Quote Originally Posted by Peter Homann View Post
My guess is that it is sending a weight of 0 that causes the problem. Is it possible to add a line into the php that checks for this and if so sets the weight to a minimum value?

Cheers,

Peter.
Quote Originally Posted by ionebusiness View Post
I've just been doing some testing because I've got the same problem with a store.

I've always had my weights set to kgs and was previously using AustPost - Improved, no TARE.

The tests I did so far with OzPost are as follows:

1 item 0.2kgs = unexpected error (no valid methods). Using AP Flat Rate.
2 items at 0.1kgs each = quote obtained for regular parcel and 500g satchels
2 items at 0.05kgs each = quote obtained for regular parcel and 500g satchels (I'm assuming this is because of my dimensions H2 x L10 x W15)

It looks so far like the problem is with single item purchases. However, I have tried single item purchases at higher weights and they work. Just trying to find out what the threshold weight is for this right now.

Cheers
Andy
Single item weight limit to get a quote is 0.51kgs. It gives quotes for regular parcels and 3kg satchels.