Paypal IPN, suddenly no more orders?

[anita]

Here is a link to their blog that tells they are definitely having a problem:

http://developer.paypal-portal.com/t...id/mts_updates

[sykadelx]

I'm getting this too...

[sjgarg]

Thank you anita for the link!
That makes me fell alot better that my cart wasn't hacked nor it being anything I did to make the problem occur. Ill just sit back and wait it out.

[mlbacher]

mlbacher, it's been a long time since I've set up my cart, how can i do a test purchase to see if it's resolved?

I just bought something cheap, paid through paypal with a different paypal ID, and then refunded the purchase. Everything worked fine for me.

I'm looking at this module now to see how to manually put through the order for this customer without changing his password, however I'm still having a problem : How do I find out what he ordered? There's no order information in my database (that I can find)...

Isn't the information stored somewhere in the database? How do I retrieve it to figure out what he ordered?

Thanks,

Luise

[anita]

I'm wondering how to get to that info also. When I sign into their account using the master password contribution there is nothing in their shopping cart.

[Thieving_Gypsy]

The order info isn;t stored in teh database until the confirmation comes back from PayPal.

[sjgarg]

I'm wondering how to get to that info also. When I sign into their account using the master password contribution there is nothing in their shopping cart.

There won't be anything in their account...
In my test earlier, they completely checked out, so there's no cached order..

so you'd need to go hunting in your database..

[anita]

The order info isn;t stored in teh database until the confirmation comes back from PayPal.

I realize that, but the info is in the database somewhere - just not as an order.

[mlbacher]

I realize that, but the info is in the database somewhere - just not as an order.

I agree, the info has to be stored somewhere, since Paypal doesn't know what they ordered either, only what the total is. So clearly, somewhere along the line, the information is stored in zen-cart. Whether its encrypted or something and needs to be de-coded first, I'm not sure. But the info is there!

How do we retrieve it?

[pb4]

Having the same issue Glad it's not something I've done though...I hope they sort it soon..it doesn;t look good.

Does anyone know if/when they get it sorted will the customers who have ordered suddenly get their emails with their order number etc?

My customers managed to pay but didn't get an order reference number..is that like everyone else??