Quote Originally Posted by Phil020782 View Post
Hi,
I've just installed this mod for the first time, I'm using zen version 1.3.8a and the latest version of the reward point module. I'm having a few issues that I can't seem to figure out and would greatly appreciate any help.

1. I have run the diagnostics tool and all files and folders are ok but in the database section I get the following issues:
Code:
rewards_id- field missing in reward_status_track!!!
customers_id- field missing in reward_status_track!!!
orders_id- field missing in reward_status_track!!!
date- field missing in reward_status_track!!!
reward_points- field missing in reward_status_track!!!
status- field missing in reward_status_track!!!
and

Code:
Allow Redeem of Reward Points on Order Total or Subtotal- record missing in configuration!!!
I have checked the database and the information from the sql file is in the database

2. I have set to have reward points based on subtotal but they are being calculated on total, I guess this has something to do with the issue above.

3. I have set manual redeem so that the customer can choose the amount of reward points to use but there is no option to enter the amount.

4. If a customer has enough reward points to cover the entire order value (resulting in a order total of 0.00) the checkout fails with an invalid total fault.

Any help would be greatly appriciated.

Thanks
I've figured out a work around for these problems:

1. I assume the reward_status_track issue is just because there have been no orders yet, so no information i the table?

2. I got around the subtotal issue by using the advanced rules. Points are based on order total so I set rules to add ot_subtotal and subtract ot_total this makes reward points based on subtotal.

3. still unresolved but not a critical feature

4. To eliminate the zero balance error I set the maximum redeem to 90% of the order so there ca never be a zero balance order.