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  1. #251
    Join Date
    Apr 2005
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    127
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    Default Re: QuickBooks Merchant Service

    Ok i have done the steps in the .pdf 3 times now and still can't get this module to work. It always declines the credit card regardless of cvv2 on/off or if the card is debit or credit. This is very frustrating because it worked on my first server, then i transfered to a windows server w/ no cURL support (the module wouldn't even load w/o cURL), then i transfered back to another linux server and it is declining everything.

    What else can I check besides the appid, applogin, connection ticket? possibly something on my server?

    update: On the QB side I set it to accept if csc was wrong and it now works. Seems like a similar issue that VisEXP was having.
    Last edited by ElusiveSora; 30 Mar 2009 at 07:26 PM.
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  2. #252
    Join Date
    Jul 2008
    Posts
    116
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    Default Re: QuickBooks Merchant Service

    Quote Originally Posted by ElusiveSora View Post

    update: On the QB side I set it to accept if csc was wrong and it now works. Seems like a similar issue that VisEXP was having.
    I tried changing that setting on the QB side and it still doesn't work.

  3. #253
    Join Date
    Dec 2004
    Posts
    1,031
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    Default Re: QuickBooks Merchant Service

    Quote Originally Posted by cptok View Post
    Mydanilo - 5008 is not a status code that QBMS returns. This must have to do with the changes you made to requiring AMEX CVV checking. That is likely an AMEX status code. Perhaps some of the AMEX codes are not passed through correctly? Or any number of other possible compatibility issues with AMEX. That might be why the default is not to check CVV with AMEX....
    That could very well be. I will keep an eye on it.
    Live and learn... the Zen way.

  4. #254
    Join Date
    Apr 2005
    Posts
    127
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    Default Re: QuickBooks Merchant Service

    I want to add the credit card logos to the bottom of the payment box that is generated by this script, where in the code can i add the image reference?
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  5. #255
    Join Date
    Dec 2008
    Posts
    107
    Plugin Contributions
    1

    Default Re: QuickBooks Merchant Service

    Elusive - Zen already provides for CC logos in the payment box. Search forum or documents on how to reference the logos and set it in admin configuration settings.

  6. #256
    Join Date
    Dec 2004
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    Default Re: QuickBooks Merchant Service

    I have experienced a pretty scary bug.

    Two orders were placed by two different customers just one minute apart. Both orders showed in zen cart the same AuthCode and TransID. Now looking at the merchant account online, only the first one got charged. The other customer transaction did not post in QB merchant account. BUT zen cart processed as if all went right! Scary, I just now found out as I wanted to deposit payments in QB and compared it with what the merchant account shows.

    So I shipped merchandise thinking it was paid....

    Any idea how this is possible?
    Live and learn... the Zen way.

  7. #257
    Join Date
    Dec 2008
    Posts
    107
    Plugin Contributions
    1

    Default Re: QuickBooks Merchant Service

    There is code in the module intended to stop duplicate entries. Should you have the same Customer ID and same $ amount within 15 min (or possibly 5 minutes as the SDK is not clear on that) that will create the same TransRequestID in the submission. But if it is different customers, and/or different amounts - it should have been distinct charges to QBMS.

    Do you have any other information? That result is strange indeed...

  8. #258
    Join Date
    Dec 2004
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    Default Re: QuickBooks Merchant Service

    I sent you a pm with details. Thank you for looking into it. I wonder if you have more insight. Let me know if you need to see anything else.
    Live and learn... the Zen way.

  9. #259
    Join Date
    Dec 2004
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    Default Re: QuickBooks Merchant Service

    Customer id's are different too.
    Live and learn... the Zen way.

  10. #260
    Join Date
    Jan 2009
    Posts
    17
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    0

    Default Re: QuickBooks Merchant Service

    I have installed this mod and all is working correctly, with one problem which I suspect has a simple solution, I just can't find it.

    QBMS charges transactions as "Sales". I would like for them to be charged as "Authorize" so I can capture the authorization as needed once the items are shipped.

    Any suggestions on where to look to make this change?

    Thanks very much.

 

 
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