Cold Steel Template Support Thread

[pearlie]

I knew it would be something blindingly simple! thanks very much.

[colonel_pannik]

Hello Clyde

I would appreciate your help with my Cold Steel template installation.

I've downloaded and installed Zen-Cart v1.3.8a on my G4 Mac running OS 10.4.11 and using FF3. Everything seems to be OK so far. Then I've installed Cold Steel to my hard drive...

users/******/sites/ZenCart by opening the includes folder and installing the files in reverse order according to the uninstall instructions. When I attempt to change the template in Admin I get a blank page, and then cannot access any template.

Your debug utility log shows the following...

[11-Feb-2009 00:06:55] PHP Warning: require(/Users/******/Sites/ZenCart/includes/templates/cold_steel/template_info.php) [<a href='function.require'>function.require</a>]: failed to open stream: Permission denied in /Users/******/Sites/ZenCart/admin/template_select.php on line 17
[11-Feb-2009 00:06:55] PHP Fatal error: require() [<a href='function.require'>function.require</a>]: Failed opening required '/Users/******/Sites/ZenCart/includes/templates/cold_steel/template_info.php' (include_path='.:/usr/local/php5/lib/php') in /Users/******/Sites/ZenCart/admin/template_select.php on line 17

That brings me to the limit of my understanding, and it is not obvious to me which php file is wrong, and how I should change it. Will you please explain the log results and show me where and what I need to change to fix the problem. I'm using TextWrangler as my editor.

Thank you in advance, Bernie

[clydejones]

Hello Clyde

I would appreciate your help with my Cold Steel template installation.

I've downloaded and installed Zen-Cart v1.3.8a on my G4 Mac running OS 10.4.11 and using FF3. Everything seems to be OK so far. Then I've installed Cold Steel to my hard drive...

users/******/sites/ZenCart by opening the includes folder and installing the files in reverse order according to the uninstall instructions. When I attempt to change the template in Admin I get a blank page, and then cannot access any template.

Your debug utility log shows the following...

[11-Feb-2009 00:06:55] PHP Warning: require(/Users/******/Sites/ZenCart/includes/templates/cold_steel/template_info.php) [<a href='function.require'>function.require</a>]: failed to open stream: Permission denied in /Users/******/Sites/ZenCart/admin/template_select.php on line 17
[11-Feb-2009 00:06:55] PHP Fatal error: require() [<a href='function.require'>function.require</a>]: Failed opening required '/Users/******/Sites/ZenCart/includes/templates/cold_steel/template_info.php' (include_path='.:/usr/local/php5/lib/php') in /Users/******/Sites/ZenCart/admin/template_select.php on line 17

That brings me to the limit of my understanding, and it is not obvious to me which php file is wrong, and how I should change it. Will you please explain the log results and show me where and what I need to change to fix the problem. I'm using TextWrangler as my editor.

Thank you in advance, Bernie

First: uninstall ALL the files for the cold steel template.

Then check admin -> tools -> template selection

[colonel_pannik]

Restarted computer this morning and no Apache!!!!!

Phew! Two hours later and up and running again, so uninstalled Cold Steel folders and had the luxury of accessing the Classic template afterwards.

Just in case my earlier fiddling and Apache crash had an influence I reinstalled Cold Steel, but got the same error log message as previously. Uninstalled folders as per your instructions - over to you again Clyde.

Thanks, Bernie

[clydejones]

Restarted computer this morning and no Apache!!!!!

Phew! Two hours later and up and running again, so uninstalled Cold Steel folders and had the luxury of accessing the Classic template afterwards.

Just in case my earlier fiddling and Apache crash had an influence I reinstalled Cold Steel, but got the same error log message as previously. Uninstalled folders as per your instructions - over to you again Clyde.

Thanks, Bernie

Since the files in the distribution are in the same structure as Zen Cart , Here are the installation instructions I recommend in the readme_cold_steel_template.txt file.

Unzip the Package and upload the entire includes folder to your server.

In your admin panel, go to admin -> tools -> template selection, click the edit button, choose the template from the dropdown menu and click update.

Now go to admin -> tools -> layout boxes controller, Scroll down to the bottom of the screen and click the reset button.

Open your site in your browser and view the new template in action.

I'm guessing from the error message you were/are getting that you failed to to upload includes/templates/cold_steel/template_info.php

[colonel_pannik]

I've got it solved Clyde.

The problem turned out to be permissions in the various folders. I've reset them to match those set in the Classic Template and all seems to be in order now.

My limited understanding is that for my inbuilt Mac server the folders/files can be dragged to the appropriate locations in order for them to function correctly. Does this process fail to set the correct permissions I wonder? Seeing as I don't know if FTP can be performed when loading onto my own drive I did it this way, but I should investigate the FTP options for future use!

Thank you for your attention and for this great looking template. I'll do my best not to stuff up from now on!

Bernie

[clydejones]

I've got it solved Clyde.

The problem turned out to be permissions in the various folders. I've reset them to match those set in the Classic Template and all seems to be in order now.

My limited understanding is that for my inbuilt Mac server the folders/files can be dragged to the appropriate locations in order for them to function correctly. Does this process fail to set the correct permissions I wonder? Seeing as I don't know if FTP can be performed when loading onto my own drive I did it this way, but I should investigate the FTP options for future use!

Thank you for your attention and for this great looking template. I'll do my best not to stuff up from now on!

Bernie

I'm not familiar with Mac, but I'd assume that you could drag and drop the includes folder directly to wherever you have Zen Cart installed on your hard drive.
In any case, glad you got it sorted.

[colonel_pannik]

When you drag the includes folder to its new location on your Mac hard drive you are asked if you wish to replace the existing one. I wasn't game to do that as I assumed it would delete what was already there. So I disassembled your includes folder and relocated the various folders to their target locations. That's not difficult, as you provide good uninstall instructions that identify where the various files & folders reside. I knew I had all the bits in the correct places so it had to be something relatively simple, as the Classic template was working as it should. That's when I checked the file permissions and found the problem.

If anyone has a better method I would be pleased to hear about it.

Bernie

[clydejones]

When you drag the includes folder to its new location on your Mac hard drive you are asked if you wish to replace the existing one. I wasn't game to do that as I assumed it would delete what was already there. So I disassembled your includes folder and relocated the various folders to their target locations. That's not difficult, as you provide good uninstall instructions that identify where the various files & folders reside. I knew I had all the bits in the correct places so it had to be something relatively simple, as the Classic template was working as it should. That's when I checked the file permissions and found the problem.

If anyone has a better method I would be pleased to hear about it.

Bernie

If the Mac works like my PC then dragging and dropping the includes folder will only replace files if they have the same name as files already in that folder other wise it just copies the new files to their proper location.

[ebookbounty]

Hi Clyde,

How do I get the Wide Banners from the admin to show at the bottom of the template?

Thanks,
Keith