Easy Populate 1.2.5.4 support

[ilsita]

Guys, I'm still waiting on an answer from my host regarding the 500 error page I keep hitting during the upload, but I'm so antsy to get things going, and since it seems that, despite the error page, the files are uploading, would it be stupid of me to carry on with the process, or wait for an answer?

Thanks,
ilsita

[chadderuski]

Guys, I'm still waiting on an answer from my host regarding the 500 error page I keep hitting during the upload, but I'm so antsy to get things going, and since it seems that, despite the error page, the files are uploading, would it be stupid of me to carry on with the process, or wait for an answer?
Thanks,
ilsita

Who is your host? How is php funing? CGI? FASTCGI? PHP? This really sound like a server configuration error.

-cj

[ilsita]

Who is your host? How is php funing? CGI? FASTCGI? PHP? This really sound like a server configuration error.

-cj

Hi CJ, well I just heard back from my host, and they sent me this message:

I can confirm that it's error with software, because the following error is generated:
Script timed out before returning headers: easypopulate.php, referer: http://shop.tuntienterprises.com/admin/easypopulate.php

While this script is still working in the system. About 10 second more after the error arise.

No other error is logged by the system

My host is namecheap. I've been really happy with them, because their tech support has been extremely responsive, and immediate. I'm so sorry that I don't know how to answer the other question... I know I'm working with PHP.

If, despite the response I received from my host, you still think it's a problem on their end, they will be responsive to my giving them more details, and will continue to work on it. I swear, it's like I'm their only customer!

I have been going over the Easy Populate wiki, and it seems that I have everything configured properly. My files are broken down into 500 entry chunks, and all headings are accounted for. I have no values in the url column, but it is there.

But, as I said, despite the error message, it still seems to be uploading and displaying properly - I think.

[ilsita]

Sorry to keep with the updates, but it seems that I am now having the same problem on my website. If I make a change to the css file -- a simple little change, like a color -- I get the same 500 error when I refresh my website to see the change.

Consistent with the fact that my EP txt files seem to have uploaded properly, despite the error page, when I get back to my website, the changes seem to have taken effect properly.

So, I guess I should continue to conclude that this is a host issue? I wrote to them about it, with the error text, and hear back from them that they do no provide debugging.

ilsita

[ilsita]

oh fahcryingoutloud, I just clicked on my Easy Populate configuration on the zen cart, and it comes up blank... Empty!

The whole page is not blank. I'm still in zen-cart, but under the header, where it says, Title Value Action, it's blank.

Que paso?

[chadderuski]

oh fahcryingoutloud, I just clicked on my Easy Populate configuration on the zen cart, and it comes up blank... Empty!

The whole page is not blank. I'm still in zen-cart, but under the header, where it says, Title Value Action, it's blank.

Que paso?

I gotta tell ya, I'm at a complete loss as to what is causing your problem. At this point some good and proper nerd needs to look at your installation. You need to check your .htaccess and php.ini files. On top of this there are many server side issues that can generate these proplems. But this is outside the scope of this thread's support.

The only other possible cause of this is - and it's a stretch - is what line break you are using. I have Dreamweaver set to LF for unix. But I'm on a mac. Check your editor. Use OpenOffice for your text files, not excel.

I have seen this issue make funkiness in .htaccess files that would cause a site to crash.

If you have CPANEL, most will have the ability to install zencart automatically. Do a clean install then PM me and I'll let you try my TAB version to see if you get errors.

Best I can do..

[kcb410]

Thanks chadderuski

Does anyone know if the paid version is better? Does it function better?

No one has answered about the program killing out with the internal server 500 error, does this happen in the paid version? If not it would well be worth the $65

Thanks

Hi Eric,

I wouldn't touch the Easy Populate Advanced paid version. I bought it in July. There's no response for any support requests and I ended up not being able to use it. I believe there is also an issue with it not being compatible with the recent security patch.

Paul

[znrinarz]

Does anyone know what could cause this error message?

Fatal error: Call to undefined function ep_datoriser() in /home/xxxxxx/public_html/store/backup1/easypopulate.php on line 1747

I am using excel to modify the tab-delimited text file that I downloaded from easy populate. I originally noticed that I had the date formatted incorrectly, mm-dd-yyyy. I changed the format of the date available field in the file to yyyy-mm-dd and am still getting the above error message.

I have spent several hours searching this forum but still can't figure out how to correct this.

Any help is appreciated.

[znrinarz]

Refer to previous post.

Line 1747 in easypopulate.php

$v_date_avail = zen_not_null(trim($v_date_avail,"\"")) ? '"' . ep_datoriser(trim($v_date_avail,"\"")) . '"' : "NULL";

I'm thinking this error might be the date format. ZC product date available displays as yyyy-mm-dd.

What is the correct date format for the EP csv file?

Also is the EP csv file tab delimited or comma delimited, or doesn't it matter?

Thanks!

[milobloom]

I am getting this error trying to get a copy to my temp directory.

Never seen this one before, Any ideas how to fix?

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 14559 bytes) in /home/nothingb/public_html/admin/easypopulate.php on line 892