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  1. #651
    Join Date
    Apr 2007
    Posts
    152
    Plugin Contributions
    0

    Default Re: New Royal Mail Modules

    Hi Guys
    I am having installation problems, check out this link below, everything went into each folder fine and the sql enterted fine but i have errors any ideas how to put right cos that looks a mess?:

    https://www.canvas-style-art.co.uk/i...ain_page=login


    Cheers
    Egg

  2. #652
    Join Date
    Sep 2008
    Posts
    605
    Plugin Contributions
    6

    Default Re: New Royal Mail Modules

    Hi,

    Yep that's a mess.

    Which SQL did you put in ? because there is no need with a standard installation to put any in at all, and it looks like you may have put the uninstall sql in and then killed the constants in your database.

    I think you should PM me or email me, quickly and we'll try and sort it out, as I'm free now but tied up later.

    Philip. (the creator or the modules)

  3. #653
    Join Date
    Jun 2004
    Posts
    25
    Plugin Contributions
    0

    Default Re: New Royal Mail Modules

    Hi Philip,

    Would just like to thank you Philip for installing the postal updates for me on my websites, its saved me hours of work!

    Cheers and keep up the good work.

  4. #654
    Join Date
    Sep 2008
    Posts
    605
    Plugin Contributions
    6

    Default Re: New Royal Mail Modules

    And I would like to say that him up there ^^Tropheus^^ is the first ever person in 10,000+ downloads to have donated any funds to the modules and it was a pleasure to have installed the updates.

    A new update will be available this weekend, it's going well and one of the "cool new features" is something that should have been done years ago by myself, namely putting the version numbers in admin so that people can see if they are up to date. There's also a new module, ukcourier that is a very simple courier module for those that don't want to set up zones and have fixed price/ weights. Under the hood all modules will try and clean up any of the erroneous data left from previous installations, and the legacy code is going to be removed since that last "bug" was due to someone installing and then running the legacy SQL without reading the instructions which then wiped the database or the royal mail values.

    Philip.

  5. #655
    Join Date
    Jun 2008
    Location
    UK
    Posts
    209
    Plugin Contributions
    0

    Default Re: New Royal Mail Modules

    Probably not the best time to ask, but if you dont ask you dont get !

    On Next Day Special Deliveries that are booked late Thursday and On Fridays I would like to be able to collect the £2 that the Royal Mail charge for Saturday deliveries.

    Also have a secondary issue in that I offer 1st, 2nd class and Standard Parcels options. Customers keep choosing standard parcels for lightweight items even though the cost is double and takes twice as long for delivery. I send parcel 1st Class instead, but because I offer Nochex which doesnt give partial refunds, I have to keep writing out cheques to refund the postage and put them in with their order.
    Is there anyway that Standard Delivery could not be shown if its more expensive than 1st or 2nd class.

  6. #656
    Join Date
    Sep 2008
    Posts
    605
    Plugin Contributions
    6

    Default Re: New Royal Mail Modules

    I assume the sentence:
    Is there anyway that Standard Delivery could not be shown if its more expensive than 1st or 2nd class.
    should be

    Is there anyway that Standard Parcels could not be shown if its more expensive than 1st or 2nd class.
    The answer would be "no", the modules are independent of one another so standard parcels cannot tell if first is going to be more expensive, the only way to get close to it, its to "nobble" (technical term that) your modules, and work out at which weight 1st class become more expensive and then remove all the weights afterwards and turn on hide invalid shipping, that would at least remove any 1st class options that were more expensive than standard parcels which is the opposite to the specified problem.

    The issue with standard parcels is that it's banding goes from 0 to 2 kg. In theory I could put in some could to specify a lower weight limit which seems sensible as we have lower and higher price limits so we could have 1st class quoted to 1.5 Kg (by nobbling) and standard parcels quoted above that weight by setting a minimum limit in admin. Since I am working on the modules for most of this weekend, I shall see which is the best way to implement this (if possible).

    With regards to the saturday module, it is possible, but it would run concurrently to all the special delivery modules because someone in an office address may wish to order an item to arrive at their workplace on Monday, whereas someone else may want something delivered at home. The postal modules have no facility to add a supplement with a tick box in the current set up which is a pity as it means duplicating the modules. I would say that Thursday 5:30pm to Friday 4:30pm would be the only time it should initiate as that is after the post office would be closed for taking orders leaving the ordering window as large as possible, although it may be possible to set a time in the module. BUT this is dependent on the server time being correct which is something beyond my control.

    Philip.

  7. #657
    Join Date
    Dec 2008
    Location
    Harwich, UK
    Posts
    17
    Plugin Contributions
    0

    Default Re: New Royal Mail Modules

    Hi Phillip
    Thanyou for all your hard work and support here fella!!

    I've just installed the 2-3-2 version.. I am just useing the Royalmail 1st and 2nd class signed for modules and the special delivery next day modules..

    So far all I'm getting from the checkout screen is (The shipping rate cannot be determined at this time) For all 3 of these modules.

    http://harwichhomebrew.com/

    Is there something I still must do..

    Thanks in advance for your help..

    Steve..

  8. #658
    Join Date
    Sep 2008
    Posts
    605
    Plugin Contributions
    6

    Default Re: New Royal Mail Modules

    Things to do:

    • Check your shopping cart is under £32.00 as there is a maximum order value for both of those modules.
    • go to Admin > Configuration > shipping/ packaging you should have Package Tare Small to Medium - added percentage:weight set to 10%:0 and Larger packages - added packaging percentage:weight set to 8%:0
    • check that your weight are correct in that they have been put in kilos when netering product data


    You can read the blurb about shipping /packing weight and make your own choices later, the basic USA zen cart dumps 3 Kg onto each package (It thinks its in lbs) and then pushes the shopping cart out of the max weight values for the postal service, if the fault persists then I'll have a look and it is probably worth while turning on Display Number of Boxes and Weight Status in shipping/packaging so you can see what the weight is being calculated.

    Philip.

  9. #659
    Join Date
    Dec 2008
    Location
    Harwich, UK
    Posts
    17
    Plugin Contributions
    0

    Default Re: New Royal Mail Modules

    Thanks Philip, it was indeed the max value... My test cart was £42

    I'm not entirly sure of RM rates or indeed there max weights. I do believe it all changes anyway in a couple of weeks with RM Increases taking effect..

    The £32 max value on them modules... is this set by RM for them services.. I do see where to change this, but should I.

    Thanks Again for your help..

  10. #660
    Join Date
    Sep 2008
    Posts
    605
    Plugin Contributions
    6

    Default Re: New Royal Mail Modules

    The £32.00 is the maximum the Royal Mail wil pay out in the event of the package being lost. The choice is yours whether you wish to send out the items under thoses terms and conditions, that's why it's placed like that, so that you are aware of the Royal Mail's position.

    All rates change on 6th April and there is a SQL patch available.

 

 
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