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  1. #81
    Join Date
    Nov 2008
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    Default Re: AustPost Improved

    hi there,

    I wonder if it is possible to disable the austpost Improved module when the customer is not from Australia ? Because I'm planning to use Australia Post for domestic purchase and TNT for international purchase.

    So, is there any quick option to automatically recognize the customer is from international country and disable the aust post module ?

    Cheers, erik.

  2. #82
    Join Date
    Jan 2007
    Location
    Australia
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    Default Re: AustPost Improved

    Quote Originally Posted by eangkasa View Post
    hi there,

    I wonder if it is possible to disable the austpost Improved module when the customer is not from Australia ? Because I'm planning to use Australia Post for domestic purchase and TNT for international purchase.
    Yes. Just disable all of the overseas shipping methods.

    Quote Originally Posted by eangkasa View Post
    So, is there any quick option to automatically recognize the customer is from international country and disable the aust post module ?

    Cheers, erik.
    The module won't recognise the customer is from another country (although there is a zencart addon that does attempt to do this with pretty good accuracy), however, even without any addons, the module won't give a quote until either a valid country or an aussie postcode has been entered, so if you don't have any overseas options enabled then overseas buyers won't get a quote (from the AP module).

    Cheers
    Rod

  3. #83
    Join Date
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    Default Re: AustPost Improved

    hi RodG, thanks for the reply.

    What do you mean by disabling all the overseas shipping methods?

    Basically, I have disabled all methods except AustPost Improved & Zone Rates (needed for TNT international purchase).

    The problem is if I logged in as an international customer and performed check out, the Zone Rates module will be displayed along with AustPost Improved module. But, as expected the AustPost module delivered an error such as :

    ERROR:Unable to obtain a valid quote from the Australia Post Server.
    You may still checkout using this method and we will contact you with postage costs as soon as possible.

    I don't want this error statement to come up, so I want to disable AustPost module only for international customer. Does that make sense ?

  4. #84
    Join Date
    Jan 2007
    Location
    Australia
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    Default Re: AustPost Improved

    Quote Originally Posted by eangkasa View Post
    hi RodG, thanks for the reply.

    What do you mean by disabling all the overseas shipping methods?
    The Austpost module has over a dozen different shipping methods for you to select/deselect according to your needs and/or requirements. Many of these are for overseas methods. Uncheck them.

    Quote Originally Posted by eangkasa View Post
    The problem is if I logged in as an international customer and performed check out, the Zone Rates module will be displayed along with AustPost Improved module. But, as expected the AustPost module delivered an error such as :
    ERROR:Unable to obtain a valid quote from the Australia Post Server.
    You may still checkout using this method and we will contact you with postage costs as soon as possible.

    I don't want this error statement to come up,
    Oh, I see, it is the error message that you object to, not the fact that the module is doing what is to be expected?


    I'm not trying to be pedantic, but there really is a big difference between the two.

    Quote Originally Posted by eangkasa View Post

    so I want to disable AustPost module only for international customer. Does that make sense ?
    The problem, as mentioned elsewhere, is that there is no reliable method of determining where any given using is coming in from, especially for guest users. However there are a couple of 'acceptable' methods that exist.

    To answer you question, there isn't any simple switch, command, or config option that will do what you require. However, disabling a shipping module (almost any shipping module) is a matter of modifying and/or inserting a line or two of code to indicate whether it is active or not. Other threads have more detail on this. How's your PHP coding skills?

    If you simply don't like the error message, why not simply change it to something less alarming, such as "This shipping method is not available to your destination, please select another".

    Cheers
    Rod

  5. #85
    Join Date
    Nov 2008
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    Default Re: AustPost Improved

    Aha, yeah why I never thought of that ... changing the error statement would be suitable for my case, and the AustPost module does run as expected by delivering an error for international customer

    Since, I have only used 2 shipping methods so far, the regular parcel post & express parcel post (Aust), so there isn't any overseas shipping method enabled.

    Thanks for that Rod

  6. #86
    Join Date
    Jul 2008
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    Default Re: AustPost Improved

    Hi RodG,

    I had spoken to you about a problem i had a few months ago and still have yet to get it resolved....

    On my invoices, emails sent to customers and admin area i seem to be getting broken links....

    Here are a few examples:

    Email confirmation sent to customer after pruchase....

    HTML Code:
    Products
    ------------------------------------------------------
    1 x Amway Replacement Water Filter Cartridge Carbon Block (T2801)  = $60.00
    ------------------------------------------------------
    Sub-Total: $60.00
    [B] ( 1 ): $10.20[/B]
    Total: $70.20
    Notice that there is no shipping method mentioned (in this case it was express) and only the estimated days shipping is coming up.

    Admin invoice of purchase....

    See attached pic.
    Notice that the days delivered image is broken.

    Do you know how i can fix this?

    Thanks,

    geoff
    Attached Images Attached Images  

  7. #87
    Join Date
    Jul 2006
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    Perth, Australia
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    Default Re: AustPost Improved

    Am I dumb or does it look exactly as the auspost module? Also where do I put the open files that aren't in folder????

    Must be my dumb day....sorry

  8. #88
    Join Date
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    Default Re: AustPost Improved

    Quote Originally Posted by lakotasouix View Post
    Am I dumb
    I fear that you may be insulted if I answer this question.

    Quote Originally Posted by lakotasouix View Post
    or does it look exactly as the auspost module?
    Does what look exactly as the auspost module?

    In a manner of speaking, all the shipping modules look exactly the same on account of the fact they all do the same thing and they'll all use the same template files.

    Quote Originally Posted by lakotasouix View Post
    Also where do I put the open files that aren't in folder????
    I must be dumb too.. what exactly do you mean by "the open files that aren't in folder",

    Quote Originally Posted by lakotasouix View Post
    Must be my dumb day....sorry
    Mine too. I've no other explanation for replying to your rather cryptic query.

    Rgds
    RodG

  9. #89
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    Default Re: AustPost Improved

    Quote Originally Posted by RodG View Post
    I fear that you may be insulted if I answer this question.
    Cheeky

    Quote Originally Posted by RodG View Post
    Does what look exactly as the auspost module?

    In a manner of speaking, all the shipping modules look exactly the same on account of the fact they all do the same thing and they'll all use the same template files.
    The actual module itself is exactly like the auspost module, in the way it is laid out the colour, etc.

    Quote Originally Posted by RodG View Post
    I must be dumb too.. what exactly do you mean by "the open files that aren't in folder",
    When I unarchive the zip file, it has two folder and all these files including install.txt etc. but there is weight.php etc, where do they go?

    Quote Originally Posted by RodG View Post
    Mine too. I've no other explanation for replying to your rather cryptic query.

    Rgds
    RodG
    Sorry to be so crytic, it was late and I knew what I was talking about

    Now it just comes up with an error

    ERROR:Unable to obtain a valid quote from the Australia Post Server.
    You may still checkout using this method and we will contact you with postage costs as soon as possible.

    Huh?????

  10. #90
    Join Date
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    Location
    Australia
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    Default Re: AustPost Improved

    Quote Originally Posted by lakotasouix View Post
    Cheeky
    http://www.zen-cart.com/forum/images/smilies/yes.gif

    Quote Originally Posted by lakotasouix View Post
    The actual module itself is exactly like the auspost module, in the way it is laid out the colour, etc.
    As I said, all the shipping modules will (should) have the same 'look' on account of the fact that this is controlled by the zencart template files. If they didn't work this way the store would look very strange and poorly designed, and that is not the zencart way.

    In other words, if you change the background or font colours/sizes/styles for your store, the shipping modules, and all other aspects and 'addons' will automatically take on the same style.

    Quote Originally Posted by lakotasouix View Post
    When I unarchive the zip file, it has two folder and all these files including install.txt etc. but there is weight.php etc, where do they go?
    Are we talking about the same module? (Austpost Improved). I ask because their isn't a 'weight.php' file. There IS however a 'weight.txt' file, and like any other .txt files they are there for your education. READ THEM.

    Quote Originally Posted by lakotasouix View Post
    Sorry to be so crytic, it was late and I knew what I was talking about
    That's all very well if we were all mind readers, but most of us aren't, so you do need to be pretty specific when asking questions.

    Quote Originally Posted by lakotasouix View Post
    Now it just comes up with an error
    "Now" implies that you have had it working, so the real question is what did you change between the time it worked and the time the error started occurring? "nothing" is NOT an acceptable or valid response (or, if it really was 'nothing' then all you have to do is wait and it should fix itself in the same mysterious way that it broke.

    Quote Originally Posted by lakotasouix View Post
    ERROR:Unable to obtain a valid quote from the Australia Post Server.
    You may still checkout using this method and we will contact you with postage costs as soon as possible.

    Huh?????
    This is a generic error that can be cause by MANY different things. Assuming it HAD been working then the cause of the problem depends very much on what it is that has changed.

    The fact that you are receiving this error implies that you almost certainly have all the right files in the right places.

    Cheers
    Rod

 

 
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