WorldPay Module version 2.0 - Support thread

**thuxen** · 7 Jan 2010, 09:38 AM

Just to clarify... If a SSL cert is installed, the display issues are not a problem?

And assuming affiliate pixels are placed as HTTPS, they should be fine?

**bev2951** · 27 Jan 2010, 03:08 AM

Hi, I am a newby and needed to add Worldpay into Zencart as it wasn't in the payment list. I downloaded the add on to C:/wamp/www/Zencart/includes/modules/payment/ and it just isnt showing up. Can anyone tell me what I am doing wrong.
Thanks

**excepzone** · 2 Feb 2010, 08:41 AM

hi all,

i am using v1.3.8a and using world pay 2-10. i am running worldpay on test mode 100.

i have followed the installation instruction given and got this error message mail to me:

Error reported: Callback to 'http://www.dragon-gate.com/index.php?main_page=wp_callback &zenid=*note: zenid removed and space added*' NOT OK, recevied HTTP status: 302

i have contact the worldpay support and they replay this:

Thank you for your email.

Basically on your callback script, you should not be using any server end redirection method (for asp, server end redirection method refers to response.redirect), instead please use HTML meta refresh method to redirect your shoppers back to your website. Please find attached sample example for HTML meta refresh method.

<html>
<title>Testing HTML meta refresh</title>
<head>

<meta http-equiv="refresh" content="5;url=http://www.yourwebsite.com/script.extension?parameter1=value1&parameter2=value2" />
</head>
<body>
<html>
<body>
<wpdisplay item=banner> ....you will be redirected in 10 seconds. If not, please click <A HREF="http://www.mysite.com/">here</A>
</body>
</html>

Please do not hesitate to contact us should you require our further assistance or clarification.

is there anything else i need to do/extra step beside what is told in the installation guide from worldpay v2-10..?could someone kindly please help me..?

**Ooba_Scott** · 5 Feb 2010, 11:14 AM

Hi Guys,

Just to let people know that worldpay are updating their services once again ...... it will affect the test mode as of 2 days ago (3rd feb), and will be affecting live mode from the 17th feb.

Below is the text from the service update we received:-

"CHANGES THAT MAY AFFECT PAYMENTS - UPDATE

Dear Customer,

On Wednesday 17th February 2010, we will be making an essential technical change that could affect your ability to accept payments. Please ask your Technical Staff to review the following information as soon as possible to ensure your service operates without disruption. (Please note that this work was originally planned for 25th November but had to be rescheduled.)

On 17th February 2010, we will be changing the IP address range for the payments tokens that you send to the RBS WorldPay payment service.

There are no changes to the URLs you use for this service and the current URLs remain valid. However, if your firewalls require definition of our IP addresses please note that the range of addresses we use will be changing (to 155.136.16.0/24). These changes were enforced in the Test Environment on Wednesday 3rd February (affecting merchants who are testing) and will be enforced in the live Production Environment on 17th February.

Please ask your Technical staff to review our Technical FAQ as soon as possible and, if necessary, make these changes to your system's configuration settings. This is important because if your system does require definition of our IP addresses and you don’t make necessary changes, your ability to accept payments will be affected.

Technical Information - how do I know if I am affected?

To test whether you need to make any changes before we change to the new IP range (155.136.16.0/24), you should try to access a URL directly via an IP address for the host from your servers that communicates with our services. For example, http://155.136.16.19/paymentService_v1.dtd and http://155.136.16.33/paymentService_v1.dtd should both return an ‘XML DTD’ file. If this works, your system should be fine and will require no further changes in advance of this change. If an ‘XML DTD’ is not returned, please follow the advice in the Technical FAQ as soon as possible.

Thanks for your support "

As far as i can tell this shouldnt affect us zenners ....... but please correct me if i am wrong :)

**nescaya** · 18 Feb 2010, 04:52 PM

I have had a perfectly (well almost) functioning site with the wp 2.01. for 4 months. Recently I have found my overseas customers are electing to pay with Paypal rather than wp. Wondering why I went to test the site. In test mode wp accepts dollars and yen, in live mode it says the currency is unsupported and only seems to be accepting pounds sterling. Does anyone know if wp have made changes to this effect or why this might be happening.
Thanks for any help.

**FEQ** · 26 Feb 2010, 07:43 AM

If you are having problems with your display of callback pages from world pay using Zen cart 1.38a and the excellent Worlpay Module 2.10 (displays as 2.09 in ZenCart admin) ....

My Shop header was being overwritten by the contents of the callback making it look very messy.

The solution: check the contents of you header template, located in store/includes/templates/YOUR STORE TEMPLATE/common/tpl_header.php

If there is no whitespace between an opening and closing div this will muck up the worldpay callback.

ie <div id="navMainSearch"></div> needs to be
<div id="navMainSearch"> </div>
I know whitespace shouldn't make any difference, but it does. Worlpay's servers don't see the </div> without a space and insert <div id="navMainSearch" /> into your callback page instead, which mucks up the order of the closing divs.

This took me two weeks to work out. Shop now works perfectly.

**Oso Peludo** · 10 Mar 2010, 10:14 AM

Hi Folks
Ive just joined the forum but have been using zen cart for a while. Im not sure if this has been answered before. A client has TWO sister sites. Absolutely no problems with one. The other has had many problems with Worldpay (which charm school do their support attend?)
Last Friday ALL ORDER CONFIRMATION emails stopped. The PAYMENT CONFIRMATION emails are OK. Just all the ORDER ones are lost. Any ideas? The site is www.discountantifoul.com.
The last worldpay guy who was helpful wrote:

Please find attached the callback log for transaction 1368803877. The callback was sent to http://www.discountantifoul.com/index.php the attachment firstly shows what information was sent to the script, then the response we received from the script. The response did start with a 200 OK confirmation, so the script is at least receiving the information and doing something, however I am unable to advise why no e-mail is being generated.

**Mike Walmsley** · 10 Mar 2010, 10:02 PM

Hi

I have Zen Cart installed on two sites that both sit on the same server. I have just installed the Worldpay module on one of the sites and when I go to the backoffice modules > payment screen I get a whole host of messages along the lines of:

Warning: (includepublic_html/includes/languages/english/modules/payment/authorizenet.php) [function.include]: failed to open stream: Permission denied in /public_html/admin/modules.php on line 173

I get similar messages on modules > shipping.l In the front end of the site I find that as I progress through the checkout process I am getting various variable names instead of the actual variables being displayed for shipping and payment methods.

Could anybody guide me as to what is going wrong with this site? I have double checked that all the files that I have uploaded have been uploaded to the right locations.

Thanks

Mike

**Mike Walmsley** · 13 Mar 2010, 09:53 PM

Manage to resolve my issue. It was simply the permissions on the modules folder that was set incorrectly, stop giggling at me!

Should have known to check the obvious.

Mike

**dgent** · 22 Mar 2010, 11:16 AM

Just a quick enquiry, I did a search but couldnt find the info that I was looking for.

Is Worldpay Merchant ok for using on multiple Zencart stores sending payments to one Worldpay account, and the callback will go back to the correct corresponding store?

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