How to set up downloadable products?

[NathyBelle]

Well I'm having same problem as Phil up there and I've been trying to fix this all evening

Point is.. it was working fine yesterday and I'm not sure what happened.

So checkout works fine but when i click on download I get a page not found error.
It was working fine yesterday and my test product is not marked as a virtual product
and shipping is set to "No, Normal Shipping Rules".

Attributes are these:
option name = download
option value = zip
download file = nathy_halloweenlabels.zip

Its in download file of course and its got a green circle under Downloads Manager.

I have a clean install of Zen Cart 1.3.8a

The link for my product is http://www.nathy.net/shop/index.php?...roducts_id=185

[Ajeh]

You have Redirect On or Off?

You have set permissions on /pub to 777?

You are on a windows or unix server?

[NathyBelle]

Hello Ajeh,

You have Redirect On or Off?
ON

You have set permissions on /pub to 777?
Yes

You are on a windows or unix server?
My web host runs UNIX-based operating systems, such as Debian Linux 4.0 on Apache web servers.

I dont know if this matters but I did try to move my download folder to make it more secure like they say in the tutorial and change the path into both configure.php files but it wouldnt work at all so I just put the download folder back where it was and change the path back into both configure.php files as well.

Thanks for the help.
Nathy

[Ajeh]

What happens if you make a test product with a small test zip file ...

Do small files work?

[sduffer]

I want to offer free downloads in my scrapbook shop but when we mark them free we get errors any ideas?

[sduffer]

I don't know how to handle this can someone please help? Thanks SDuffer

Forbidden
You don't have permission to access /sweetscr_store/pub/.ijfbdvhqehzmgjh/hh_designs_Artic.zip/ on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

[NathyBelle]

What happens if you make a test product with a small test zip file ...

Do small files work?

I tried with a zip that is 1kb and no its not working, I get the same "cant find the page" error. Its like it cant find the download folder

[NathyBelle]

Hello Ajeh,

Well I changed the download by setting Download by Redirect to false and Download by streaming to false and yet it wont work.

I tried to download the zip file by giving the right path into my browser and it keep asking me for login so I guess that is good.

[Ajeh]

Have you checked with your hosting provider to see if they have changed something or need to change something on the server to allow for symbolic links or downloads etc.

It seems odd that it worked the other day and doesn't today ...

[WHAnderson]

I seem to recall a requirement to use the 'absolute path' for the redirect, instead of the usual URL / Domain Name path.

For example:
Use: /home/user_id/public_html/verify/absolute_path.php

Not: http://www.my_domain.com/verify/absolute_path.php

Hello Ajeh,

Well I changed the download by setting Download by Redirect to false and Download by streaming to false and yet it wont work.

I tried to download the zip file by giving the right path into my browser and it keep asking me for login so I guess that is good.