Download Fetch [support thread]

[filmfr3ak]

Just an update:

After "upgrading" to 1.3, everything worked fine, except clicking the link in the email only gave a WHITE webpage no download.

I replaced the INCLUDES>MODULES>PAGES>FETCH>header_php.php with the same file from the 1.2 version of the mod and it WORKS! Totally fixed it!

Have tested on a smallish 10mb file and also a larger 60mb file.

both downloaded successfully in IE and FF AND unzipped with no errors.

[ruready]

Hello.

ZC 1.3.9g

fetch 1.3 but the help says 1.2

Everything works except the file download. I have had this working before on this site. I am using the Cherry Zen template. The site is still being developed but here is the link: tabortools.net.

When i submit the request for a download, I get the email and when I respond to the email link I get:

IE -> HTTP 500 The website cannot display the page
Mozilla -> blank white page

I used to get a direct download box with the file. Because the site is being developed, I'm not sure at what point the link stopped working.

Any suggestions to fix this?

Thanks.

Great mod by the way.

Louis

[ruready]

By the way, I tried the fix from filmfr3ak above and the file box came up and attempted to look for the file and errored out saying it couldn't open the site.

Louis

[skipwater]

ruready

This might be the code that is creating your error.

Test and let me know.

Find file /includes/modules/pages/fetch/header_php.php and about line 60 you will see.

// Is Apache trying to compress the output:
    @apache_setenv('no-gzip', 1);
    @ini_set('zlib.output_compression', 0); 

Change to look like this.

// Is Apache trying to compress the output:
//    @apache_setenv('no-gzip', 1);
//    @ini_set('zlib.output_compression', 0); 

That commented out the code so it will not run.

Skip

[ruready]

Thanks Skip, I really appreciate the response.

I tried the fix as suggested but it did not work. The file works fine in Firefox now but not IE7.

What's next?

[ruready]

Man, I wish I understood this stuff better....

Noticing the code fix you gave me said something about gzip, so I changed this setting in the admin gzip section to "on" and it seems to be working in both browsers now. Is GZIP supposed to be on for fetch to work?

Thanks again Skip, I'm grateful for your help.

Louis

[skipwater]

Man, I wish I understood this stuff better....

Noticing the code fix you gave me said something about gzip, so I changed this setting in the admin gzip section to "on" and it seems to be working in both browsers now. Is GZIP supposed to be on for fetch to work?

Thanks again Skip, I'm grateful for your help.

Louis

Yes and No
As you know each server is different and writing code to work across so many unique setups is where the challenge is.
So if turning on gzip for you works yes it needs it. But for others no it is not needed.

Skip

[tcjay]

I am having trouble understanding what I should do. I have install the 1.3 version of download fetch.

I would like to have a free download on my shopping cart. The customer must purchase the product at no cost and then receive a link to the download page.

The readme file suggests placing the link to the download in the product description.

What exactly do I need to do to accomplish this or do you know of a website that has this set up that I can look at.

TIA Tom

[skipwater]

I would like to have a free download on my shopping cart. The customer must purchase the product at no cost and then receive a link to the download page.

The Fetch Mod is not used for this kind of setup. You need to use Zen Carts built in download of products.

Take a look at How do I add downloads to products? make products downloadable?

Skip

[jt1020]

I just installed this and everything is working fine except for the downloading of the file from the email link.

When I tested it, I clicked on the link that was emailed and received the error message HTTP 500.

After reviewing some of the posts, I found the following instructions:

Find file /includes/modules/pages/fetch/header_php.php and about line 60 you will see.

// Is Apache trying to compress the output:
    @apache_setenv('no-gzip', 1);
    @ini_set('zlib.output_compression', 0); 

Change to look like this.

// Is Apache trying to compress the output:
//    @apache_setenv('no-gzip', 1);
//    @ini_set('zlib.output_compression', 0); 

I made the change and now the download box opens and along with another box with the error message:

Internet Explorer cannot download index.php from mysite.com. Internt Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found.

What am I missing?