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  1. #171
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    Default Re: Configuring Taxes for Canadian Sites/Zones

    I have a problem with my cart. When I purchase a product and go to the billing of my item, all the amounts show up correctly. However, the label for GST doesn't show up.

    What could be wrong and what is the fix ?

  2. #172
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    Default Re: Configuring Taxes for Canadian Sites/Zones

    I have found the problem and corrected it.

  3. #173
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    Default Re: Configuring Taxes for Canadian Sites/Zones

    Quote Originally Posted by kramerr View Post
    I have found the problem and corrected it.
    Would you mind sharing your solution so others may learn from your experience?

  4. #174
    Join Date
    Jan 2004
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    66,419
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    Default Re: Configuring Taxes for Canadian Sites/Zones

    Quote Originally Posted by kramerr View Post
    I have a problem with my cart. When I purchase a product and go to the billing of my item, all the amounts show up correctly. However, the label for GST doesn't show up.

    What could be wrong and what is the fix ?
    Quote Originally Posted by MojoDaddy View Post
    Would you mind sharing your solution so others may learn from your experience?
    They would have simply set a description on their tax rate so that there is something to be displayed.
    .

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  5. #175
    Join Date
    Jan 2008
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    Default Re: Configuring Taxes for Canadian Sites/Zones

    Oh shoot!

    I just noticed that after working properly for some time, the Canadian taxes are no longer being calculated correctly!! I have installed a few new modules lately, but can't think what could be affecting the tax calculation? I've installed userCurrency (not sure yet if it is working), Ty Package Tracker and GoogleAnalytics. I've been messing around with tpl_header but only touched tpl_module_order_totals to implement the bug fix (division by zero).

    Here is an example of an incorrect calculation:

    Products Model Tax Price (ex) Price (inc) Total (ex) Total (inc)
    1 x Snap N' Grow Garment Extenders 3 Pack 5% $6.95 $6.95 $6.95 $6.95
    1 x iPlay Flexi Specs Sunglasses - Infant size
    - Colour: Lime 13% $10.95 $10.95 $10.95 $10.95
    1 x Munchkin Baby Food Grinder / Hand Mill 13% $13.95 $13.95 $13.95 $13.95
    Sub-Total: $31.85
    Store Pickup (Walk In): $0.00
    5% GST # 86028 4694 RT0001: $3.58
    8% PST in Ontario + 5% GST # 86028 4694 RT0001: $3.58
    Total: $39.02

  6. #176
    Join Date
    Jan 2008
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    Default Re: Configuring Taxes for Canadian Sites/Zones

    OH!
    And on another transaction, it lists a product as being only GST-taxable. I figured it was my error, but when I checked its settings, it's set to GST/PST/HST!

  7. #177
    Join Date
    Jun 2005
    Location
    Kelowna, BC Canada
    Posts
    1,075
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    Default Re: Configuring Taxes for Canadian Sites/Zones

    Its unlikely its a mod. userCurrency (my mod) doesn't touch tax calculations at all... simply determines which currency the user is using and stores that to DB. The others have nothing to do with taxes either.

    Probably you have your taxes just set up wrong. It looks like you're charging GST twice and even then its not calculating at the correct rate. You'd have to post your tax setup for us to help.

  8. #178
    Join Date
    Jan 2008
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    Default Re: Configuring Taxes for Canadian Sites/Zones

    In a sale from 2-3 days ago, the total taxes are correctly calculated, but displayed funny:

    Sub-Total: $25.85
    Store Pickup (Walk In): $0.00
    8% PST in Ontario + 5% GST # 86028 4694 RT0001: $2.32
    5% GST # 86028 4694 RT0001: $0.40
    Total: $28.57
    Should be GST 1.29, PST 1.43.

  9. #179
    Join Date
    Jan 2008
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    Default Re: Configuring Taxes for Canadian Sites/Zones

    Tax Rates
    Priority Tax Class Zone Tax Rate Action
    1 GST/HST/PST Class Ontario PST Zone 8%
    1 GST/HST/PST Class Canada GST Zone 5% Info
    1 GST/HST/PST Class Eastern Canada - HST Zone 13% Info
    1 GST on Shipping Canada GST Zone 5% Info
    1 GST on Shipping Ontario PST Zone 8% Info
    1 GST on Shipping Eastern Canada - HST Zone 13% Info
    1 GST only Canada GST Zone 5% Info
    Here are my tax rates

  10. #180
    Join Date
    Jun 2005
    Location
    Kelowna, BC Canada
    Posts
    1,075
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    6

    Default Re: Configuring Taxes for Canadian Sites/Zones

    What is that last one for? You should have only 6

 

 
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