The goal of what I want to do is have my users redeem gift certificates via redemption code and NOT the link that gets sent through email (this is so I can sell them offline).

To test this what I did was mail myself a gift certificate through the admin area, took the redemption code and started the checkout process. I redeemed the gift certificate after registering (before confirm order). It gave me a redemption successful message (which I verified in the admin area) but it didn't give me the apply amount box. I then clicked confirm order, it went to the order page, then it forwarded me to paypal without applying the gift certificate amount. To get the apply amount box I had to click back to the page in which I redeemed the gift certificate and then I had that option.


My problem here is that for a new user its not obvious that they have to click back to checkout after clicking confirm order in order to get the apply amount box, so I would like to know if there is a way to change this, or am I redeeming these codes in a bad way, or do I have something setup wrong?


thank you