Whoops! Sorry, but you are not allowed to perform the action requested.

[DrByte]

When i go to the store and add products to the cart and click on checkout it asks me to log in, once i have done that i get a time_out.php page with the error message.

After that happens, what's in their cart at that stage?
Do you know whether the same issue occurs if someone had something in their cart from a previous shopping session, but had logged out and never completed checkout with the items in their cart? Does it display the shopping_cart page again with a note that their cart contents have been merged? Or does the "whoops" message display before that can happen?

i get a time_out.php page

Zen Cart doesn't use "time_out.php" unless perhaps you're using some addon that rewrites URLs. Do you have such an addon installed?

[sweetikins]

After that happens, what's in their cart at that stage?
Do you know whether the same issue occurs if someone had something in their cart from a previous shopping session, but had logged out and never completed checkout with the items in their cart? Does it display the shopping_cart page again with a note that their cart contents have been merged? Or does the "whoops" message display before that can happen?

The cart still has the items in it after that. As far as i am aware people who have had previous carts have them merged into it but to checkout we get the "whoops" message when we click the checkout button, but the ones that use paypal express can checkout just fine, for now.

Zen Cart doesn't use "time_out.php" unless perhaps you're using some addon that rewrites URLs. Do you have such an addon installed?

I am not sure what kind of module would give me that error, i havent added anything to rewrite urls

[DrByte]

As far as i am aware people who have had previous carts have them merged into it but to checkout we get the "whoops" message when we click the checkout button

I was kinda hoping you'd test it out ...

[sweetikins]

I was kinda hoping you'd test it out ...

oops sorry, ok i tested it for myself and it gives you the merged message but when i checkout it takes me that annoying message and this link

http://www.twilightscraps.com/index...._page=time_out

[DrByte]

There are only two conditions that would trigger that:

a) the cart is actually empty (which would only happen if you had altered code to empty customer carts at login)

b) the files I mentioned earlier aren't properly up-to-date and thus the cart contents aren't able to be validated between clicks

[sweetikins]

There are only two conditions that would trigger that:

a) the cart is actually empty (which would only happen if you had altered code to empty customer carts at login)

b) the files I mentioned earlier aren't properly up-to-date and thus the cart contents aren't able to be validated between clicks

a) i haven't altered the code to do that, as i wouldn't know how to

b) i have re-uped all the files you suggested with still no luck, so im not sure it can be that

[DrByte]

You said all your addons are "latest". But *which* addons are they?

[gilby]

a) i haven't altered the code to do that, as i wouldn't know how to

b) i have re-uped all the files you suggested with still no luck, so im not sure it can be that

Are you sure that you have uploaded the "admin" section to your "renamed admin" section.
You may have uploaded it to "admin" but you might still be using your "renamed admin" (139d)

Do you have 2 admin directories?
"admin" and "your renamed admin"

[sweetikins]

You said all your addons are "latest". But *which* addons are they?

Sales Report
Image Handler
Wishlist *pay to use*
Free Gifts *custom scriptz*
Private Area *custom scriptz*

[sweetikins]

Are you sure that you have uploaded the "admin" section to your "renamed admin" section.
You may have uploaded it to "admin" but you might still be using your "renamed admin" (139d)

Do you have 2 admin directories?
"admin" and "your renamed admin"

Yes i am sure :) i only have the 1 renamed admin directory, nothing else