Reward Points Module for ZC v13x

[hem]

I have installed the new version. I was hopeing that the Tax would be working now but it si not. If someone has $10 worth of points and the buy something for $10 and the shipping is $5 then they should only pay the $5. At the moment they have to pay the $5 and the Base Tax applicable to the product they bought. I have tried all day to fix it but do not have a clue really. Is there a quick way to get the tax working as well.

I also see that when you select "allow redeem on total " in the admin section my order value somehow changes and it sayd that you cannot redeem your points below $50 as I have this as a setting.

Everything is great for the rest it seems I just really need the tax sorted. Am I missing a setting somehere. Thanks

Use the new Advanced Reward Point Calculation Rules config setting and add ot_tax as a rule

[thepollywog]

It's more fundamental than that. One of the core files of ZenCart is not being called. Is there any chance you are running with a heavy modded template???

Nope, fresh install of Zenn Cart, and a fresh install of the module.

I'd be off to the races if I could just clear this one hurdle, really appreciate any help you could provide...

Dennis

[hem]

Nope, fresh install of Zenn Cart, and a fresh install of the module.

I'd be off to the races if I could just clear this one hurdle, really appreciate any help you could provide...

Dennis

Do you have a URL?

[thepollywog]

Do you have a URL?

Have sent it privately.

[hem]

Have sent it privately.

Well my main advice would be to change your hosts. Each page takes so long to load (around 30 seconds) that in its current state your site is unworkable. The latency could also be the reason for some of your other problems too.

[ChrisR]

Sorry for being blind, but where do I find this "Advanced points reward calculation rules" Perhaps I have not installed correctly.

Also I had the previous version installed. Do I need to update the dtata base as well using the new SQL or has this new version got no additions to the data base?

Will using this advanced piece fix the TAX?
Thanks

Use the new Advanced Reward Point Calculation Rules config setting and add ot_tax as a rule

[hem]

Sorry for being blind, but where do I find this "Advanced points reward calculation rules" Perhaps I have not installed correctly.

Also I had the previous version installed. Do I need to update the dtata base as well using the new SQL or has this new version got no additions to the data base?

Will using this advanced piece fix the TAX?
Thanks

It has a change to the Reward Points config so you'll have to run the update.sql

[ChrisR]

It has a change to the Reward Points config so you'll have to run the update.sql

Hello again
I have now updated the database and found the advanced reward system you are talking about. How ever the tax still does not work. I will try to explain the issue.

Reward point mode: = 1
In the Order Totals Module-Reward points earned 102
- Reward points 105
Now the points earned are directlay after Sub Total
Advanced module has nothing set and then the points are great as they are based on the subtotal value of the order so now my points equaled the points in the basket.
If you changed the sort order back to 900 then the points changed and were incorrect. So up till here all is fine.

How ever lets say the order was the following:
Sub-Total: €185.50
Reward Points earned: 93 (half sub total)
Value of redeemed reward points: €130.00
Tax: (This is the issue) €35.25 it should be €10.55 as 185-130=55 and 19% vat is 10.55 not 35.25.
So now the customer pays an extra 24.70 for this order due to the VAT not being correct.

In your advanced option when i add things here it only affects the points not the VAT.

Also if you used the same order above leaving the points set to order 900 then you still cannot get it to be correct as you can add the VAT but not the subtracted points from the order.
I gues you would then want to use points set to induvidual items Reward point mode: = 1 but then I cannot get it to work correctly as I am using tables to add discount to quantites bought and it does not take this into consideration.

So as it is now it can be used except the VAT does not compute and I do not know where to add this to the calculations so that the $order = the $order - Redeemed reward points.

Hopefully this explains in a bit more detail.


Thanks

Chris

[hem]

Hello again
I have now updated the database and found the advanced reward system you are talking about. How ever the tax still does not work. I will try to explain the issue.

Reward point mode: = 1
In the Order Totals Module-Reward points earned 102
- Reward points 105
Now the points earned are directlay after Sub Total
Advanced module has nothing set and then the points are great as they are based on the subtotal value of the order so now my points equaled the points in the basket.
If you changed the sort order back to 900 then the points changed and were incorrect. So up till here all is fine.

How ever lets say the order was the following:
Sub-Total: €185.50
Reward Points earned: 93 (half sub total)
Value of redeemed reward points: €130.00
Tax: (This is the issue) €35.25 it should be €10.55 as 185-130=55 and 19% vat is 10.55 not 35.25.
So now the customer pays an extra 24.70 for this order due to the VAT not being correct.

In your advanced option when i add things here it only affects the points not the VAT.

Also if you used the same order above leaving the points set to order 900 then you still cannot get it to be correct as you can add the VAT but not the subtracted points from the order.
I gues you would then want to use points set to induvidual items Reward point mode: = 1 but then I cannot get it to work correctly as I am using tables to add discount to quantites bought and it does not take this into consideration.

So as it is now it can be used except the VAT does not compute and I do not know where to add this to the calculations so that the $order = the $order - Redeemed reward points.

Hopefully this explains in a bit more detail.


Thanks

Chris

I understand it- It's just when I add ot_tax to my advanced rules (Action 'Add') the checkout works fine for me.

[ChrisR]

I have now made a clean install and tried again but I still cannot get the tax to work corectly. the pints are fine but tax keeps calculating on the normal tax rate.
I have Modules installed. Reward Points and Reward points earned. Reward points tiered is not installed and cannot be installed either if reward points is installed (hopefully that is correct)

Do yo perhaps have some other module installed that could be affecting the tax issue?

Not sure what else to try Is it possible to tell me the settings you have used in your modules?

Thanks
Chris