I've taken over a project from a developer where I work who is out of town, and a client is upset because some one of their orders is whoing as a qbms item, with a credit card authorization

[CC PMT] [Visa] AUTH: XXXXXX TransID: XXXXXXXXXXXXX

But none of the other orders are, I've been looking somewhere for an answer but can't find one. Can anyone help? This seems to be happening when the shipping is selected as ups or usps and not 'best way'

Thanks!