Quote Originally Posted by kachinas View Post
Well, I've carefully deleted all the ih and bmz files from my store, and the server. There were some php files in the new release that overwrote others, such as modules/pages/popupimage, and popup_inmage_additional
as well as, for instance the css stylesheet imagehover. I didn't delete those. I rechecked to see if I can get into the administration portion of my store, but I still have the same error message on a white screen. Amazingly enough, the front end of the store still operates, though the images are a bit large. Am I supposed to delete those as well since they were added in the IH update?
DO NOT and I repeat DO NOT delete ANY of the product images inthe REGULAR image folders.. They are MANAGED by IH2, but not CREATED by IH2. I hope that makes sense.. You can link images to categories and products WITHOUT IH2. IH2 simply makes the process of adding additional product images easier, and it optimisez your images.. (that's what my earlier rant on this was about..)

The files that were overwritten by IH2 should be restored from default versions of those files..


Quote Originally Posted by kachinas View Post
I was unaware of backup mods available until your email so I downloaded those. Are these files to be uploaded in the Zen Cart admin, includes etc folders as designated, keeping the file structure.
As it appears this backup is done from the administration panel, which I can't yet access, I'll try setting up a test site
before attempting that.
I can assure you both of the backup apps are safe, but applaud the fact that you will TEST before rolling them out.. Follow the easy install instructions fo rboth mods and you should be all set.. If you've renamed your admin folder, you need to rename the admin folder for those mods as well.. If you need to talk more about the backup mods, start a new topic on it. (so we don't hijack this thread..

Quote Originally Posted by kachinas View Post
If all of the IH files and those php files that were uploaded were deleted, would the administration area be accessible?
Possible if IH2 was the true cause of your issues accessing the admin.. The error message seems to indicate so, but it could be another mod..