Simple Google Analytics - Support

[econcepts]

It's tough to say where the conversion value came from but the only options seem to be either a sale from the store or a sale that related to a default value (which you mentioned there is none.)

Without seeing it all and testing, it's very tough to determine. You should be able to tell from within Analytics what products made up that transaction.

I would suggest isolating the day the transaction occurred and then drilling down on the data to find out what made that up. That may provide some insight as to what caused it. You should even be able to get the order number etc... from within your analytics as well if that is setup. This will let you know what number it came from (if any) etc...

[bobthemolder]

Has this been modified to place the code diretly before the </head> tag?

[econcepts]

Not this version, but the next release (due out very soon) does. It's currently being tested on a few sites and I'll be releasing that in the coming weeks on in the zen cart downloads section.

I'll post here when that is ready as well.

[CaroleAs]

I have not read this WHOLE long thread, so i appologise if the question has been asked.

I installed Simple Google Analytics a few days ago. It is fun (and addictive) to look at the figures, and so far, trying to understand what they all mean. One thing i noticed is that in the ecommerce part of the stats it does not seem to match the sales i made during those days reported.

For example, i have had invoices #4 to #9, but it seems to take into account only invoices #4, 5, 7, 9, and skips invoices #6 and 8.

Also, in the Product performance, i see that some products are listed there, yet, they have NOT been sold during those days.

So all in all, i am getting some information that i find a bit... inaccurate to say the least.

Anyone else experienced similar situation?

[econcepts]

You'll always have some discrepancies due to Google being JavaScript driven.

Take a look at posts 1318 to 1320 for some more on this.

[CaroleAs]

Thanks. I had not reached those posts yet!

[webwahm]

Hi Eric, I just installed this but my ecommerce isn't tracking. Reading back you mention:

"2) Are you running any affiliate programs or anything else that might affect the checkout page? If so, there is a different way I'll have you integrate it. Sometimes those mods make alterations to the checkout success page that override any tracking."

...I am running JROX Affiliate Manager and there is some integration code from them in tpl_footer.php - could this be the issue do you think?

Thanks
Adele

[econcepts]

Yes Adele, that is why it is not tracking.

The answer to correcting it is at the following link.

Scroll to the bottom of the page (around July 22, 2009) and you'll find a comment section that talks about the JAM / JROX integration.

http://www.zencartoptimization.com/2...-the-workbook/

[CaroleAs]

I realise the Google Analytic cannot track EVERYTHING and EVERY transaction, giving figures somewhat lower than they are. I was wondering if anyone would have a rough average of how much is "missing" as far as the figures are concerned in Google Analytics? Like can i expect a 10% discrepancy? 20%? I would like to get at least a ball park figure if possible.

Thanks.

[riggergrant]

Sorry if this was answered in an earlier post, I looked back a few pages and couldnt see anything relevant

zencart 139, new install, trying install Simple GA. When running the SQL script I get an error code 106: Syntax error for the second line Select (@t4:=configuration_group_id) as t4

is there an update to this script or a change I need to make to it for the latest MYSQL?

Thanks
Grant