Google Base Feeder Support Thread [OLD]

[PinkLeopard]

Having an upload failure when using Google Base Feeder on my site. I have already installed this on another site and it works fine. this is the following error message:

Google Base Feeder v started 2010/01/09 17:45:19
Feed file - /home/[removed name]/public_html//feed/[productfile].xml
Processing: Feed - No, Upload - Yes
Upload started...
Connection failed: uploads.google.com

I have looked through everything and the only issue I can find is that there are is two "/" before the feed directory. I'm pretty sure this is the problem since this is different than all other outputs I see. I have no idea where this extra / is coming from and where to fix it.

Try using the Developers Tool Kit to locate it.

See if that helps

[Terra1069]

Try using the Developers Tool Kit to locate it.

See if that helps

Forgive me but that does not make sense to me how that will help. If that is a generated output you cant find it in any files. Plus the only files that would contain the problem would be the Google Base mods. I know that the problem isn't in the coding one, because I looked, two if it was everyone would have this problem.

[PinkLeopard]

Forgive me but that does not make sense to me how that will help. If that is a generated output you cant find it in any files. Plus the only files that would contain the problem would be the Google Base mods. I know that the problem isn't in the coding one, because I looked, two if it was everyone would have this problem.

By chance did you rename your .xml file?

[Terra1069]

I did... But I actually think I found the problem using Developers tool kit (You were right, sorry!). It seems there is a extra slash after public_html in the configure.php file located in both include folders (admin and root). I'm in the process of changing it now. I will post if it works or not.

Thanks again Pink Leopard!

[PinkLeopard]

mommyof2,

first if you just created your google account it takes awhile for your username & pw to work.

secondly, you are getting the PAGE NOT FOUND because the feeds were not created.

so, (and i just suggesting and trying to help)...you need to make sure you entered your google information correctly. i even had to go back and change my pw to make sure it was correct.

google is not reading your server to feed.....

after that...under tools/google feeder you MUST create first before you can view...

if you are really frustrated now...take a break...come back to it and try it again...

i promise you it will feed.

Bridgett

[mommyof2]

mommyof2,

first if you just created your google account it takes awhile for your username & pw to work.

secondly, you are getting the PAGE NOT FOUND because the feeds were not created.

so, (and i just suggesting and trying to help)...you need to make sure you entered your google information correctly. i even had to go back and change my pw to make sure it was correct.

google is not reading your server to feed.....

after that...under tools/google feeder you MUST create first before you can view...

if you are really frustrated now...take a break...come back to it and try it again...

i promise you it will feed.

Bridgett

i created the google base account this am. i am not able to create the feeds, i am getting the error when i click the link that says
Click [HERE] to create / update your products feed.

I double/triple checked the login and pw. it is the ftp one, not my login to google correct?

also, i checked the feed folder on my server and there is only one html file in it.

thanks for your help.

[k_pricey]

i created the google base account this am. i am not able to create the feeds, i am getting the error when i click the link that says
Click [HERE] to create / update your products feed.

I double/triple checked the login and pw. it is the ftp one, not my login to google correct?

also, i checked the feed folder on my server and there is only one html file in it.

thanks for your help.

I am having the exact same problem so don't worry, you are not alone!! If I figure anything out I will post it here for you.

[k_pricey]

i created the google base account this am. i am not able to create the feeds, i am getting the error when i click the link that says
Click [HERE] to create / update your products feed.

I double/triple checked the login and pw. it is the ftp one, not my login to google correct?

also, i checked the feed folder on my server and there is only one html file in it.

thanks for your help.

Okay, I had the exact same problem as you when I installed this morning. Nothing seemed to resolve it so I went back and re-installed all of the files and went through the Admin->Config->Google Base Config process again. This time it worked perfectly.

It seems to be fairly common with FTP file uploading that things don't work properly on the first try. Sometimes going over the installation process a second, or even third time gets things sorted out.

Hope that helps!

[PinkLeopard]

I did... But I actually think I found the problem using Developers tool kit (You were right, sorry!). It seems there is a extra slash after public_html in the configure.php file located in both include folders (admin and root). I'm in the process of changing it now. I will post if it works or not.

Thanks again Pink Leopard!

Great!

Glad it worked....honestly...I never saw the // problem listed in this thread...

[PinkLeopard]

mommyof2, check your "feed" directory on your server and see if any files were created. The html is stock...just look to see if a .xml file was created.