Track Package from FedEx, UPS, Postal, DHL, etc..

[gaffettape]

I have been testing this addon on my comps localhost before going live with it. I have 1 question - added to the zen cart files is 1 image (/admin/includes/languages/english/images/buttons/button_track.gif) but I can't see this image displayed anywhere after installing the addon... where is this button normally displayed?

Thanks.

[jeking]

I have been testing this addon on my comps localhost before going live with it. I have 1 question - added to the zen cart files is 1 image (/admin/includes/languages/english/images/buttons/button_track.gif) but I can't see this image displayed anywhere after installing the addon... where is this button normally displayed?

Thanks.

If you go to Admin>Customers>Add Tracking ID

it should be the first icon under Action in your list of orders.

[gaffettape]

If you go to Admin>Customers>Add Tracking ID

it should be the first icon under Action in your list of orders.

I'm not seeing it on the page you described jeking
Here's a screen grab of what I'm seeing on my test site.

[jeking]

I'm not seeing it on the page you described jeking
Here's a screen grab of what I'm seeing on my test site.

I was thinking the image was the blue, round T, which is in your screen shot. However, I see that is not the file name for that image (at least not in my version, which is older). Can you post the button_track.gif image?

[gaffettape]

I was thinking the image was the blue, round T, which is in your screen shot. However, I see that is not the file name for that image (at least not in my version, which is older). Can you post the button_track.gif image?

Yeah, sure:

[jeking]

Yeah, sure:

I've never seen that button before. Have you looked in the customer order history from the customers view point (log in as a customer and view order history)? Although, in my version, the tracking number is displayed as a url in the order comments field so I'm just guessing.

If it was me, I wouldn't worry about it. It could be something in a newer version of this mod but I don't think it's been updated in a long time. I think the version I have installed is still the current version. I could be wrong, I'm going from memory which has it's problems. :)

[gaffettape]

I've never seen that button before. Have you looked in the customer order history from the customers view point (log in as a customer and view order history)?

It's definately in the latest download here Yeah that was where I first looked as that seemed the most likely location (in my mind) of where this button would be. V.strange. Also I have just noticed that on my admin orders page table's title (see previous screengrab) it's saying

Shipping Name
(Company)

Customers-Name-Here ???

Surely this should simply say the name of the shipping company used lol... in my case Royal Mail - which I added manually via admin>configuration>Ty Package Tracker

[jeking]

The mod version is listed as April 2008, so I'm pretty sure that's the version I have installed.

My admin looks much like yours, see attached. The 'Customer Name' and 'Shipping Name' are referring to the customer order data, billing and shipping, respectively. The customer name and shipping name for the order. The '(Company)' field is also customer order data, if a customer entered a company name when placing their order. There is no connection to the shipping company used, as you thought.

The only place the shipping company shows up is in the customer view of order history. Again, in the comments field, the shipping company precedes the tracking number. For me, it's usually UPS, so: UPS:1Z4887867678898 with the tracking number being the link.

Looking back at your original question, the path to the image leads me to believe it's in the admin side of the site, but i have no idea where. I've been using this mod for a LONG time and never saw the image or a missing image anywhere. I'd have to conclude it's an 'extra' but couldn't say why.

[gaffettape]

Well then it will have to remain a mystery lol!!
Thanks for your help Jim.

[ronlee67]

I guess I'll chime in here. I helped beta test this add-on a couple of years back and use it today on 4 websites. The latest version is v2.3 which you apparently have.

jeking is correct in all he has said here.

This image is not part of this add-on. Check the original downloaded files and you will not find it. Perhaps you had tried a different tracking add-on before installing Ty Package Tracker? It may be left over from that add-on.


Ron