How to set up downloadable products?

[NathyBelle]

Thank you thank you so much for testing for me!!!

Yes my friend tried to download 3 files that are under Templates : Flower Templates, Rond Tag Templates and Flower Seamless Patterns. But WHAnderson downloaded the same ones and had no problems so guess its just my friend.

Phew... this is such a relief lol ok I will try not to make my files so big but with some scrapkits being over 20 MB i cant possible created 10 downloads as it would be never ending for me :S

Thanks alot to you 2 and I will keep going with my site as it is right now.

Nathy

[JuzJoJo]

Hey there..
Ok I've gone through the whole thread ..lots of reading lol
I've gotten this far..

I've set it up as Download with the dropdown button
value is zip file

Now, when I go to my catalog and select the product, I click A and go to the attribute controller.
I highlight download, then zip file then at the bottom I add my zip file .. which is called snowprincess.rar

Now the thing is, this file is under store/joanne (as we have more than one designer) so do I need to do anything different?
Is rar files accepted?
Because when I check ..I dont have a green A.. it says Downloads: 1 files
Invalid: snowprincess.rar

[kimberlyeddy]

Hey there..

Now the thing is, this file is under store/joanne (as we have more than one designer) so do I need to do anything different?
Is rar files accepted?
Because when I check ..I dont have a green A.. it says Downloads: 1 files
Invalid: snowprincess.rar

Hi,

This is your problem...you have to have your file in the download folder. Now if you want to separate them by names, you can put the folder "Joanne" into the download folder. in the name of the file you would write:

joanne/snowprincess.rar

but it is only looking in the download folder for the file.

Clear as mud?

Blessings,
Kimberly

[JuzJoJo]

Hey thanks for answering..
I did manage to figure out the prob after a few hrs
Gotta say that this is prob the most confusing part of the cart ... glad I got it sorted

[lucy-ru]

Hi Ajeh-
Thanks for the fantastic review of the process!

I've checked and have done all the steps correctly but the download option isn't showing up on the confirmation page or in my account in previous orders. (The file permissions are correct on my server and the files are there.)

I'm pulling my hair out... Any ideas? Anyone else experience this?

http://vintagekissphotos.com/shop/in...products_id=46

Creating a Product with a Download ...

To prepare to use Downloads ... you must first build some Option Names and Option Values that will be used to make the Attributes for the Download ...

In the Option Name Manager ... create an Option Name such as either:
Version
Download

Make the Option Type a Radiobutton or Dropdown

Next, go to the Option Values Manager ...

You need to build for the Option Name the Option Values, such as:
Zip file
English Zip file

To do this, you would pick the Option Name that you created such as Download and then enter: Zip file

for the Option Value ...

Now, create your Product ... when done, click the A for Attributes or go to the Attributes Controller and locate your Product ...

Select the Option Name: Download

Select the Option Value: Zip file

Enter the filename - this should be a Zip file without spaces or special characters or extra periods in the name such as: myfilename.zip

Enter the number of days for the person to be allowed to download the file

Enter the number of times that they can try to make the download

If this is the only download choice, mark it as the default

When saved, you should see a green dot next to the filename if you have loaded the file to the /download directory

Set /pub to chmod 777

On a unix server, in the Configuration ... Attribute Settings ... you should turn ON the Redirect

If for some reason on your unix server you cannot download small or large files, then speak to your host and find out why you are not able to use the symbolic link set in the .htaccess file ...

If you can download small files but not large files, ask your host why you cannot download large files and have them fix your site so that you can ...

NOTE: On a windows server, in the Configuration ... Attribute Settings ... you should turn OFF the Redirect

[Ajeh]

1 the link is bad ... have you a Download product and which attribute(s) have the download file on them?

2 the Products with Attributes that I did look at have 2 radio buttons with no default button so customers just click Add to Cart ...

It is a good idea with Radio buttons or Dropdowns to add an extra Option Value that is something like:
Pick a color
Pick a size
what do you want?
What media?
etc. etc. to sound good for your site ...

Set to Default YES Display Only YES Sort Order 0 and now the customer must make valid selections ...

[sumri]

Hi,
I've posted this question before (but in different section - maybe that's why i got no reply after 1 week).

Here's my problem :
1. i've set my payment ption using direct bank (module) and paypal
2. It's works fine for normal item - when checked out, the payment option will show Direct Bank & Paypal to be selected.
3. But for downloadable item, my store will automatically select Paypal for payment method (no payment option page - skipped).

Can anyone here tell me how to solve this?
Am I missing something?

Thanks.
Regards.

[LMSC10a]

I have been scanning thru this thread and have set pub to 777, redirect is on, files are stored in download or folders in dowwnload, I get the green light for the files, yet when I click on the download button after it has been paid for I get the following error:

The server encountered an internal error or misconfiguration and was unable to complete your request. Your administrator may not have enabled CGI access for this directory

CGI & PHP scripting are both on.

[DrByte]

Zen Cart does not need CGI support unless your server requires CGI to run PHP.

Your server probably has some sort of mod_security or maybe an .htaccess rule that's blocking the file delivery. Check your server's apache errorlog for more information on the exact cause of the "internal server error", or contact your hosting company for assistance.

[jestcoun]

I've been trying for 2 days to change my download folder to level above public_html.

Yes, I have read the tutorial/faq and have searched this thread. I still can't find what I need to know...or I'm to blind and frustrated to see it.

First, if I go by this tutorial:

https://www.zen-cart.com/tutorials/i...hp?article=280,

it will not work because this line:

define('DIR_FS_CATALOG', '/home/myname/public_html/store/');

says the store folder is the top folder in the structure.

Well...I'm reloacting the download folder higher in the folder chain, so this will not work.

When I change the download line to read:

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . '/home/myname/mystore/mydownloads/');

I receive an error on my store front that says the download folder can't be found at:

/home/myname/public_html/mystore//home/myname/mystore/mydownloadfolder/

This leads me to beleive I need to change my FS CATALOG to a higher level.

Can I change my DIR_FS_CATALOG to /home/myname/ then add this:

define('DIR_FS_DOWNLOAD',
DIR_FS_CATALOG . 'public_html/mystore/',

then prefix all of my dependent folders like this:

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'mystore/folder1/folder2/mydownloads/');
define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'public_html/mystore/pub/');
define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'public_html/mystore/uploads/');
define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'public_html/mystore/email/');

?

I'm sure I could download a good copy of both configure files and just try what I've explained. But I need to know if I'm headed in the right direction or if I'm going to corrupt something by doing this.

I'm with hostmonster...folder settings were 755 and redirect was turned on.

I would appreciate any help.

Mike