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  1. #1
    Join Date
    Mar 2007
    Posts
    68
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    Default Page blank after adding product

    It worked before I added a new personal template per instructions. Now when I click on a category (Dinner) that I added a product to I get a blank page.

    You will notice the breakfast and lunch links works under categories and I added one product to the dinner category and if you click that you now get a blank page.

    Does anybody know what might be the issue, I already spent a few hours on it and maybe this is a better way.

    Thanks very much

    Website:
    http://cogliaticatering.com/cart/

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Page blank after adding product

    Get the Debug Tool from the Free Software Add Ons ... you have an error being triggered on Categories with 1 product ...

    You should be able to find the issue with the Debug Tool in the error logs that it will generate ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  3. #3
    Join Date
    Mar 2007
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    68
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    Default Re: Page blank after adding product

    I tried the debug tool but did not get any results. I followed the instructions carefully.

    I deleted the 3 categories I had because I only had one product so far that was not working in the dinner category.

    Then I reset everything via the admin/tools/store manager feature then added back my 3 categories and added back my one product to the dinner category and it still does not work.


    Thank you very much for trying to help me with this issue.

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Page blank after adding product

    Check that your /cache is 777 and be sure to refresh it in FTP to see the new files ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  5. #5
    Join Date
    Mar 2007
    Posts
    68
    Plugin Contributions
    0

    Default Re: Page blank after adding product

    I already did those two steps previously and it showed no new files, Thank you very much

  6. #6
    Join Date
    Mar 2007
    Posts
    68
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    0

    Default Re: Page blank after adding product

    Just tried it again. I uploaded via cuteftp and tried binary mode this time instead of auto and changed /cart/cache folder permissions to 777 from 755. I went through my site with firefox and internet explorer and went to the blank page under the dinner category where I added one product. Then I refreshed cute ftp and looked in the cache folder and there is no error log file.

    http://www.zen-cart.com/index.php?ma...roducts_id=860


    Thank you very much

  7. #7
    Join Date
    Mar 2007
    Posts
    68
    Plugin Contributions
    0

    Default Re: Page blank after adding product

    Okay I tried the strict error reporting instructions instead and now I get these errors below. Would you happen to know how to fix them? I made a template called "mytemplate", uploaded it and enabled it.

    Notice: Constant OFFICE_IP_TO_HOST_ADDRESS already defined in /home/cogliati/public_html/cart/includes/languages/english/email_extras.php on line 52

    Warning: Cannot modify header information - headers already sent by (output started at /home/cogliati/public_html/cart/includes/languages/english/email_extras.php:52) in /home/cogliati/public_html/cart/includes/init_includes/init_templates.php on line 155

    Notice: Undefined variable: robotsNoIndex in /home/cogliati/public_html/cart/includes/templates/template_default/common/html_header.php on line 31


    Notice: Undefined index: customer_id in /home/cogliati/public_html/cart/includes/templates/mytemplate/common/tpl_header.php on line 48


    http://cogliaticatering.com/cart/


    Thank you very much

 

 

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