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  1. #1
    Join Date
    Sep 2007
    Location
    Dublin, Ireland
    Posts
    1,288
    Plugin Contributions
    8

    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by Mike_Dean View Post
    Hi Andrew,

    I have an earlier version of the Mod installed.

    I wanted to change the global ratio from 1.00 to 0.5, so I amended it as I assumed it should have been done, eg

    Catalog>Rewards points>Set Global Reward Point Ratio.

    Now, all the rewards points are still available to existiign customers, but they have no actual $value ???

    I retraced my steps and reset it back to 1.00, but all customers are still shwoing available points but no $ value.

    What did I do.!!!
    Update to the latest version (1.26) as a lot of these issues have been fixed- This sounds like a rounding error which appeared in one of the earlier versions.
    Andrew

    Andrew Moore
    Omnicia Agile Development
    www.omnicia.com

  2. #2
    Join Date
    Feb 2006
    Location
    Central Coast, NSW, Australia
    Posts
    560
    Plugin Contributions
    0

    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by hem View Post
    Update to the latest version (1.26) as a lot of these issues have been fixed- This sounds like a rounding error which appeared in one of the earlier versions.
    Hi Andrew,

    I just updated to 1.26 and the 'Value of Earned:' is still showing as $0.00

    I processed a few orders to check and the points get allocated, but they do not have any $value against them. ????

    What settings should I be checking to rectify this

    Thanks,
    Mike

  3. #3
    Join Date
    Feb 2006
    Location
    Central Coast, NSW, Australia
    Posts
    560
    Plugin Contributions
    0

    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by Mike_Dean View Post
    Hi Andrew,

    I just updated to 1.26 and the 'Value of Earned:' is still showing as $0.00

    I processed a few orders to check and the points get allocated, but they do not have any $value against them. ????

    What settings should I be checking to rectify this

    Thanks,
    Mike
    Ignore this.

    All fixed, it was the global reward redeem ratio that was not set..

    Phewww

  4. #4
    Join Date
    Sep 2007
    Location
    Dublin, Ireland
    Posts
    1,288
    Plugin Contributions
    8

    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by Mike_Dean View Post
    Ignore this.

    All fixed, it was the global reward redeem ratio that was not set..

    Phewww
    Looks like you earned your reward
    Andrew

    Andrew Moore
    Omnicia Agile Development
    www.omnicia.com

 

 

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