Quickbooks Import QBI

[adam5532]

Hi,

Using the latest version of ZenCart - with the free version of QBI module. We have EVERYTHING working except Product matching.
Forwhatever the reason, its not changing the model numbers to what we match them to, and the import is simply creating new products with each order. PLEASE HELP! not sure if its an issue with QBI not working correctly or an issue on our side

Thanks

Check that the ZC and QB items you are matching to are not over 30 characters long, and that you don't have single or double quotes or other symbols in the item name or product model.

You can avoid matching by just making your ZC product models the same as existing items in QB, or do a products export from QBI to create items in QB.

Thanks,
Adam