin setup.

  5. #2745
    Join Date
    Apr 2005
    Posts
    298
    Plugin Contributions
    0

    Default Re: Attention required: order notification failing

    Quote Originally Posted by Evanescence View Post
    This is the error I am getting in my google integration console...

    Code:
    We encountered an error trying to access your server at https://www.ibskin.com/shop/googlecheckout/responsehandler.php -- the error we got is: Send failed with code: 500. Response body was: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <HTML><HEAD> <TITLE>500 Internal Server Error</TITLE> </HEAD><BODY> <H1>Internal Server Error</H1> The server encountered an internal error or misconfiguration and was unable to complete your request.<P> Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.<P> More information about this error may be available in the server error log.<P> <P>Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. <HR> <ADDRESS>Apache/1.3.41 Server at www.ibskin.com Port 443</ADDRESS> </BODY></HTML>
    Have a look at post #2723 to see if this will help you.
    [FONT=Comic Sans MS]Don Scott
    http://dealz-r-us.com
    [/FONT]

  6. #2746
    Join Date
    Oct 2007
    Posts
    18
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    0

    Default Re: Attention required: order notification failing

    Quote Originally Posted by chain_man View Post
    Your callback url appears to be OK, so check that you have XML selected as the callback method. Doublecheck your credentials in the admin setup.
    Here are 2 images to show what I have exactly...







  7. #2747
    Join Date
    Oct 2007
    Posts
    18
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    0

    Default Re: Attention required: order notification failing

    Quote Originally Posted by dscott1966 View Post
    Have a look at post #2723 to see if this will help you.
    I followed that post to a "T" and all it did was give me the same error info that I received in the google integration console.

    We encountered an error trying to access your server at https://www.ibskin.com/shop/googlech...nsehandler.php -- the error we got is: Send failed with code: 500. Response body was: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <HTML><HEAD> <TITLE>500 Internal Server Error</TITLE> </HEAD><BODY> <H1>Internal Server Error</H1> The server encountered an internal error or misconfiguration and was unable to complete your request.<P> Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.<P> More information about this error may be available in the server error log.<P> <P>Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. <HR> <ADDRESS>Apache/1.3.41 Server at www.ibskin.com Port 443</ADDRESS> </BODY></HTML>

  8. #2748
    Join Date
    May 2008
    Posts
    182
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    0

    Default Re: Google Checkout module for Zen Cart (beta)

    Ev, have you tried the responsehandler_test.php file to see what that throws back?
    www.candlewithcare.co.uk
    Luxury Scented
    Candles at great prices!

  9. #2749
    Join Date
    Apr 2005
    Posts
    298
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    0

    Default Re: Attention required: order notification failing

    Quote Originally Posted by Evanescence View Post
    I followed that post to a "T" and all it did was give me the same error info that I received in the google integration console.
    Its not seeing your responsehandler. Can you tell me what permission you have set for it. I had mine set at CHMOD 777 Then I changed it to CHMOD 755 and it worked. it has something to do with (500 Internal Server Error). Try changing that and run the response handler test again and see what you get. Make sure you clear your cache also.
    [FONT=Comic Sans MS]Don Scott
    http://dealz-r-us.com
    [/FONT]

  10. #2750
    Join Date
    Oct 2007
    Posts
    18
    Plugin Contributions
    0

    Default Re: Attention required: order notification failing

    Quote Originally Posted by dscott1966 View Post
    Its not seeing your responsehandler. Can you tell me what permission you have set for it. I had mine set at CHMOD 777 Then I changed it to CHMOD 755 and it worked. it has something to do with (500 Internal Server Error). Try changing that and run the response handler test again and see what you get. Make sure you clear your cache also.
    My permissions were 644 so I changed it to 755 and ran the test again. Then I got....

    HTTP/1.1 500 Internal Server Error
    Date: Fri, 24 Oct 2008 14:12:58 GMT
    Server: Apache 3
    Connection: close
    Transfer-Encoding: chunked
    Content-Type: text/html; charset=iso-8859-1

    <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
    <HTML><HEAD>
    <TITLE>500 Internal Server Error</TITLE>
    </HEAD><BODY>
    <H1>Internal Server Error</H1>
    The server encountered an internal error or
    misconfiguration and was unable to complete
    your request.<P>
    Please contact the server administrator,
    [email protected] and inform them of the time the error occurred,
    and anything you might have done that may have
    caused the error.<P>
    More information about this error may be available
    in the server error log.<P>
    <P>Additionally, a 404 Not Found
    error was encountered while trying to use an ErrorDocument to handle the request.
    <HR>
    <ADDRESS>Apache/1.3.41 Server at www.ibskin.com Port 443</ADDRESS>
    </BODY></HTML>

 

 

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