Quote Originally Posted by neridal View Post
Thanks Rod, no other helpful clues, the exact dimensions for my product were 5.0 x 5.0 x 2.1 and it was the only item in my cart.
When I changed the 2.1 to 3, it produced the correct quote info, or if I added more products to the cart (or multiple qty of this product), it produced the quote.
I just tried a few more width sizes - the error happens when I enter the width as 2.9cm as well.

Hope this helps,
Nerida.
Hopefully this problem is now fixed. No need for you to do anything (the fix was on the server side), but I'd appreciate it if you can confirm that the fix is ok and hasn't introduced any other obvious problems.

Cheers
Rod