OLD Super Orders 2.0 (See v3.0 thread instead)

**joyjoy** · 14 Oct 2010, 10:35 AM

I think I did the SQL file...the rest of the admin setup for Super Orders seems to be working okay.

I will BACKUP and try to reinstall the SQL file. Maybe I left something out. Thank you.

**joyjoy** · 14 Oct 2010, 10:40 AM

Okay I just tried to reinstall the SQL files, I received error messages because they already exist.

Any other suggestions?

**joyjoy** · 14 Oct 2010, 10:44 AM

Originally Posted by joyjoy

Okay I just tried to reinstall the SQL files, I received error messages because they already exist.

Any other suggestions?

Hold up Diva!!

Nevermind. I just tried to review my admin overview again...and now the order links work!

Must've been some sort of missed code.

Thanks again though for pointing me in the right direction. You are awesome!!

**cliff smith** · 14 Oct 2010, 01:59 PM

Originally Posted by topcat24

To print the invoices onto individual pages choose print command from file drop down menu then choose to print each frame individually from the options given at print (Firefox doesn't do it as default, but IE does)

Can someone help? Using super orders batch print I am selecting the invoices I want to print but in IE8 and Firefox the invoices page is blank. View source shows they are there. Tried with google chrome and I can see the invoices I want to print but they all print on one page. It did work in IE when I first installed it. Went from http to https for the whole admin area and everything else worked fine. I tried putting it back to http to see if that was the problem and it is still the same so I think this change is just a coincidence. Also reinstalled super orders. Tried the above suggestion in IE even though the page is blank but the "print each frame individually" is already selected and the other options are greyed out. The blank page prints - blank in IE, all invoices on the same page in Chrome ! Help! Thanks. Cliff

**cliff smith** · 14 Oct 2010, 05:22 PM

Me again - bit of duff info in my cry for help!

Page source in IE is only:

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Frameset//EN" "http://www.w3.org/TR/html4/frameset.dtd">
<html>
<head>
<title>Output Batch Print Job(super_invoice.php :: 2 pages :: 1 copies)</title>
</head>
<frameset rows="*,*">

<frame src="super_invoice.php?oID=44363">
<frame src="super_invoice.php?oID=44364">
</frameset>
</html>

In chrome the full invoices are visible but all print on 1 page and I can't find setting to print frames individually in chrome.

Cliff

**nohart** · 14 Oct 2010, 06:16 PM

Originally Posted by DivaVocals

Again in order to troubleshoot your issue screeshots would help us see what you see.. and to be clear you should post both orders.php and super_orders.php screenshots to compare the two. Also please check your super_orders.php file.. Is the admin notification code I previously referenced intact?? if yours is different, need to see what your code looks like..

Wow thanks for the info! In your tests did you try to do partial refunds and complete refunds? I attached a screen shot of the Super Orders Screen. It says on it "No Payment Data Available" I also included my log file and the superorders.php and orders.php in the zip file if you care to take a look. The admin code looks to be intact. I think what may be happening is the supperorders does not have reference to the payment data so it couldn't do the partial refund...

**DivaVocals** · 14 Oct 2010, 06:24 PM

Originally Posted by nohart

Wow thanks for the info! In your tests did you try to do partial refunds and complete refunds? I attached a screen shot of the Super Orders Screen. It says on it "No Payment Data Available" I also included my log file and the superorders.php and orders.php in the zip file if you care to take a look. The admin code looks to be intact. I think what may be happening is the supperorders does not have reference to the payment data so it couldn't do the partial refund...

Yes.. I did both full and partial refunds.. Not for nothing, but I've got a lot on my plate right now so I am not going to have time to look at your orders.php and super_orders.php files.. Please have a look at them and let me know if the notifications code I referenced is still intact.. Also your screen print is a little small and hard to see.. Can you try uploading your screenprint to tinypic.com and post the image link here.. Also be sure to post BOTH the default orders and Super Orders screen shot (for the same order) so that I can see what the difference is..

**nohart** · 14 Oct 2010, 07:12 PM

Originally Posted by DivaVocals

Yes.. I did both full and partial refunds.. Not for nothing, but I've got a lot on my plate right now so I am not going to have time to look at your orders.php and super_orders.php files.. Please have a look at them and let me know if the notifications code I referenced is still intact.. Also your screen print is a little small and hard to see.. Can you try uploading your screenprint to tinypic.com and post the image link here.. Also be sure to post BOTH the default orders and Super Orders screen shot (for the same order) so that I can see what the difference is..

Yes the code seems to be intact. Here are the screen shots:

**DivaVocals** · 14 Oct 2010, 08:57 PM

So one last question.. When you tried to initiate the refund from Super Orders HOW did you do this??

Did you

A. Click the orange "Refund" button

B. Initiate the refund transaction within the payment module's admin notifications section (this is what is that code snip I asked you to confirm does)

Originally Posted by nohart

Yes the code seems to be intact. Here are the screen shots:

**carlvt88** · 14 Oct 2010, 09:35 PM

Separate question - when I press Modify under the order payment data, instead of opening a dialog to modify the payment, it opens a new window that brings shows the admin panel dashboard.

Has anyone seen this before I debug further?

Thanks,

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