Simple Google Analytics - Support

[litepockets]

I'm having trouble with my analytics account all of the sudden with one of my domains. For some reason this morning it just stopped reporting hits altogether with the exception of a single URL (mydomain.com/store/index.htm). /store is my zen root directory of course and index.htm is the default main page. So ONLY the pageviews for that URL are being reported. I have absolutely NO idea why this suddenly happened after several months of steady reporting.

Not sure if this is a ga problem or zen cart problem? Another zc store I have is working fine with it's GA reporting. I will post the Domain for your troubleshooting help, but PLEASE NOTE, this site has adult content, so while I appreciate anyones willingness to help, please do not go to site if you are offended by such material.

Site is cupidsbedroom.com

thank you!
Posted via Mobile Device

[Shane78]

get pricked! hahahaha... classic!

zen cart gets horny... far more interesting tools than the work tools i sell!

[econcepts]

I'm having trouble with my analytics account all of the sudden with one of my domains. For some reason this morning it just stopped reporting hits altogether with the exception of a single URL (mydomain.com/store/index.htm). /store is my zen root directory of course and index.htm is the default main page. So ONLY the pageviews for that URL are being reported. I have absolutely NO idea why this suddenly happened after several months of steady reporting.

Not sure if this is a ga problem or zen cart problem? Another zc store I have is working fine with it's GA reporting. I will post the Domain for your troubleshooting help, but PLEASE NOTE, this site has adult content, so while I appreciate anyones willingness to help, please do not go to site if you are offended by such material.

Site is cupidsbedroom.com

thank you!
Posted via Mobile Device

According to what I see it looks like analytics is installed ok.)

This leads me to believe something changed on your Google Analytics end (again I say this because the code looks like it is still in place to track on the site.)

[webpdq]

I have set up the module but don't know about the value for
your AdWords Conversion Tracking ID Number below. Can someone explain this? Is it the same as the Ua number or something different.

[econcepts]

I have set up the module but don't know about the value for
your AdWords Conversion Tracking ID Number below. Can someone explain this? Is it the same as the Ua number or something different.

This number is different from the Google Analytics "UA" tracking code.

The Conversion Tracking number is for tracking paid search conversion (traffic sent from paid search). You get this number if you turn on conversion tracking from within Google Adwords.

If you do not run paid search, or you do not want to track paid search effectiveness, you do not need this number.

[JaniceNG]

Hi, I have just downloaded the Simple Google Analytics 1.2.2. Before I install it, I am running through the readme file. In step 4, it says

4. If this is a BRAND NEW install, you will need to update your database with the googleanalytics.sql file.
If you are upgrading (from the oldest 1.0 version), you will need to use the SQL file that is called googleanalytics-UPGRADE.sql
In your site admin go to Tools->Install Sql Patches and apply the googleanalytics.sql patch included.

However, I can't find the googleanalytics.sql patch. Where am I supposed to get it?

Is the googleanalytics.sql = googleanalytics-INSTALL.sql in the Simple Google Analytics 1.2.2 folder?

[DivaVocals]

Is the googleanalytics.sql = googleanalytics-INSTALL.sql in the Simple Google Analytics 1.2.2 folder?

Yes......

[kblckmr]

I need help with this installation. I am using smart backgrounds and am wondering if there is a conflict with this mod or if I just installed it incorrectly.

My site is www.residentpress.com

Thanks.
Kelly

[econcepts]

There should be no conflict with Smart Backgrounds. They should work together providing you put the code in the right spots.

I went to your site and the tracking is not showing. I have not used the Smart Backgrounds mod, but if it alters the Footer in any way, that might be your problem. I have seen with affiliate programs where the footer override causes the code not to show and correction of this is an easy fix.

In your case it may be that as well (again, never used the Smart Pages mod but this would likely be true if the footer file was altered.)

The other thing you might want to check is if you completed step 3 of the install read me. There is some code that needs to be pasted into the tpl_main_page.php file in order for the Google tracking to be added to the site.

Let me know if any of this helps or not and we'll work through it to make sure it is working for you.

[kblckmr]

Eric,
Thank you for your quick response. Here's my copy of the main_page. I think I have all your edits correct.

<?php
/**
* Common Template - tpl_main_page.php
*
* Governs the overall layout of an entire page<br />
* Normally consisting of a header, left side column. center column. right side column and footer<br />
* For customizing, this file can be copied to /templates/your_template_dir/pagename<br />
* example: to override the privacy page<br />
* - make a directory /templates/my_template/privacy<br />
* - copy /templates/templates_defaults/common/tpl_main_page.php to /templates/my_template/privacy/tpl_main_page.php<br />
* <br />
* to override the global settings and turn off columns un-comment the lines below for the correct column to turn off<br />
* to turn off the header and/or footer uncomment the lines below<br />
* Note: header can be disabled in the tpl_header.php<br />
* Note: footer can be disabled in the tpl_footer.php<br />
* <br />
* $flag_disable_header = true;<br />
* $flag_disable_left = true;<br />
* $flag_disable_right = true;<br />
* $flag_disable_footer = true;<br />
* <br />
* // example to not display right column on main page when Always Show Categories is OFF<br />
* <br />
* if ($current_page_base == 'index' and $cPath == '') {<br />
* $flag_disable_right = true;<br />
* }<br />
* <br />
* example to not display right column on main page when Always Show Categories is ON and set to categories_id 3<br />
* <br />
* if ($current_page_base == 'index' and $cPath == '' or $cPath == '3') {<br />
* $flag_disable_right = true;<br />
* }<br />
*
* @package templateSystem
* @copyright Copyright 2003-2007 Zen Cart Development Team
* @copyright Portions Copyright 2003 osCommerce
* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
* @version $Id: tpl_main_page.php 7085 2007-09-22 04:56:31Z ajeh $
* Modified for Smart Backgrounds v2.1.1 by Glenn Herbert (gjh42) 2009-01-11
*/

// the following IF statement can be duplicated/modified as needed to set additional flags
if ($this_is_home_page) {
$flag_disable_left = true;
}

if ($this_is_home_page) {
$flag_disable_right = true;
}
if (in_array($current_page_base,explode(",",'login,shopping_cart,checkout_shipping, shippinginfo,privacy,conditions,account,contact_us,checkout_payment,checkout_con firmation,tell_a_friend')) ) {
$flag_disable_right = true;
}
if (in_array($current_page_base,explode(",",'login,contact_us,account,shopping_cart ,checkout_shipping,shippinginfo,privacy,conditions,checkout_payment,checkout_con firmation,tell_a_friend')) ) {
$flag_disable_left = true;
}


$header_template = 'tpl_header.php';
$footer_template = 'tpl_footer.php';
$left_column_file = 'column_left.php';
$right_column_file = 'column_right.php';
$body_id = ($this_is_home_page) ? 'indexHome' : str_replace('_', '', $_GET['main_page']);
?>
<body id="<?php echo $body_id . 'Body'; ?>"<?php if($zv_onload !='') echo ' onload="'.$zv_onload.'"'; ?>>
<!--Smart Backgrounds-->
<?php $smart_image = '';
if ($current_page_base == 'index' or $current_page_base == 'product_info') { //add _ and cPath to filename only if individual cat image exists, else add _ and top cat id to bg filename only if top cat image exists
$smart_image = file_exists(DIR_WS_TEMPLATE_IMAGES . 'smartbg_' . $_GET[cPath] . '.gif')?'_' . $_GET[cPath]file_exists(DIR_WS_TEMPLATE_IMAGES . 'smartbg_' . (int)$_GET[cPath] . '.gif')?'_' . (int)$_GET[cPath]:'');
} elseif ($current_page_base == 'page') { //add _page and ez-page id to filename only if ez-page id image exists, else add _page to filename only if general ez-page image exists
$smart_image = file_exists(DIR_WS_TEMPLATE_IMAGES . 'smartbg_page' . $_GET[id] . '.gif')?'_page' . $_GET[id]file_exists(DIR_WS_TEMPLATE_IMAGES . 'smartbg_page.gif')?'_page':'');
} else { //add _ and page base to filename only if page image exists
$smart_image = file_exists(DIR_WS_TEMPLATE_IMAGES . 'smartbg_' . $current_page_base . '.gif')?'_' . $current_page_base:''; //default/home page class will be just .smartBG, and filename smartbg.gif
}?>
<!--/Smart Backgrounds-->


<div id="mainWrapper">
<?php
/**
* prepares and displays header output
*
*/
if (CUSTOMERS_APPROVAL_AUTHORIZATION == 1 && CUSTOMERS_AUTHORIZATION_HEADER_OFF == 'true' and ($_SESSION['customers_authorization'] != 0 or $_SESSION['customer_id'] == '')) {
$flag_disable_header = true;
}
require($template->get_template_dir('tpl_header.php',DIR_WS_TEMPLATE, $current_page_base,'common'). '/tpl_header.php');?>

<table width="100%" border="0" cellspacing="0" cellpadding="0" id="contentMainWrapper">
<tr>
<!-- bof breadcrumb -->
<?php if (DEFINE_BREADCRUMB_STATUS == '1' || (DEFINE_BREADCRUMB_STATUS == '2' && !$this_is_home_page) ) { ?>
<div id="navBreadCrumb"><?php echo $breadcrumb->trail(BREAD_CRUMBS_SEPARATOR); ?></div>
<?php } ?>
<!-- eof breadcrumb -->
<?php
if (COLUMN_LEFT_STATUS == 0 || (CUSTOMERS_APPROVAL == '1' and $_SESSION['customer_id'] == '') || (CUSTOMERS_APPROVAL_AUTHORIZATION == 1 && CUSTOMERS_AUTHORIZATION_COLUMN_LEFT_OFF == 'true' and ($_SESSION['customers_authorization'] != 0 or $_SESSION['customer_id'] == ''))) {
// global disable of column_left
$flag_disable_left = true;
}
if (!isset($flag_disable_left) || !$flag_disable_left) {
?>

<td id="navColumnOne" class="columnLeft" style="width: <?php echo COLUMN_WIDTH_LEFT; ?>">
<?php
/**
* prepares and displays left column sideboxes
*
*/
?>
<div id="navColumnOneWrapper" style="width: <?php echo BOX_WIDTH_LEFT; ?>"><?php require(DIR_WS_MODULES . zen_get_module_directory('column_left.php')); ?></div></td>
<?php
}
?>
<td valign="top">


<?php
if (SHOW_BANNERS_GROUP_SET3 != '' && $banner = zen_banner_exists('dynamic', SHOW_BANNERS_GROUP_SET3)) {
if ($banner->RecordCount() > 0) {
?>
<div id="bannerThree" class="banners"><?php echo zen_display_banner('static', $banner); ?></div>
<?php
}
}
?>

<!-- bof upload alerts -->
<?php if ($messageStack->size('upload') > 0) echo $messageStack->output('upload'); ?>
<!-- eof upload alerts -->

<?php
/**
* prepares and displays center column
*
*/
require($body_code); ?>

<?php
if (SHOW_BANNERS_GROUP_SET4 != '' && $banner = zen_banner_exists('dynamic', SHOW_BANNERS_GROUP_SET4)) {
if ($banner->RecordCount() > 0) {
?>
<div id="bannerFour" class="banners"><?php echo zen_display_banner('static', $banner); ?></div>
<?php
}
}
?></td>

<?php
//if (COLUMN_RIGHT_STATUS == 0 || (CUSTOMERS_APPROVAL == '1' and $_SESSION['customer_id'] == '') || (CUSTOMERS_APPROVAL_AUTHORIZATION == 1 && CUSTOMERS_AUTHORIZATION_COLUMN_RIGHT_OFF == 'true' && $_SESSION['customers_authorization'] != 0)) {
if (COLUMN_RIGHT_STATUS == 0 || (CUSTOMERS_APPROVAL == '1' and $_SESSION['customer_id'] == '') || (CUSTOMERS_APPROVAL_AUTHORIZATION == 1 && CUSTOMERS_AUTHORIZATION_COLUMN_RIGHT_OFF == 'true' and ($_SESSION['customers_authorization'] != 0 or $_SESSION['customer_id'] == ''))) {
// global disable of column_right
$flag_disable_right = true;
}
if (!isset($flag_disable_right) || !$flag_disable_right) {
?>
<td id="navColumnTwo" class="columnRight" style="width: <?php echo COLUMN_WIDTH_RIGHT; ?>">
<?php
/**
* prepares and displays right column sideboxes
*
*/
?>
<div id="navColumnTwoWrapper" style="width: <?php echo BOX_WIDTH_RIGHT; ?>"><?php require(DIR_WS_MODULES . zen_get_module_directory('column_right.php')); ?></div></td>
<?php
}
?>
</tr>
</table>

<?php
/**
* prepares and displays footer output
*
*/
if (CUSTOMERS_APPROVAL_AUTHORIZATION == 1 && CUSTOMERS_AUTHORIZATION_FOOTER_OFF == 'true' and ($_SESSION['customers_authorization'] != 0 or $_SESSION['customer_id'] == '')) {
$flag_disable_footer = true;
}
require($template->get_template_dir('tpl_footer.php',DIR_WS_TEMPLATE, $current_page_base,'common'). '/tpl_footer.php');
?>

</div>
<!--bof- parse time display -->
<?php
if (DISPLAY_PAGE_PARSE_TIME == 'true') {
?>
<div class="smallText center">Parse Time: <?php echo $parse_time; ?> - Number of Queries: <?php echo $db->queryCount(); ?> - Query Time: <?php echo $db->queryTime(); ?></div>
<?php
}
?>
<!--eof- parse time display -->
<!--bof- banner #6 display -->
<?php
if (SHOW_BANNERS_GROUP_SET6 != '' && $banner = zen_banner_exists('dynamic', SHOW_BANNERS_GROUP_SET6)) {
if ($banner->RecordCount() > 0) {
?>
<div id="bannerSix" class="banners"><?php echo zen_display_banner('static', $banner); ?></div>
<?php
}
}
?>
<!--eof- banner #6 display -->
<?php
require($template->get_template_dir('.php',DIR_WS_TEMPLATE, $current_page_base,'google_analytics') . '/google_analytics.php');
?>
</body>