Image Handler 2 (for ZC v1.3.8 ONLY) Support

[PleaseHelpMe]

Ok, here's the deal. I'm migrating my friends Zencart site and got almost everything working, however the images are not functional. I saw he was using the Image Handler that came from here, and am hoping for some help. The temp address I'm migrating to is:

http://67.20.120.221

It's running Zencart 1.3.5.

To reproduce the problem, please click on the "Artisans of Ecuador" under the Designers column on the left. You'll notice the pictures aren't coming up. I noticed the source code for them is a little different than normal. The pictures are located in public_html/images/ and the source code says they're being read from public_html/images/small/ (which doesn't exist of course) and all the image names have an _S added to them before their extension of .jpg or whatever they're using. I believe this Addon is the culprit but haven't been able to figure out why.

Is there a cache section or something I should have updated during the migration? Any help would be GREATLY appreciated as I'm trying to get this done by the end of the day. Thanks in advance!

[DivaVocals]

Ok, here's the deal. I'm migrating my friends Zencart site and got almost everything working, however the images are not functional. I saw he was using the Image Handler that came from here, and am hoping for some help. The temp address I'm migrating to is:

http://67.20.120.221

It's running Zencart 1.3.5.

To reproduce the problem, please click on the "Artisans of Ecuador" under the Designers column on the left. You'll notice the pictures aren't coming up. I noticed the source code for them is a little different than normal. The pictures are located in public_html/images/ and the source code says they're being read from public_html/images/small/ (which doesn't exist of course) and all the image names have an _S added to them before their extension of .jpg or whatever they're using. I believe this Addon is the culprit but haven't been able to figure out why.

Is there a cache section or something I should have updated during the migration? Any help would be GREATLY appreciated as I'm trying to get this done by the end of the day. Thanks in advance!

I will say that looking at the one page you sited it appears that IH2 is not installed or may be installed incorrectly..

Transferring a site from one place to another is simply a matter of backing up and uploading the cart files, then backing up and uploading the DB. After that you need to make sure you update your configure.php files to match the new database and file location data. It's usually a pretty seamless process..

That said there's a few things here that make it difficult for anyone to provide any good answers.

• Did you try to update/re-install IH2 after you moved the site??
• If not what version of IH2 are you running??
• Your version of Zen Cart is VERY old

Because you are using ver 1.3.5 of Zen Cart I've no idea how this and any IH2 changes you may have made in the site move would affect IH2..

[DarkAngel]

@PleaseHelpMe

first thing you should do is upgrade to version 1.3.8a if zencart then do the security updates before going through the process of fixing things.

Some files must ahve been overwritten too with add-ons and such. Please list the add-ons that are in the cart also.

Was it workiing before the move?

[PleaseHelpMe]

Hey guys, first of all, thanks for your replies. I do appreciate them very much. Second of all, here's your answers:

* Did you try to update/re-install IH2 after you moved the site??
* If not what version of IH2 are you running??
* Your version of Zen Cart is VERY old

I did not try to reinstalling IH2 after the move.
I have Version: 2.0.
Yes, I already tried to do a "simple" upgrade to 1.3.8, however, this Zencart has been heavily modified by other programmers it seems and I got nothing but errors when I attempted the upgrade. I too thought that migrating the zencart would be easy enough after importing the database and editing the configuration files.

@DarkAngel

"first thing you should do is upgrade to version 1.3.8a if zencart then do the security updates before going through the process of fixing things."

Essentially you're correct, however my timeframe for fixing the pictures is the very short and makes them the highest priority at the moment since the old hosting for this company expires Sunday night and they'll be without a working website if that part isn't fixed by then.

As for all the addons this Zencart store has in it, here's a list of the folder in the /public_html/includes/modules/ directory.

classic
debug_blocks
merkkledingshop
old
order_total
pages
payment5
shipping
sideboxes
ubo2
ubo2_xmas
usabrandsonline

And yes, this was working before the migration. You may view the live site here: http://tribalsociete.com.

So, if you think reinstalling IH2 is the way to go, I'll give it a shot and report back. Until then, please list any other idea you may have. Thanks again for the help.

[DarkAngel]

about the images....when you moved to the new provider did you download all the files from first server to your desktop...then reup them to the new server?

if yes then you have the images...yippeeee

if not then that is one reason they do not show.

another thign when moving from server to server or even folder to another area but new directory on same server....

fix the config files to show the proper path but also go to myphpadmin and fix the path there too for the images and any other place where the path will be different

if you are sure ih2 is correctly installed then try going to admin/tools/image handler 2 and go through each item and re do the images...try with one first to see it it works.

if you did downoad all the files from your first server then they will be on your desktop for finding and repalcing.

now I realize that you think it is essential to get the images up and going but without the actual update to the latest zencart you put the entire store in jepardy of hacking...then site is poof anyway.

find out what mods have been added, download them from the site here (or get the zips from the owner if purchased elsewhere) then do the upgrade and followup with the mod installations, one at a time with test in between.

very time consuming and it will take awhile for someone new at it but will be worth it all in the end.

I do not think those are the list of addons that you see there...you will need to find out what the other developer instaled into this store...like lightbox or slimbox...Image handler 2...sales report, take a look at the free sotware addons link at the top of the page to see what I mean.

Time crunch is there but they really should have done this much sooner to be easeir on you and them.

[DivaVocals]

Still don't know which version of IH2 you are running.. They're ALL Ver 2.0, with different Revision numbers.. But no matter..

If you attempted a "simple" upgrade after the move then this may be the cause for your problems.. Like I said a site MOVE (not a site MOVE then a site UPGRADE) is a VERY simple matter.. Back up the site and the database, move them to the new host, then update the configuration files to reflect the new file paths, database servers etc.. Regardless as to whether this is a heavily modded site or not, this should work..

Since time is of the essence, and my guess is that this is a site you are taking over for someone else, you may not have enough time to do an upgrade TODAY or even tomorrow.. So my recommendation is a little different.. I suggest concentrating on the AS IS move first.. Once you have the site up and running AS IT IS TODAY on the new host, then you can work on upgrades, etc.. I would suggest concentrating on as AS IS move first.. THEN deal with upgrades by testing it in a development/test area..

Hey guys, first of all, thanks for your replies. I do appreciate them very much. Second of all, here's your answers:

* Did you try to update/re-install IH2 after you moved the site??
* If not what version of IH2 are you running??
* Your version of Zen Cart is VERY old

I did not try to reinstalling IH2 after the move.
I have Version: 2.0.
Yes, I already tried to do a "simple" upgrade to 1.3.8, however, this Zencart has been heavily modified by other programmers it seems and I got nothing but errors when I attempted the upgrade. I too thought that migrating the zencart would be easy enough after importing the database and editing the configuration files.

@DarkAngel

"first thing you should do is upgrade to version 1.3.8a if zencart then do the security updates before going through the process of fixing things."

Essentially you're correct, however my timeframe for fixing the pictures is the very short and makes them the highest priority at the moment since the old hosting for this company expires Sunday night and they'll be without a working website if that part isn't fixed by then.

As for all the addons this Zencart store has in it, here's a list of the folder in the /public_html/includes/modules/ directory.

classic
debug_blocks
merkkledingshop
old
order_total
pages
payment5
shipping
sideboxes
ubo2
ubo2_xmas
usabrandsonline

And yes, this was working before the migration. You may view the live site here: http://tribalsociete.com.

So, if you think reinstalling IH2 is the way to go, I'll give it a shot and report back. Until then, please list any other idea you may have. Thanks again for the help.

[luther]

There seems to be some controls missing in the IH2 section of admin/configuration/images

are you sure it is IH2?

did you go under tool/image handler2 and click to install it there too

are you sure you uploaded the files into all the proper folders?

I asked that becasue in the image of the template folder you have two files that are loose and should be in folders.

I suggest you open the zip for IH2 again, compare the folders it has with your server and ensure you got all the files in their proper place. It is very easy to miss and stick them in the wrong folder

url should be http://montereybayimages.com/Catalog in order to see it

if you hover over the little + it gives you the hover image.

if you make all the sizes the same size then you will not get a larger image so if your main thumbs are 80x80 then try making the next sized ones about 125x125 then the larger ones 600x600 -- admin/configuration/images

Thank you for your response. Yes, I am using IH2, but I failed to post a capture of the Tools/Image handler2 settings, which work fine. I have attached the Tools/Image/handler 2 capture to this posting.

In the meanwhile, I am going to follow your advice, "I suggest you open the zip for IH2 again, compare the folders it has with your server and ensure you got all the files in their proper place. It is very easy to miss and stick them in the wrong folder."

Also, the images are in increasing sizes and I added the suffixes _large, _medium, and _small to my images. I am implementing your suggestions tonight.

Thank you for your response and time.

Luther

[litepockets]

OK, so I can't for the life of me figure out what's wrong with my IH2 caching. I moved my entire site to a new server. At first I didn't bring over the contents of the bmz_cache folder because I figured I might as well just let the site build them again instead of transfer all of them and taking a lot of time. But after discovering that the images weren't being scaled and cached, and trying to reset cache, and ultimately fully reinstalled with no success, I brought over the contents of the cached files from other server.

I used the "find old.." function and no images were found. I tested to see if the images that were being served were cached images, or just the originals. It was about half and half.

Hover on small was working, the folders 1,2,3,A,B,C, etc. were being generated, but no images in them! So now I'm just at my wits end trying to figure this out. I turned off hover, as to reduce load time if customers start hovering image while page is still loading (and because the hover is displaying full size image).

Site is structured like domain.com/store with images in /images/00000001 (set up this way as I anticipate I will have several thousand images as time goes by and do not want to have to house all of them in a single folder, this way I will have 00000002 and so forth.

Lastly, I have a feeling it has to do with permissions. I have noticed that files/directories that used to be fine at 755 (or even 644) are now fussy if they aren't 777, which I am not very comfortable with at all. I have moved to a ded. virtual server with mediatemple, and unfortunately don't have much experience with server admin. Old hosting was on a shared server that was managed for me :) So I'm not real sure what settings I have to change on server to allow the 755's and 644's to still have the proper behavior. So for now, I have changed the permissions on bmz_cache (and children), cache, and images folders all to 777.

Please help!

-almost forgot, domain name is cupidsbedroom.com - please note that site contains adult content. Please do not visit if such content would offend you.

[PleaseHelpMe]

Yes, I agree with you about getting the site up and running "as is" first and then worrying about upgrading. I had actually tried installing revision 7 and it looks like they were running an older version since the script_imagehover.js was the only file not already located on the server. However, I did also notice that about 40% of the files on the server were different sizes from the ones in the default zip for revision 7. Either that's because it's an older version, or they were edited.

Anyways, I also think that it should be working if I update the configuration files and database settings correctly so I'm thinking I may have missed a basic one. I'm familiar with the admin/includes/configure.php and the includes/configure.php files and those "should" be correct. However, I have an inclination that I may be missing something in the database. What usually needs to be updated in the database after migrating to a new server?

Also, I do believe we're making progress on finding a resolution to this issue. Since I'm not familiar with IH2, and only semi-familiar with zencart, the more I browse it the more I'm figuring out and learning. The Tools -> Image Handler 2 does show the pictures correctly. The default picture, Small, Medium and Large sizes of it. So the pictures are there, but the problem seems to be in rendering the pictures using the edited sizes (as small, medium or large images) once they're edited by IH2.

I hope this is a simple overlook of a path needing to be updated in the database. Thanks again for your quick responses, let me know what you guys think.

[litepockets]

OK, so I think I've [I]kind of[I] found the problem. All the zc files and directories are owned by the user myuser while the directories that are created in the bmz_cache directory when an image is loaded, are all owned by the user: apache

I think this is why the permissions are a bit off... user apache is owner of files that myuser should own. Is that right? Sorry, like I was saying, I know VERY little about server admin.