Version: latest
Add-ons: none
Server environment: Windows Server 2003 R2 Enterprise
MySQL version: 5.1.50.Community

Everytime we try and add a product, we get an error code. We didn't start getting this error until recently. After the last major upgrade, the problems started. The only way we can add a product description is by injecting it via PhpMyAdmin. See below for our error:

----------

1366 Incorrect string value: '\xA0\x0D\x0A ...' for column 'products_description' at row 1
in:
[insert into products_description (products_name, products_description, products_url, products_id, language_id) values ('HP Black Toner Cartridge Q1338A', '
General Information
Manufacturer: Hewlett-Packard
Manufacturer Part Number: Q1338A
Manufacturer Website Address: www.hp.com
Brand Name: HP
Product Model: No. 38A
Product Name: Black Toner Cartridge
Information:

Print cartridge is designed precisely for the HP LaserJet 4200 Series printers for crisp, sharp results every time. Featuring advanced toner and cartridge design, plus HP smart printing technology for easy maintenance and consistent, outstanding print quality. Each yields 12,000 pages.

Packaged Quantity: 1 Each
Product Type: Toner Cartridge
Technical Information
Print Technology: Laser
Print Color: Black
Typical Print Yield: 12000 Page
Miscellaneous
Package Contents: 1 x Cartridge
Additional Information:
# Advanced toner formulation and cartridge design complement technology in the HP LaserJet Q1338A print cartridge to ensure a new level of print quality consistently over the life of the supply and from cartridge to cartridge.
# An essential element of reliable HP printing, engineered to deliver consistently great results every time. By using these supplies, which are precisely matched to the HP printer, workgroups can count on reliable performance and precise results.
# HP printing supplies features make HP LaserJet Q1338A print cartridges very easy to order, install, manage and maintain. These supplies offer an added measure of control and convenience to everyone in the office.
# HP LaserJet Q1338A print cartridges offer higher capacity and increased yields for economical use as well as a time saving design and proven-reliable operation, all designed to reduce total cost of ownership.
# Resolution technology: Smart

Compatibility: HP LaserJet 4200 Series Printers
Recycled: Yes
Recycled Content: 20%
Post-consumer-waste%: 20%
', '', '144', '1')]
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