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  1. #6121
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
    Plugin Contributions
    32

    Default Re: Image Handler 2 Support

    Quote Originally Posted by vescera View Post
    I upgrade to d version of IH and i have some issue with aditional image. When I click to large version of image pop up just crash.
    When i go over with mouse to aditional image i see that it have wrong linking and goes like this main image something.jpg and aditional something_1_LRG.jpg

    Thanx for any help.
    Some information would be useful..
    • Link to your site
    • Version of Zen Cart you are running
    • Version of IH2 you converted from
    • Other mods you are running (inclduing the version numbers)
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  2. #6122
    Join Date
    Nov 2010
    Posts
    14
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    0

    Default Re: Image Handler 2 Support

    I am using ZenCart version 1.3.9g, Patch 1.
    The site was upgraded from 1.3.9a.
    The only addon I'm aware of is Image Handler 2.
    The site uses a template.
    I have searched and trolled the FAQs, Tutorials and Forums for hours.
    The problem began when I started maintaining my customer's site.
    Transactions are working fine and the store is live.


    I've read the documentation that comes with the Image Handler 2 zip file and some things I found on the web.

    Is it correct that the large version of the image is not modified by Image Handler, only the medium and small?

    I'm seeing something strange. If there is an image for a product which is 600 x 600 px, when you click "Larger Image" on the product detail page, it displays at 600 x 600 px. However, in Admin - Tools - Image Handler2, the large size says it should be 550 x 550 px. The small and medium images display at the sizes shown in Image Handler.

    How is the large size determined? How does Image Handler take an image that is 600 x 600 px and decide it should be 550 x 550 px? And why isn't is showing up that way when you click "Larger Image"?

    Thank you in advance for any insights you can share.

  3. #6123
    Join Date
    Oct 2007
    Location
    Emporia, Kansas
    Posts
    1,762
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    0

    Default Re: Image Handler 2 Support

    I'm seeing something strange. If there is an image for a product which is 600 x 600 px, when you click "Larger Image" on the product detail page, it displays at 600 x 600 px. However, in Admin - Tools - Image Handler2, the large size says it should be 550 x 550 px. The small and medium images display at the sizes shown in Image Handler.

    How is the large size determined? How does Image Handler take an image that is 600 x 600 px and decide it should be 550 x 550 px? And why isn't is showing up that way when you click "Larger Image"?

    Thank you in advance for any insights you can share.
    just wondering...what happens if you have a normal sized image larger than 600x600...does it display them at 550 or 600

    go to the description page and click the image---then rightclick to view image and it will give you the url in the location bar with the size it is displaying also.

    mine are 900+ at times and the IH2 shoots the image to what I have mine set to see about 725.

    I would also add the "h" update to the store too just to be current.

  4. #6124
    Join Date
    Nov 2010
    Posts
    14
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    0

    Default Re: Image Handler 2 Support

    It displays the large images at their original size. For example, if the image is 1200 x 1200 px, it displays it as 1200 x 1200 px, even if Image Handler says it should be 550 x 550 px.

    I've also noticed that different product categories have different large image dimensions in Image Handler 2 Admin. That's why I'd like to know how IH determines the large or normal image size.

  5. #6125
    Join Date
    Nov 2010
    Posts
    14
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    Default Re: Image Handler 2 Support



    How is the dimension (circled in red) determined?

    Thank you in advance.

  6. #6126
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
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    Default Re: Image Handler 2 Support

    Link to site would be tremendously helpful so we can contribute more meaningful answers versus guessing...

    Images sizes (as the readme explains) are determined by your settings in Configuration > Images. Knowing what those settings are is actually a LOT more useful to help determine IF there is an issue..

    Quote Originally Posted by ewright1234 View Post

    How is the dimension (circled in red) determined?

    Thank you in advance.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  7. #6127
    Join Date
    Oct 2007
    Location
    Emporia, Kansas
    Posts
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    Default Re: Image Handler 2 Support

    These are my settings and the one in red is for that part and the orange ones are for the description page images--hope that helps

    Small Image Width 165
    Small Image Height 165
    Heading Image Width - Admin 57
    Heading Image Height - Admin 0
    Subcategory Image Width 160
    Subcategory Image Height 160
    Calculate Image Size true
    Image Required true
    Image - Shopping Cart Status 1
    Image - Shopping Cart Width 50
    Image - Shopping Cart Height 50
    Category Icon Image Width - Product Pages
    Category Icon Image Height - Product Pages 0
    Top Subcategory Image Width
    Top Subcategory Image Height 0
    Product - Image Width 245
    Product - Image Height 245

    Product - Image Medium Suffix _MED
    Product - Image Large Suffix _LRG
    Product - Number of Additional Images per Row 5
    Image - Product Listing Width 165
    Image - Product Listing Height 165
    Image - Product New Listing Width 165
    Image - Product New Listing Height 165
    Image - New Products Width 165
    Image - New Products Height 165
    Image - Featured Products Width 165
    Image - Featured Products Height 165
    Image - Product All Listing Width 165
    Image - Product All Listing Height 165
    Product Image - No Image Status 1
    Product Image - No Image picture no_picture.gif
    Image - Use Proportional Images on Products and Categories 1
    IH resize images yes
    IH small image filetype no_change
    IH small image background 255:255:255
    IH watermark small images no
    IH zoom small images yes
    IH small image hotzone no
    IH small image compression quality 100
    IH medium image filetype no_change
    IH medium image background 255:255:255
    IH watermark medium images yes
    IH zoom medium images yes
    IH medium image hotzone yes
    IH medium image compression quality 100
    IH large image filetype no_change
    IH large image background transparent
    IH watermark large images yes
    IH large image compression quality 100
    IH large image maximum width 725
    IH large image maximum height 725

    IH watermark gravity SouthEast
    IH zoom gravity SouthEast

  8. #6128
    Join Date
    Nov 2010
    Posts
    14
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    Default Re: Image Handler 2 Support

    The site is www. kenneths jewelry and gems . com.

    Small Image Width 80
    Small Image Height 110
    Heading Image Width - Admin 57
    Heading Image Height - Admin 40
    Subcategory Image Width 80
    Subcategory Image Height 110
    Calculate Image Size true
    Image Required true
    Image - Shopping Cart Status 1
    Image - Shopping Cart Width 50
    Image - Shopping Cart Height 40
    Category Icon Image Width - Product Info Pages 57
    Category Icon Image Height - Product Info Pages 40
    Top Subcategory Image Width 80
    Top Subcategory Image Height 110
    Product Info - Image Width 150
    Product Info - Image Height 120
    Product Info - Image Medium Suffix _MED
    Product Info - Image Large Suffix _LRG
    Product Info - Number of Additional Images per Row 1
    Image - Product Listing Width 80
    Image - Product Listing Height 80
    Image - Product New Listing Width 80
    Image - Product New Listing Height 80
    Image - New Products Width 80
    Image - New Products Height 80
    Image - Featured Products Width 80
    Image - Featured Products Height 80
    Image - Product All Listing Width 80
    Image - Product All Listing Height 80
    Product Image - No Image Status 1
    Product Image - No Image picture no_picture.gif
    Image - Use Proportional Images on Products and Categories 1
    IH resize images yes
    IH small image filetype no_change
    IH small image background 255:255:255
    IH watermark small images no
    IH zoom small images no
    IH small image hotzone no
    IH small image compression quality 85
    IH medium image filetype no_change
    IH medium image background 255:255:255
    IH watermark medium images no
    IH zoom medium images no
    IH medium image hotzone no
    IH medium image compression quality 85
    IH large image filetype no_change
    IH large image background 255:255:255
    IH watermark large images no
    IH large image compression quality 85
    IH large image maximum width 600
    IH large image maximum height 550
    IH watermark gravity Center
    IH zoom gravity SouthEast

  9. #6129
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
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    32

    Default Re: Image Handler 2 Support

    Thanks can you also save me the trouble of rooting around your site looking for the ONE product which behaves as you describe.. Provide a DIRECT link to the product which demonstrates your issue..

    Thanks..


    Quote Originally Posted by ewright1234 View Post
    The site is www. kenneths jewelry and gems . com.

    Small Image Width 80
    Small Image Height 110
    Heading Image Width - Admin 57
    Heading Image Height - Admin 40
    Subcategory Image Width 80
    Subcategory Image Height 110
    Calculate Image Size true
    Image Required true
    Image - Shopping Cart Status 1
    Image - Shopping Cart Width 50
    Image - Shopping Cart Height 40
    Category Icon Image Width - Product Info Pages 57
    Category Icon Image Height - Product Info Pages 40
    Top Subcategory Image Width 80
    Top Subcategory Image Height 110
    Product Info - Image Width 150
    Product Info - Image Height 120
    Product Info - Image Medium Suffix _MED
    Product Info - Image Large Suffix _LRG
    Product Info - Number of Additional Images per Row 1
    Image - Product Listing Width 80
    Image - Product Listing Height 80
    Image - Product New Listing Width 80
    Image - Product New Listing Height 80
    Image - New Products Width 80
    Image - New Products Height 80
    Image - Featured Products Width 80
    Image - Featured Products Height 80
    Image - Product All Listing Width 80
    Image - Product All Listing Height 80
    Product Image - No Image Status 1
    Product Image - No Image picture no_picture.gif
    Image - Use Proportional Images on Products and Categories 1
    IH resize images yes
    IH small image filetype no_change
    IH small image background 255:255:255
    IH watermark small images no
    IH zoom small images no
    IH small image hotzone no
    IH small image compression quality 85
    IH medium image filetype no_change
    IH medium image background 255:255:255
    IH watermark medium images no
    IH zoom medium images no
    IH medium image hotzone no
    IH medium image compression quality 85
    IH large image filetype no_change
    IH large image background 255:255:255
    IH watermark large images no
    IH large image compression quality 85
    IH large image maximum width 600
    IH large image maximum height 550
    IH watermark gravity Center
    IH zoom gravity SouthEast
    Last edited by DivaVocals; 16 Dec 2010 at 06:03 PM.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  10. #6130
    Join Date
    Nov 2010
    Posts
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    Default Re: Image Handler 2 Support

    Here is an example link - http:// kenneths jewelry and gems .com /index.php?main_page=product_info&cPath=83_87&products_id=1970. Please remove the spaces.

    In Image Hanlder, the large size reads 600 x 116. When you click on "Larger Image" on the product detail page the size of the image is 1423 x 277.

    So, my question is where does the dimension 600 x 116 come from? How does Image Handler determine that dimension?

    My goal is to understand the IH software and fix the over-large product image displays.

    Otherwise, I'll have to search through the code and I thought the forum might be faster.

    Thank you again.

 

 

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