Brand new to the forum and am in the middle of trying to get the images to work right. I've made 3 .jpg files as recommended - and they're out in the right directories on the server. But when I look at the product, what I see depends on which image I last "uploaded" via the product add/change page in Admin. If I upload the thumbnail image (no special suffix) (accomplished by selecting the image via Browse, specfying the Main Directory in the pull down menu, performing the "Preview" and then "Update" steps), my thumbnail image is just fine (125 x 125), but the product page image appears to take the same 125 x 125 image and stretches it to fit in the 250 x 250 space I defined - and when you "click for larger image", you get the 125 x 125 image. If I go back to the product add/change page and "upload" the _MED image to the images/medium directory, then the thumbnail image is not as clear, the product image is fine and the large image is the same as the product image (250 x 250). Finally (you guessed it) when I go back and "upload" the _LRG image into the images/large directory, the thumb is poor quality, the medium looks pretty good and the large image is correct (500 x 500). I tho't that Zen was supposed to know how to pick the right image for each display, if they were in the proper directories and properly sized to begin with. Any idea where I've gone wrong?