Quote Originally Posted by jazzah View Post
Ok a few issues
1/ no fastway showing,
Have you entered the 3 character code for your location?
Have you enabled your selected FastWay methods?

You need to answer "Yes" to both of these otherwise you'll not get the FastWay quotes.

Quote Originally Posted by jazzah View Post
is the code for Melbourne MEL?
I really have no idea. My assumption is that if people are using FastWay they would/should already know the code for their local agent.

Quote Originally Posted by jazzah View Post
Can't find it on their website.
I'm not going to search for you, but if I had to guess the 3 character code for Melbourne my top 2 would be MEL or MLB
We really shouldn't be guessing these things though.

Quote Originally Posted by jazzah View Post
2/ items in cart suggest 3kg satchel I don't think they are that big. Here are their dimensions and cubing from debug
1 x 15.00 x 12.00 x 7.00 Cube 1260 Cubed weight .315
1 x 15.00 x 12.00 x 7.00 Cube 1260 Cubed weight .315
1 x 17.00 x 10.00 x 1.00 Cube 170 Cubed weight 0.0425
1 x 17.00 x 10.00 x 1.00 Cube 170 Cubed weight 0.0425
You can ignore the cubes .... they aren't actually used by the module (reference only).

Also, what will fit into a satchel is far from an exact science since only 2 dimensions are provided and the width will change depending on the items placed in them, plus the specified full length can rarely be used because the fuller you pack them the less length is available to fold the flap.

On top of this are the weight limits for each satchel. As well as any things that will 'obviously' fit, you also need to consider the following possible scenarios. Item weight 400gm but a little to big to fit into 500gm satchel may easily fit into a 3kg satchel, so only the 3kg will be quoted even though it may appear that this is suitable for the 500g satchel. I suspect that this is the situation that you currently have.

Australia Post Satchels are not the same size as the FastWay satchels either, so any given product may fit in a fastway satchel, but be considered too large for an AustPost satchel of the same weight.

Hope this helps?

Cheers
Rod