WorldPay Module version 2.0 - Support thread

[Out2lunch]

wow thanks for this, your a legend...

[sparklefish]

I'm really sorry if this has already been addressed in this thread but I couldn't find anything ...

I got an email from WorldPay about some new technical changes they are implementing on 15th July regarding the the HTML Notification ('callback') service. Does this affect this mod?

Thank you.

[philip_clarke]

No idea no one's told me about it, if it's about the change in domain name or ip address then it's not a problem and was dealt with a long time ago but you will need an upgrade because the forms go to rbsworldpay instead of worldpay and there's no predicting when they'll turn off the old name (and that may be what the 15th July email is about).

Philip.

[sparklefish]

Hi Philip,

The technical changes are detailed at http://www.rbsworldpay.com/support/b...ews&c=WW#techi and yes, they are about the new hostnames. There are also changes to the payment pages to be made on Aug 18th but these don't affect your mod.

I'm using your Worldpay mod version 2.06. Am I OK with this one?

Thanks as always
Vicky

[philip_clarke]

No you (and everyone else) needs to go to version 2.08 because the new domain names work and there is no telling when the old ones will be turned off.
Philip.

[JasonRocket]

World pay module - 2.08
Zen cart - 1.3.8

It's the first time i've tried to install this module.


My call back has failed. I get a "NOT OK, received HTTP status: 302" error.

i used https://<wpdisplay item="MC_callback"> for the response url. (is this correct?).

Does anyone know what could be causing this.

Thanks

Jason

[philip_clarke]

Call back failed 302 means that you are being redirected to the login page (and is the most common question). What you want to do is

a) turn on debugging to see if your payment response password is being sent though (and do not post a debug to the list as it contains your private banking details)
b) check your session settings against the ones mentioned in this thread in configuration
c) https is only valid if you have a https website.

The fastest way to check if everythign is working or not is to go to worldpay and cancel a payment, that should return you to the sie with a reference number.

Philip (The module maintainer)

[nash]

hi
i am getting a callback error
followed all the threads but no joy can anybody help
email error message as follows:-


This callback failure means we were unable to pass information to your server about the following transaction:

Transaction ID: 101483626
Cart ID: 89005d8a90aece506c6e2fb55487996f
Installation ID: 235868

Error reported: Callback to http://shakeitsupplements.co.uk/inde...e2fb55487996f: NOT OK, recevied HTTP status: 404
Server Reference: mg1imscs5pa:callbackFailureEmail-887:MerchReq-496
many thanks

[philip_clarke]

A 404 error means the page is not there

http://shakeitsupplements.co.uk/inde...6e2fb55487996f is not there wher you paste it into a browser too...

So you've not installed the module correctly the same advice as above applies, turn on debugging. BTW the sturcture of your MC_callback is correct, that page should exist so worldpay is working correctly as far as the callback is concerned.

Thank you
Philip.

[nash]

hi
yes when i uploaded the module using dreamweaver it didnt copy all the files! it works now
thanks for your responce

chris