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  1. #1
    Join Date
    Oct 2004
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    Default Re: Google Base Feeder Support Thread

    I am suddenly having a new problem with this mod. I am still unable to upload it to Google using FTP, it says Login failed, Upload failed. However, I was able to upload manually with no issues. Now suddenly when I try to upload manually, it says 0 of 1 items were inserted and it says there was an XML formatting error. Nothing has changed and I even tried uploading just one category of products and it still gives the same error. Any ideas what could be causing this?

    Thanks!
    Danielle

  2. #2
    Join Date
    Jun 2009
    Location
    Orange County, California
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    544
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    18

    Default Re: Google Base Feeder Support Thread

    I am having similar issues:

    1. Google Froogle is only creating 3 products in the XML file

    2. when uploading via ZenCart, it gives the "upload failed" message

    3. If uploading manually, Google says 3 of 3 was successful, but when looking at the active products, nothing is there.

  3. #3
    Join Date
    Mar 2010
    Location
    Battle Creek, MI
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    Default Re: Google Base Feeder Support Thread

    I think the issues are with Google..... I just tried mine and the datafile was created correctly and quickly, but when I tried to upload via ftp it took several attempts to connect with google. Looking at their FAQ section in the Merchant Center it appears they are having a problem with the Dashboard showing zero active products but when you look at your active products you can see them all. They also mention a change to some users in the FTP parameters and list instructions on how to reset your FTP information. I'm not sure if that is the nature of the problems you're experiencing but I would check anyhow just to make sure.

    Also, Numinix recently released version 182 which corrects the "&" in the link which was causing Google to reject the feed. Double check your version and make sure you have the recent update.

    Mine appears to be working but the Dashboard in the Merchant Center is displaying incorrect and inconsistant information.

  4. #4
    Join Date
    Apr 2010
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    Default Re: Google Base Feeder Support Thread

    Sorry for my lack of knowledge, but how would I do step 6 in the instructions?

    6. Register your bulk upload .xml file using the same name in your Google Base Configuration at base.google.com

  5. #5
    Join Date
    Mar 2010
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    Battle Creek, MI
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    Default Re: Google Base Feeder Support Thread

    Quote Originally Posted by idle View Post
    Sorry for my lack of knowledge, but how would I do step 6 in the instructions?

    6. Register your bulk upload .xml file using the same name in your Google Base Configuration at base.google.com
    You go to www.google.com/merchants/bulkuploads and select the 'data feeds' option on the left side of the screen, then choose the 'new feed' button and enter the name and other information for your feed. This assumes of course that you already have an account with google merchant services and your domain and such are claimed.

  6. #6
    Join Date
    Apr 2010
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    Default Re: Google Base Feeder Support Thread

    Thanks for your quick reply Howard, I am guessing the .xml file i am using is from my main directory/feeds/ folder? Which in my case is domain_products.xml

  7. #7
    Join Date
    Mar 2010
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    Battle Creek, MI
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    Default Re: Google Base Feeder Support Thread

    Quote Originally Posted by idle View Post
    Thanks for your quick reply Howard, I am guessing the .xml file i am using is from my main directory/feeds/ folder? Which in my case is domain_products.xml
    That would be correct. Happy listing! :)

  8. #8
    Join Date
    Aug 2006
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    125
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    Default Re: Google Base Feeder Support Thread

    Quote Originally Posted by idle View Post
    Thanks for your quick reply Howard, I am guessing the .xml file i am using is from my main directory/feeds/ folder? Which in my case is domain_products.xml
    Hi i'm looking for help with this as well and I do not see this directory or XML file. I have a 'feeds' folder but it is in the module folder and has no XML file contained in it. Can anyone help me out. I have installed the module and have set it up on both google and my admin but I am at the part where I must upload my products and i'm not sure how to do so. any help would be great. im using latest version of both zencart and the Google Merchant Center Feeder Configuration. thanks
    Last edited by christayah; 31 May 2011 at 03:37 PM.

  9. #9
    Join Date
    Jul 2007
    Posts
    2,169
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    16

    Default Re: Google Base Feeder Support Thread

    Quote Originally Posted by Danielle View Post
    I am suddenly having a new problem with this mod. I am still unable to upload it to Google using FTP, it says Login failed, Upload failed. However, I was able to upload manually with no issues. Now suddenly when I try to upload manually, it says 0 of 1 items were inserted and it says there was an XML formatting error. Nothing has changed and I even tried uploading just one category of products and it still gives the same error. Any ideas what could be causing this?

    Thanks!
    Google has a feature in the Google Base account admin where you can define how often you want Google Base to cral your feed file. I suggest everyone use this feature instead of the automatic features of the Google Base Feeder as it will help reduce server load and chance of missed uploads due to errors.
    http://www.numinix.com/forum/viewtop...tart=300#p1879
    If you are having problems creating a feed, you need to make sure you have a dedicated IP address on your server
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  10. #10
    Join Date
    Dec 2005
    Location
    Perth, Western Australia, Australia
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    781
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    red flag Re: Google Base Feeder Support Thread

    Hi, I recently upgraded to the latest Google Base Feeder. When I uploaded the generated feed to Google, there was this XML formatting error. Please help. Thanks.

    Our system encountered an error when processing your data feed.
    Learn more.
    Examples:
    Examples:
    Line Nr. Column Nr.
    14 78
    The Team Behind DealByEthan.com | Curating unique finds for a discerning community. Committed to a seamless and inspiring shopping experience. Connect with us: https://linktr.ee/dealbyethan


 

 
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