QuickBooks Merchant Service

[cptok]

Betty - it all looks fine (although I will say that the files in both my 1.3.8 and 1.3.9 directories are 644 permissions).

One additional quick question - silly, but have to check and make sure. The qbms module will show up at the bottom of the list as "Pay by Credit Card" with only the second column showing "qbms". Are you sure that's not at the bottom of the admin payment module screen?

[bettysue]

Betty - it all looks fine (although I will say that the files in both my 1.3.8 and 1.3.9 directories are 644 permissions).

One additional quick question - silly, but have to check and make sure. The qbms module will show up at the bottom of the list as "Pay by Credit Card" with only the second column showing "qbms". Are you sure that's not at the bottom of the admin payment module screen?

I tried changing permissions to 644 but the module still doesn't show up.

Here is a screenshot of the payment modules in Admin:




betty

[cptok]

Odd. Sorry, from here, unless I had console access to actually take a look at the files and configs - there's not much else I have in the way of troubleshooting suggestions....

[bettysue]

Odd. Sorry, from here, unless I had console access to actually take a look at the files and configs - there's not much else I have in the way of troubleshooting suggestions....

Please check your pm's.

thank you,

betty

[bettysue]

I can't thank you enough cptok!!

You managed to find a hidden glitch that I never would have been able to find on my own and now the mod is showing up and working.

I also admire the fact you didn't look at it just once and blow it off as just one of those things that happens. You looked into it a few times and was determined to find out what the problem was.

Sure enough you found not only why the mod wasn't showing, but other unrelated problems such as some of the directories that did not have their attributes properly set.

I am off now to configure the settings. Hopefully I won't screw that up and break it now that you have it working!!

Thank you for your dedication to this mod and for finding the problem with my install,

betty

[cptok]

Thank you for the comments! And you are most welcome.

Glad the module is working - and even more glad the site is running smooth.

[parrot421]

Hello All,

I just installed the Quick Book payment module and I ran a test order. I did not get any error messages.

Questions: Since this was run under the "test" procedure detailed in your instructions..... how will I know all is well and working? In other words, if I didn't get any error messages, do I assume I'm good to go to make this live?

Which leads to my second question, how do I make this live? I do have a Intuit Merchant Account. How do I replace the test information with my "real" information?

I'm sorry if this was already covered..... I've been working on this all night and I'm a bit fried.

Thanks in advance for your help. Oh and thank you to the creator of this great module!!

Tracy

[cptok]

Tracy,

If you got your connection ticket from IDN on the testing server, you will need to go back, log into IDN and create a new connection ticket on the production server. Then you can go live. If you did not get any error message at all, then it is likely all is working as it should.

Honestly, I never ran on the testing server, just tested immediately on production. The nice part of going on production to test is - if all is configured correctly - you will see the transaction right away in the QBMS web account - and you can void if you like.

That help?

[parrot421]

Tracy,

If you got your connection ticket from IDN on the testing server, you will need to go back, log into IDN and create a new connection ticket on the production server. Then you can go live. If you did not get any error message at all, then it is likely all is working as it should.

Honestly, I never ran on the testing server, just tested immediately on production. The nice part of going on production to test is - if all is configured correctly - you will see the transaction right away in the QBMS web account - and you can void if you like.

That help?

Perfectly! Thank you so much!!!!

[Spdster]

I have done everything on Desktop Production settings. I enter the app id in the link of the install pdf and get this.

"Your Intuit Merchant Service for QuickBooks account is not set up to process payments through the software you are using to access this page."

I have looked over the link and tried them all with no luck. Can anyone help me? I also made a intuit merchant service account already.