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  1. #81
    Join Date
    Jan 2009
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    33
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    Default Re: ozpost shipping module

    The "INSTALL.txt" file mentions 3 files that need to be overwritten. I'll bet they were either skipped or renamed when you uploaded the files.

    These are the files in question:
    /admin/includes/languages/english/product.php
    /admin/includes/modules/update_product.php
    /admin/includes/modules/product/collect_info.php
    Thanks for the help Rod.

    I decided to re install everything and now it seems to be working and when I calculate shipping in Australia everything works great but if I calculate shipping to say United States the amount that shows is $54.65 and when I check that on the Australia Post website, using the same dimensions and weight, it shows $26.45. I have tried setting all the handling fees to 0.00 and have the tare percent set at 0 but it makes no difference. How can I fix this?

  2. #82
    Join Date
    Jan 2007
    Location
    Australia
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    6,167
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    Default Re: ozpost shipping module

    Quote Originally Posted by enochian View Post
    if I calculate shipping to say United States the amount that shows is $54.65 and when I check that on the Australia Post website, using the same dimensions and weight, it shows $26.45.
    if you are really using the same weights and dimensions then you will get the same quotes. the fact that you are getting different quotes is a good indication that what is being quoted for isn't what you think.

    if you can provide evidence of a miscalculation i'll be happy to look further into it.

    cheers
    rod

  3. #83
    Join Date
    Sep 2008
    Location
    DownUnder, overlooking South Pole.
    Posts
    978
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    6

    Default Re: ozpost shipping module

    Optional Shipping Insurance and Ozpost

    This may be a bit off topic however I am wondering whether anyone here using the optional insurance module has managed to get it to operate only when the ozpost shipping module is selected, and if so how?

    TIA

  4. #84
    Join Date
    Jan 2007
    Location
    Australia
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    Default Re: ozpost shipping module

    Quote Originally Posted by dw08gm View Post
    Optional Shipping Insurance and Ozpost

    This may be a bit off topic however I am wondering whether anyone here using the optional insurance module has managed to get it to operate only when the ozpost shipping module is selected, and if so how?

    TIA
    I'm wondering why anyone here would be using the optional insurance module when the ozpost module already handles insurance?

    Cheers
    Rod

  5. #85
    Join Date
    Sep 2008
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    DownUnder, overlooking South Pole.
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    978
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    Default Re: ozpost shipping module

    I wish I had known that earlier. I have yet to progress beyond localhost.

  6. #86
    Join Date
    May 2009
    Location
    Good Forest NSW
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    Default Re: ozpost shipping module

    Quote Originally Posted by RodG View Post
    I'm wondering why anyone here would be using the optional insurance module when the ozpost module already handles insurance?

    Cheers
    Rod
    Hi Rod,

    I believe ozpost is calculating insurance incorrectly. In posting out insured parcels for our store they have to be sent as Registered Parcel Post, with extra cover (insurance) added in. Registered parcel Post includes the first $100 insurance, then its $1.25 for every $100 in value or part thereof.

    I have ozpost v1.0.2 installed and have two postage options enabled.
    Registered Parcel and Insured Parcel.

    In a test sale of a small package under 0.5kg and $230 in value sees the following cost breakdowns

    Registered Parcel:
    • my P&H=$1.85
    • postage=$5.40
    • registered post fee=$2.75
      Total $10.00


    Insured Parcel:
    • my P&H=$1.85
    • postage=$5.40
    • insurance=$3.75
      Total $11.00


    Our actual costs for this item sent insured post is:
    • my P&H=$1.85
    • postage=$5.40
    • registered post fee=$2.75
    • insurance for $230 item=$2.50 ($1.25 per every hundered dollars over the first $100)
      Total $12.50.


    Am I correct in thinking ozpost does not calculate in the need to send an item as registered post before adding the insurance cost? Is it possible to send a insured parcel that is not registered? If so, how hard would it be to add another postage option of Registered and Insured Parcel??
    OR
    If I am correct in my interpretation of Australia Post's Parcel Post rules and insured items incur the cost of Registered Parcel Post first, can the Insured Parcel option be easily changed at your server side to include the new costs?


    Regards
    Brett

  7. #87
    Join Date
    Jan 2007
    Location
    Australia
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    Default Re: ozpost shipping module

    Quote Originally Posted by FreestyleCab View Post
    Am I correct in thinking ozpost does not calculate in the need to send an item as registered post before adding the insurance cost?
    Correct.

    Quote Originally Posted by FreestyleCab View Post
    Is it possible to send a insured parcel that is not registered?
    Yes, definitely. Registered post and insured post are two entirely separate things.

    Quote Originally Posted by FreestyleCab View Post
    If so, how hard would it be to add another postage option of Registered and Insured Parcel??
    Probably not too hard, but one would have to wonder what the heck for.
    All registered post does is give you a tracking number. (and insurance up to $100).

    Insured post has its own reference number that can be used for tracking purposes.

    Quote Originally Posted by FreestyleCab View Post
    OR
    If I am correct in my interpretation of Australia Post's Parcel Post rules and insured items incur the cost of Registered Parcel Post first,
    No, you are not correct in this regard.

    Quote Originally Posted by FreestyleCab View Post
    can the Insured Parcel option be easily changed at your server side to include the new costs?
    Brett
    Moot point. Not everyone is going to be happy paying an additional $2.75 that they don't need when the item(s) are insured.

    Furthermore, it isn't even possible to insure items for less than $100 (The post office will tell you to send it registered instead).

    Although the two methods aren't mutually exclusive, there generally isn't any need to send both registered AND insured, although the post office will quite happily allow you to do so.

    Cheers
    Rod

  8. #88
    Join Date
    May 2009
    Location
    Good Forest NSW
    Posts
    3
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    Default Re: ozpost shipping module

    Rod,

    According to the staff at our post office and the following page on the auspost website, insurance is only available with registered or COD parcels.

    http://www.auspostbusiness.com.au/De...cels/Insurance

    Insurance
    Insurance is only available for Parcel Post together with the supplementary services of Cash on Delivery or Registered Post. With these services, insurance cover up to $100 is included in the fee, but further insurance cover up to $5000 can be purchased.
    Transit cover is also available for eParcel contract customers. This option can provide cover of up to $5000 per article.

    We have been unable to send an insured item unless it was 'registered' first.

    Brett

  9. #89
    Join Date
    Jan 2007
    Location
    Australia
    Posts
    6,167
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    7

    Default Re: ozpost shipping module

    Quote Originally Posted by FreestyleCab View Post
    According to the staff at our post office and the following page on the auspost website, insurance is only available with registered or COD parcels.

    http://www.auspostbusiness.com.au/De...cels/Insurance

    We have been unable to send an insured item unless it was 'registered' first.

    Brett
    Hmmm, curious. I must admit that we haven't had the need to send anything insured for several months now, but the text provided by that link does appear to be very clear that what you say is correct. Unfortunately, their latest charges booklet http://www1.auspost.com.au/pac/pdfs/PostCharges.pdf (23 March 2009) isn't quite as specific. However, I do note that the wording in the booklet has changed from previous releases in that it no longer lists 'insurance' as such, but instead calls it "extra cover (formally known as insurance)", so I suspect that this is/was one of those changes that they quietly slipped in to increase their charges without highlighting the fact (the bistards).

    Almost as interesting/curious is that it seems this only applies to Australian/domestic parcels because page 26 of this booklet (International parcels) clearly states that "Extra cover (formally insurance) is NOT available on International Registered post and Air ParcelPack". (The opposite to domestic parcels)

    Needless to say this does warrant further investigation and verification. I'm on very friendly terms with the staff at my local post office so I'll pop in and have a bit of a chat with them in the next couple of days, just to triple check that this is all accurate, and if so then I'll certainly update the server responses to reflect the correct charges.

    Thanks for bringing this to my attention.

    Cheers
    Rod.

  10. #90
    Join Date
    May 2009
    Posts
    22
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    0

    Default Re: ozpost shipping module

    Hi Rod,

    I have the austpost module installed.

    When upgrades/benefits does this new ozpost have?

    Can i keep my current update_product and collect_info files when switching to this module?

    Michael

 

 
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