Return Authorization Module (RMA)

[clydejones]

Clyde, would it help to upgrade or uninstall/reinstall 2.3.3a?

You can upgrade to 2.3.3a and see if it helps.

[BigAl49]

Thanks, I'll give it a try.

[Veronika7747]

ZenCart 1.3.9b, RMA 2-3-3a;
E-Mail Transport Method smtpauth
E-Mail Linefeeds CRLF
Use MIME HTML When Sending Emails true
Send E-Mails true

gives:
From: Vxx XxxEmail: xx@xxPhone
Number: 111-222-3333Address: # 124-456 Street Circ.City: XxxxxoPost
Code: xxx xxxCountry: CanadaState: ONOrder Number: 99Total Value: Item
Number: Item Name: Action
Requested: Refund------------------------------------------------------Reason: email
set to CRLF instead of
LF------------------------------------------------------Office Use Only:
From: Vxx XXX
Email: xx@xx
Telephone: 111-222-3333
IP Address: 127.0.0.1 - 127.0.0.1
Host Address: localhost
Date and Time: Fri May 7 2010 11:44:41 EDT

Cannot figure out how to break lines so it will read better.
Veronika

[clydejones]

ZenCart 1.3.9b, RMA 2-3-3a;
E-Mail Transport Method smtpauth
E-Mail Linefeeds CRLF
Use MIME HTML When Sending Emails true
Send E-Mails true

gives:
From: Vxx XxxEmail: xx@xxPhone
Number: 111-222-3333Address: # 124-456 Street Circ.City: XxxxxoPost
Code: xxx xxxCountry: CanadaState: ONOrder Number: 99Total Value: Item
Number: Item Name: Action
Requested: Refund------------------------------------------------------Reason: email
set to CRLF instead of
LF------------------------------------------------------Office Use Only:
From: Vxx XXX
Email: xx@xx
Telephone: 111-222-3333
IP Address: 127.0.0.1 - 127.0.0.1
Host Address: localhost
Date and Time: Fri May 7 2010 11:44:41 EDT

Cannot figure out how to break lines so it will read better.
Veronika

Try setting this to LF

E-Mail Linefeeds

[Veronika7747]

same problem

From: VxxxEmail: vxxx@xxxcaPhone Number: 123-456-78994Address: #
my addressCity: TorontoPost Code: x0x 0x0Country: CanadaState: ONOrder
Number: 99Total Value: Item Number: Item Name: Action
Requested: Repair------------------------------------------------------Reason: using
LF------------------------------------------------------Office Use Only:
From: Vxxx
Email: [email protected]
Telephone: 123-456-78994
IP Address: 127.0.0.1 - 127.0.0.1
Host Address: localhost
Date and Time: Fri May 7 2010 14:12:58 EDT


E-Mail Transport Method smtpauth
E-Mail Linefeeds LF Info
Use MIME HTML When Sending Emails true Info
Send E-Mails true

[clydejones]

same problem

From: VxxxEmail: vxxx@xxxcaPhone Number: 123-456-78994Address: #
my addressCity: TorontoPost Code: x0x 0x0Country: CanadaState: ONOrder
Number: 99Total Value: Item Number: Item Name: Action
Requested: Repair------------------------------------------------------Reason: using
LF------------------------------------------------------Office Use Only:
From: Vxxx
Email: [email protected]
Telephone: 123-456-78994
IP Address: 127.0.0.1 - 127.0.0.1
Host Address: localhost
Date and Time: Fri May 7 2010 14:12:58 EDT


E-Mail Transport Method smtpauth
E-Mail Linefeeds LF Info
Use MIME HTML When Sending Emails true Info
Send E-Mails true

As I've stated previously, I have not been able to duplicate this problem on any of the sites I have that run this mod.

You can try this and see if it helps.

unzip the package and upload/FTP the entire includes folder to your server.

returns_mail_fix.zip

[Veronika7747]

As I've stated previously, I have not been able to duplicate this problem on any of the sites I have that run this mod.

You can try this and see if it helps.

unzip the package and upload/FTP the entire includes folder to your server.

returns_mail_fix.zip

hi Clyde;

sorry still no change. Could it be SMTPAUTH?

From: VxxxxxEmail: vxxxx@xxxxxxxcaPhone
Number: 123-456-7890Address: #xxxxxxxxxxxxxxxx Circ.City: TorontoPost
Code: xox oxoCountry: CanadaState: ONOrder Number: 777Total Value: Item
Number: Item Name: Action
Requested: Refund------------------------------------------------------Reason: after
Clyde's fix LF still
on------------------------------------------------------Office Use Only:
From: Vxxxxx
Email: vxxxx@xxxxxxxca
Telephone: 123-456-7890
IP Address: 127.0.0.1 - 127.0.0.1

[clydejones]

hi Clyde;

sorry still no change. Could it be SMTPAUTH?

From: VxxxxxEmail: vxxxx@xxxxxxxcaPhone
Number: 123-456-7890Address: #xxxxxxxxxxxxxxxx Circ.City: TorontoPost
Code: xox oxoCountry: CanadaState: ONOrder Number: 777Total Value: Item
Number: Item Name: Action
Requested: Refund------------------------------------------------------Reason: after
Clyde's fix LF still
on------------------------------------------------------Office Use Only:
From: Vxxxxx
Email: vxxxx@xxxxxxxca
Telephone: 123-456-7890
IP Address: 127.0.0.1 - 127.0.0.1

These are the settings I have in admin -> configuration -> e-mail options

E-Mail Transport Method sendmail
E-Mail Linefeeds LF
Use MIME HTML When Sending Emails true
Send E-Mails true

[DigitalShadow]

My emails look like that when they are sent as well

My question is, what file do I have to edit so that the email that is sent to me ignores the Email Address (sent FROM) value so that I can select a different address for the email to be sent to...

[clydejones]

My emails look like that when they are sent as well

My question is, what file do I have to edit so that the email that is sent to me ignores the Email Address (sent FROM) value so that I can select a different address for the email to be sent to...

There is a solution posted somewhere in this thread (I don't remember exactly where though)