Ha,
This is the technique I use:
- admin panel/ localization/ order status
- Change Delivered to: Shipped
- When a customers order in the admin panel/ orders/ edit the customer
- You will place a comment in the comment section, "Any thing you like" Bottom left hand side
- Right below it change Status dropdown to shipped
- Click update
- This will fire an email to the customer, that the order is shipped.
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