7) The override system. Makes no sense when you read the basic everyday reply in a post. We need to know NUMBER ONE (like a blank diagram would be amazing) and then we need to know WHERE SPECIFICALLY the /whatever/ folder goes. Zen cart is quite a huge expandable tree and thus very easy to get LOST in. Trying to know where to put a /whatever/ folder when we don't know where anything else is doesn't work.
AMEN!!!

Old instructions - in the Wiki and elsewhere - do NOT help a 'newbie'. I just loaded the cart today and can NOT figure out how to make a custom template. This should be upfront and a very EASY task to accomplish.

I'm NOT giving up - but I will say - everything I read - for almost the past 2 weeks - Zen is user friendly. I can build in Dreamweaver and wysiwyg (which is NOT what you get) TEN websites under my belt - and I can't make a template????

Sorry! I do NOT mean to rant - just frustrated