Crafty Syntax Live Help Sidebox support zc 1.3.7x?

[marksu]

Does Crafty Syntax Live Help Sidebox support zc 1.3.7x?

marksu

[marksu]

2. Also interested if it is suite also for multiple languge sites.
I would need to setup at least english and finnish languages.
I might have to define own languge for finnish as that might not be supported directly? Only client side translation needed.
Is it easy to do?

3.
Also wondering if I can have the client side language set according to which language is chousen in zen cart site.

I know php programming so if easy to modify I would take a try.

4. Or should I chouse other "Live Help" application?

[marksu]

I desided try the installation and see what happends.

Found this chat shat has good info.

http://www.zen-cart.com/forum/showth...Sidebox&page=2

[marksu]

It works, even though have not yet updated to newest version.

One trouble still is to define separate images for different languages.

Setting different department you can setup different images but the module uses only one department in the template.

[marksu]

OK I figured out how to change the image dynamically on the side box according to the selected language.

In file tpl_craftysyntax_sidebox.php change the line:

$cs_dept = "1";

TO

// Department that you will be monitoring.
if ($_SESSION['languages_code'] = 'fi'){
$cs_dept = "2";
}
else{
$cs_dept = "1";
}

This means that you need to create 2 different departments in CraftySyntax with id 1 for english and 2 for finnish.
Also changed the images in the specified departments.

[marksu]

Just some info if some one need.

Now I updated the CS to 2.15.0 which was just simply to overwriting files. Also run setup.php according to instructions but not sure if that is mandatory.

Also used the old config.php file from old version.
I also kopied from old installation following files
livehelp.gif, livehelp2.gif and livehelp3.gif so powered by... text is not displayed on side box.

Just thought to write it here if some one needs the info.

[marksu]

Sorry I had one character missing on my code here is the right one.

// Department that you will be monitoring.
if ($_SESSION['languages_code'] == 'fi'){

$cs_dept = "2";
}
else{
$cs_dept = "1";
}

[jupitergardens]

Hi! I'm using livezilla, but figure they're close enough... *grins*...anyway, I just installed this on my site, and the non-javascript version of the button looks great.

How do I get it work with the javascript version since this gives me live customer monitoring?

I made the javascript into a file (jscriptzilla.js) but what code do I put in the help_sidebox_defines space to get it to show?

Thanks!