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  1. #1
    Join Date
    Jun 2006
    Posts
    168
    Plugin Contributions
    0

    Default email error when placing an order...

    Hi.

    We are setting up a new zencart shop. it is located in the same server as the previous cart, with the same settings as the other site in terms of email settings.

    We are using PHP in mail settings of zencart. The customer who places the order gets a confirmation email without any problem, however, the admin gets this error instead:

    reason: 551 This mail server requires authentication before sending mail from a locally hosted domain. Please reconfigure your mail client to authenticate before sending mail

    why is this so? if PHP mail works fine and sends to customer without issues, why are the emails to the seller failing and getting a 551 error instead?

    If I try to log into console of the serer and send mail to the admin email, it sends without any issue.

    any suggestions?

  2. #2
    Join Date
    Nov 2007
    Location
    Woodbine, Georgia, United States
    Posts
    4,199
    Plugin Contributions
    63

    Default Re: email error when placing an order...

    http://forum.mailenable.com/viewtopi...fcee079fff6b00

    Check the following:

    Emails must send from known domain? True
    SMTP Email Account Mailbox: Not set
    SMTP Email Account Password: Not set
    SMTP Email Mail Host: Not set
    SMTP Email Mail Server Port: Not set

    ~Melanie
    PRO-Webs, Inc. since 2003 :: Zen Cart Hosting :: Zen Cart SEO – 12 Steps to Success
    **I answer questions in the forum, private messages are not conducive to a helpful community.

 

 

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