Shopping cart has disappeared!

[mistymurata]

The website is www.crazy-4-monograms.com/store
If you went to checkout the shopping cart that should show items in cart and total and all that is completely blank. I dont know how to fix this or how it happened! Can someone give me a hand with this???

[bminister]

Hello!

Did you try to edit the language files? For example the file for the shopping cart description.

[mistymurata]

How do I do that and what editing would I need to do????

[bminister]

When you see a blank page it means (99%) that there is a php conflict. What changes did you do with your store recently - did you try to edit the language files from your FTP or hosting file manager?

[mistymurata]

now that i think about it I had a minimum order module installed but the shopping cart didnt go missing until several days later so I didnt think there was a connection.

[bminister]

You can try with this add-on - http://www.zen-cart.com/index.php?ma...roducts_id=860 to find the problem file.

[mistymurata]

ok awesome and what should I do after I have located the problem?

[bminister]

Post here the error and I will try to help you.

[mistymurata]

Ok this is a dumb question perhaps but I installed the file and the instructions state to test it on the page that is having problems but does not say HOW to test it....how?

[bminister]

Start your FTP or Hosting File Manager and go to your store files/cache/ - you will see a file with name similar to myDEBUG-100400-1276616465.log or myDEBUG-1270075663.log Download it and open with every text editor - you will see the error.