Google Base Feeder Support Thread [OLD]

[byrd813]

Why is it that I can upload my file manually,but not through th Google Base Feeder app? I used to have a site last year, it went by a different domain name. I change all the fields and matched them in the config area. I just dont get why it always says upload failed when I upload through Google Feeder.

Here's what it says

Google Base Feeder v started 2009/08/27 19:44:31
Feed file - /home5/blank/blank//feed/domain_products.xml
Processing: Feed - No, Upload - Yes
Upload started...
Connection failed: uploads.google.com/

Upload failed...

r those 2 " // " supposed to be there? Is that whats messing me up? n if so, how do I get it off?

[byrd813]

Hi

Some apostrophe's and quotation marks are being replaced in the XML file by 'Â'. Consequently, these products do not make it into google base.

Is there a way of correcting this?

Thanks in advance.

Mine does the same thing, I would like help with this as well

[countrycharm]

Why is it that I can upload my file manually,but not through th Google Base Feeder app? I used to have a site last year, it went by a different domain name. I change all the fields and matched them in the config area. I just dont get why it always says upload failed when I upload through Google Feeder.

Here's what it says

Google Base Feeder v started 2009/08/27 19:44:31
Feed file - /home5/blank/blank//feed/domain_products.xml
Processing: Feed - No, Upload - Yes
Upload started...
Connection failed: uploads.google.com/

Upload failed...

r those 2 " // " supposed to be there? Is that whats messing me up? n if so, how do I get it off?

Did you go to Google Base and create an account? If not you will have to do that first then Register Your Data Feed.
I know it sometimes seems like a pain and it is, why don't you set it up to tell google base to grab your xml file automatically, that way you don't have to worry about doing it from your admin.

[pricediscrimination]

Some of the products to not click through to my site once uploaded to Google Shopping. Sometimes it just takes you to a Google page that displays all the info - instead of linking directly to the product.

Any particular reason this would be happening?

After exploring this further, it appears that this might have something to do with products that are on special.

Can anyone else confirm this is happening?

[Matt F]

Hi

I've set the RSS feed up and you'll be pleased to know everything works fine!....

however (you knew that was coming!)...I have a quick question that I can't seem to find an answer on....which is...

My store shows it prices as default without tax (it's a B2B store) and of course Google Base needs it's prices in gross with tax - is there a simple way to feed the gross price into it instead of the net price that is being shown?

At the minute I get round this by going to My Store settings, enabling the prices to show with tax, then I build the product xml and then go back and switch the prices back to show without tax. I know this is pretty simple and takes all of 2 minutes but being an ultimate automated man (or is that lazy?) I like the idea of just letting it do it all automatically as it would if my store was showing gross prices.

Look forward to a reply sometime.

Cheers

[limelites]

Hi All,

I am having a problem with my Google Base products that wasn't there before. I had everything set up correctly, I had my Google Base published perfectly and searchable items apeared in Google Products perfectly, all until a few days ago. Now I go into Google Base and find the message "YOU DO NOT HAVE ANY PUBLISHED ITEMS". I have re-uploaded my data-feed and when I click the data-feed tab, it says, "585 of 585 items inserted (Items will expire on Sep 27, 2009 10:43 am BST.) ". However, when I click on the active-items tab it says, "You do not have any published items.".

When I click on the performance-tab it shows the charts which detail product performance, but when I scroll along to last Sunday's date, the chart takes a complete nose dive indicating that for some reason my products were made inactive on that date.

Can anyone please help? This has caused me a very noticeable decrease in sales and site traffic. My site was really picking up but over the last week or so I've been getting hardly any sales. It's only now that I've noticed why :-(

My website is http://www.limelites.co.uk
google-base display-name is 'Limelites'
account id is '5533149'
example url to a product in my data-feed is 'http://www.limelites.co.uk/index.php?main_page=product_info&cPath=1_4&products_id=684'

Thanks in advance to anyone who can help....

[creamcrackers]

I can make the xml files and then it says they were uploaded, but the link to see the FTP content just shows 0 in there

If i log in with my FTP client i cant see any files in there

It goes to processing in Base, for an hour or so and then say that there are no products...

I think this is because i am using Simple SEO URLS?

The file that is uploaded has the NEW rewrittedn URLS!

Is that correct... if using SSU should i be uploading the original URLS or the SEO urls?

[davewest]

Hi All,

I am having a problem with my Google Base products that wasn't there before. I had everything set up correctly, I had my Google Base published perfectly and searchable items apeared in Google Products perfectly, all until a few days ago. Now I go into Google Base and find the message "YOU DO NOT HAVE ANY PUBLISHED ITEMS". I have re-uploaded my data-feed and when I click the data-feed tab, it says, "585 of 585 items inserted (Items will expire on Sep 27, 2009 10:43 am BST.) ". However, when I click on the active-items tab it says, "You do not have any published items.".

When I click on the performance-tab it shows the charts which detail product performance, but when I scroll along to last Sunday's date, the chart takes a complete nose dive indicating that for some reason my products were made inactive on that date.

Can anyone please help? This has caused me a very noticeable decrease in sales and site traffic. My site was really picking up but over the last week or so I've been getting hardly any sales. It's only now that I've noticed why :-(

My website is http://www.limelites.co.uk
google-base display-name is 'Limelites'
account id is '5533149'
example url to a product in my data-feed is 'http://www.limelites.co.uk/index.php?main_page=product_info&cPath=1_4&products_id=684'

Thanks in advance to anyone who can help....

I had the same problem, found it lock in on my _LRG images which are to large for Google. I change the coding to take my small images and all work again.

I'm out on a fire right now so I don't have the file to tell you what to change.

[thinkdeal]

Sorry if the answer to this question is obvious but I get confused easily! Does this module let me submit my products through my admin area directly to Google Base. Without having to download to my computer and then upload the file?

[fusionsp]

Sorry if the answer to this question is obvious but I get confused easily! Does this module let me submit my products through my admin area directly to Google Base. Without having to download to my computer and then upload the file?

No it does not. You have 3 choices. You can manually download/upload the file to google base. You can set up a cron job to do it from your host company. Or what I am doing, in google base there is the option to have google base fetch it themselves. I chose this option since google offered it. Also it doesnt add any more stress to your own server.
There is the ability to create the file and upload it from the same place, but I have not been able to make that work. Hope this helps