500 internal server message

[hottrendz]

I have been trying to upgrade my site but when i go to the admin section, nothing in the configuration section shows up, it gives me a 500 internal server error message.

[DrByte]

What version of Zen Cart?
What is your apache error_log showing as the cause of the 500 error? It will show the specific reason.

[hottrendz]

i found the answer yesterday by going through the older threads with 500 internal error on them, i quess you can find almost any answer just by looking at the other posts. I have a zencart website for about a year and found all my answers through problems others have posted.

I am trying to update and i am kind of nervous because i have done a test site and my test site does not look the same as my current store.

[wlmartin]

I too am having this problem. Can't get into admin or store.

New install of 1.3.9b. Also uploaded new data into a new database.

In the error logs I get: Premature end of script headers: php-script.

Site is down and I can't figure out how to fix.

[mariasims]

Did you ever resolve? I am on 1.3.9 as well. Only occurs on the Checkout_Confirm page.
mia

[wlmartin]

The internal server error I had was caused because the permissions on folders and files were not set correctly on the host site. Once set to those recommended by the hosting company all of my problems disappeared.

See if setting the permissions on your site files to the recommended permissions settings of your hosting company helps.

Good luck.

[mariasims]

We switched hosts away from GoDaddy and the Server 500 error never occured again. We think it was related to memory on the shared server because it was so sporadic and happened most during peak times of the day. Our issue resolved once we switched.

[NeckDeep]

Upgraded from 139a to b then to c and d. Thought everything went smoothly, but some errors are popping up lately.

Thought I'd tap the brain trust.

The error that pops up is a 500 Internal Server Error.

It doesn't seem to be any particular link. Sometimes it pops up, sometimes it doesn't. Customers get it, I get it while in the Admin processing orders.

Again, it's not all the time. Maybe 1 out of 20 or 30 clicks. I'll get a 500 error, hit the back button, hit the link again, and it works just fine.

Been noticing A LOT of times when there are multiple customers with the same IP address, on the same page. Last time I saw it there were 80.

Don't know if these errors are a function of being flooded with a DOS (this market is a little low-rent), or if I screwed up copying over the htaccess files.

My host is less than helpful, and won't release the server error logs unless I upgrade to their next highest hosting package.

Thank you!

[NeckDeep]

We switched hosts away from GoDaddy and the Server 500 error never occured again. We think it was related to memory on the shared server because it was so sporadic and happened most during peak times of the day. Our issue resolved once we switched.

I hate GoDaddy. Every time there's a problem, it can only be solved by spending more money.

They're currently holding my error logs hostage until I upgrade to their next step up.

Upselling bastiges. Who are you using now? Happy with them?