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  1. #5781
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
    Plugin Contributions
    32

    Default Re: Image Handler 2 Support

    Quote Originally Posted by eberrios View Post
    I have the second newest version of Zen cart with the latest image handler.
    No idea what you mean by this...


    Quote Originally Posted by eberrios View Post
    Is there a way to uninstall image handler?
    You can uninstall from the admin.. (Same place you would have run the IH2 install) Would be easier to simply restore your site if you have a back up of the site prior to installing IH2..

    However it really looks like an incorrect IH2 install is at play.. What is happening on your site would not be caused by IH2 if installed correctly.. Of course since I can't see your site I have not a clue as to what other modules you might have tried to install along with IH2..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  2. #5782
    Join Date
    Aug 2010
    Posts
    13
    Plugin Contributions
    0

    Default Re: Image Handler 2 Support

    Meaning that I don't have version 1.39 for zen cart. I have the one before that.

  3. #5783
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
    Plugin Contributions
    32

    Default Re: Image Handler 2 Support

    Quote Originally Posted by eberrios View Post
    Meaning that I don't have version 1.39 for zen cart. I have the one before that.
    1.3.8a?? or 1.3.7..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  4. #5784
    Join Date
    Feb 2009
    Location
    Melbourne, Australia
    Posts
    85
    Plugin Contributions
    0

    Default Re: Image Handler 2 Support

    i am having a small problem with IH2, i have the latest version available in the downloads section and i am running Zen version 1.3.9e.

    When i add additional images it is ok, it allows me to have 3 but no more than that, i can add multiple images BUT it will only show 3 extra images in the product information page. Other than that IH2 works perfectly.

    Any suggestions would be very much appreciated.

  5. #5785
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
    Plugin Contributions
    32

    Default Re: Image Handler 2 Support

    Quote Originally Posted by sweetikins View Post
    i am having a small problem with IH2, i have the latest version available in the downloads section and i am running Zen version 1.3.9e.

    When i add additional images it is ok, it allows me to have 3 but no more than that, i can add multiple images BUT it will only show 3 extra images in the product information page. Other than that IH2 works perfectly.

    Any suggestions would be very much appreciated.
    This doesn't appear to be an IH2 issue/bug.. I have client sites with more than 3 additional images, and they all work fine.. My test site also doesn't have this issue.. Perhaps it is something within your template which is limiting the additional image display.. Link to your site MIGHT help..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  6. #5786
    Join Date
    Sep 2010
    Posts
    1
    Plugin Contributions
    0

    Default Re: Image Handler 2 Support

    Image Handler seems to not be working for my site.
    http://www.jasoncphotos.com/purchase/

    Products are added, and images ARE uploaded. I can find them in the folders on the webhost, and they appear in the product information. Not all of them appear on the catalog though. This means there aren't any links to the products themselves either.

    When I go into the image handler tools it doesn't show any images for the products...

    Let me know what more information you need.

  7. #5787
    Join Date
    Jun 2010
    Posts
    8
    Plugin Contributions
    0

    Default Re: Image Handler 2 Support

    Hi, I have weird problem with IH.
    It worked since some time well. Then I have upgraded ZenCart 1.3.9d and that was probably when it stopped working. The trouble was I realized too late, because it was still showing cashed images, just not resizing and watermarking new ones.

    Anyway, I have now upgraded to latest 1.3.9f and IH2 rev8b but it still does now work on my server - weird is, that exactly same files and database copied to my local computer works fine using Wamp (PHP version and MySQL database version are very similar).

    If it hasn't been working earlier just fine I would be suspecting some security setting on the server preventing IH resizing images, but it was just fine before I upgraded.

    So on my online server it is showing images but not resizing them when on my local server it's resizing well. I can see that all pictures displayed on my online server are served from their standard location in eshop/images/ folder, when locally it is served resized from eshop/bmz_cache folder.

    Anyone got idea what could be causing this? I have 777 permission on bmz_cache and images folders...

    Thanks a lot for any ideas!
    ludek
    www.armysurplus.cz/eshop

  8. #5788
    Join Date
    Sep 2005
    Location
    Waikato, New Zealand
    Posts
    1,539
    Plugin Contributions
    3

    Default Re: Image Handler 2 Support

    Quote Originally Posted by luidzi_1 View Post
    Hi, I have weird problem with IH.
    It worked since some time well. Then I have upgraded ZenCart 1.3.9d and that was probably when it stopped working. The trouble was I realized too late, because it was still showing cashed images, just not resizing and watermarking new ones.

    Anyway, I have now upgraded to latest 1.3.9f and IH2 rev8b but it still does now work on my server - weird is, that exactly same files and database copied to my local computer works fine using Wamp (PHP version and MySQL database version are very similar).

    If it hasn't been working earlier just fine I would be suspecting some security setting on the server preventing IH resizing images, but it was just fine before I upgraded.

    So on my online server it is showing images but not resizing them when on my local server it's resizing well. I can see that all pictures displayed on my online server are served from their standard location in eshop/images/ folder, when locally it is served resized from eshop/bmz_cache folder.

    Anyone got idea what could be causing this? I have 777 permission on bmz_cache and images folders...

    Thanks a lot for any ideas!
    ludek
    www.armysurplus.cz/eshop


    These are just general guesses, you have probably done most of them, but you'd be amazed the amount of people who miss the obvious

    having a look at your source code it appears the image handler specific hooks are utterly missing which makes me think some files may have been missed.

    1) did you run the "install image handler" in admin-> tools->Image handler 2 --> then select the image handler admin tab and select install image handler
    2) Did you check to see all files went up and none were "skipped"?, especially the ones in your template folder
    3) you did upload the admin files to your renamed admin folder
    4) did you uninstall the old version
    5) what errors if any are appearing in your /eshop/cache/ folder, as this will hopefully shed some light on it

    Cheers

  9. #5789
    Join Date
    Jun 2010
    Posts
    8
    Plugin Contributions
    0

    Default Re: Image Handler 2 Support

    Hi Nigelt,

    thanks a lot for reply - you did tell me something very new indeed - did not know that debug files are kept in cache folder! ;) (and yes, I did all steps 1 to 4)

    So investigating debug files revealed very interesting error messages:

    [19-Sep-2010 22:08:43] PHP Warning: imagejpeg() [<a href='function.imagejpeg'>function.imagejpeg</a>]: Unable to access /home/usr/www.armysurplus.cz/html/eshop/bmz_cache/e/e81ee866c4ee0327420ef160555bbc56.image.150x187.jpg in /home/usr/www.armysurplus.cz/html/eshop/includes/classes/bmz_image_handler.class.php on line 655
    [19-Sep-2010 22:08:43] PHP Warning: imagejpeg() [<a href='function.imagejpeg'>function.imagejpeg</a>]: Invalid filename in /home/usr/www.armysurplus.cz/html/eshop/includes/classes/bmz_image_handler.class.php on line 655

    Looks like script cannot write images in to bzm_cache folder although it is 777. There is also an error about invalid filename.

    Will investigate more, but this is most lileky the reason while it's working on my local server and not on remote one..

    Thanks again for your advice! ;)
    ludek
    Quote Originally Posted by nigelt74 View Post
    These are just general guesses, you have probably done most of them, but you'd be amazed the amount of people who miss the obvious

    having a look at your source code it appears the image handler specific hooks are utterly missing which makes me think some files may have been missed.

    1) did you run the "install image handler" in admin-> tools->Image handler 2 --> then select the image handler admin tab and select install image handler
    2) Did you check to see all files went up and none were "skipped"?, especially the ones in your template folder
    3) you did upload the admin files to your renamed admin folder
    4) did you uninstall the old version
    5) what errors if any are appearing in your /eshop/cache/ folder, as this will hopefully shed some light on it

    Cheers

  10. #5790
    Join Date
    Sep 2005
    Location
    Waikato, New Zealand
    Posts
    1,539
    Plugin Contributions
    3

    Default Re: Image Handler 2 Support

    Quote Originally Posted by luidzi_1 View Post
    [19-Sep-2010 22:08:43] PHP Warning: imagejpeg() [<a href='function.imagejpeg'>function.imagejpeg</a>]: Invalid filename in /home/usr/www.armysurplus.cz/html/eshop/includes/classes/bmz_image_handler.class.php on line 655
    Are you sure your server supports gd?

 

 

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