Edit Orders v3.0 for ZC 1.3.9 [Support Thread]

[DivaVocals]

Ask the person installing this for you to post the contents of the error log that Zen Cart generates whenever you get a blank or erroneous page. (it's in the "cache" folder of your store..)

The error message is puzzling.. No one else has reported it.. and it may not mean anything, but it may mean you are having a different issue.. and I can't say for sure until I see the contents of the log file..

Please speak with the person installing this for you to provide more details on the issue you are having.. It helps to have specifics..

okay....this was why I was worried posting more then what I said initially, because now I am lost There person who installed the mod is not around to ask.

Is there somewhere in admin where errors logs are recorded?
If I got to edit orders and want to go back to orders....or try to get out of the edit section, first I get a blank page.

At the moment the browers is showing.... www...../my_admin_folder/orders.php?page=1&oID=1642

and I get a *oops this page is broken* and then I have to log in again.

I am not actually getting error messages, it's just kicking me out of my admin.

The webshop itself works okay

[UltraLtd]

Though I think I understand what it is you are saying, can you post screenshots so it is CRYSTAL clear exactly what it is you are attempting to explain here.. It will be easier for me to see what you are speaking of if I can see what you see..

Sorry for the delay in getting back, Christmas, relative, public holidays, beach, horse races (friends sponsored race) etc.

Here is the shot of the totals:



See that the Sub-Total includes the tax amount.

Thanks

Damien

[Dustie]

Ask the person installing this for you to post the contents of the error log that Zen Cart generates whenever you get a blank or erroneous page. (it's in the "cache" folder of your store..)

.

I believe in *learn by doing*, and seeing as the *other person* is not available till late tomorrow I will try this myself. :)

I have found the Cache and the logs. There were to many and so using logic and common sense (which could have been nonsense. lol ) I deleted the reports first. Then I went into my admin and played around doing the usual things (kept checking error log and no entry).

I then went to edit an invoice, made some changes and clicked on update, and as usual I got kick out of admin and got an error page. I tried to do this in English and also in my default language (german) and neither worked.

The Cache had 5 new reports, and they all contained the same information...... here a copy .

PHP Warning:  require(includes/languages/2.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home/www/webXXX/html/webshop/my_admin_folder/includes/init_includes/init_languages.php on line 35

PHP Warning:  require(includes/languages/2.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home/www/webXXX/html/webshop/my_admin_folder/includes/init_includes/init_languages.php on line 35

PHP Fatal error:  require() [<a href='function.require'>function.require</a>]: Failed opening required 'includes/languages/2.php' (include_path='/usr/local/php/lib/php:.') in /home/www/webXXX/html/webshop/my_admin_folder/includes/init_includes/init_languages.php on line 35 

here also a copy of the init_languages.php

<?php
/**
 * initialise language handling
 * see {@link  http://www.zen-cart.com/wiki/index.php/Developers_API_Tutorials#InitSystem wikitutorials} for more details.
 *
 * @package initSystem
 * @copyright Copyright 2003-2005 Zen Cart Development Team
 * @copyright Portions Copyright 2003 osCommerce
 * @todo ICW(SECURITY) is it worth having a sanitizer for $_GET['language'] ?
 * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
 * @version $Id: init_languages.php 2753 2005-12-31 19:17:17Z wilt $
 */
if (!defined('IS_ADMIN_FLAG')) {
  die('Illegal Access');
}
if (!isset($_SESSION['language']) || isset($_GET['language'])) {
  $lng = new language();
  if (isset($_GET['language']) && zen_not_null($_GET['language'])) {
    $lng->set_language($_GET['language']);
  } else {
    if (LANGUAGE_DEFAULT_SELECTOR=='Browser') {
      $lng->get_browser_language();
    } else {
      $lng->set_language(DEFAULT_LANGUAGE);
    }
  }
  $_SESSION['language'] = (zen_not_null($lng->language['directory']) ? $lng->language['directory'] : 'english');
  $_SESSION['languages_id'] = (zen_not_null($lng->language['id']) ? $lng->language['id'] : 1);
  $_SESSION['languages_code'] = (zen_not_null($lng->language['code']) ? $lng->language['code'] : 'en');
}
?>

Please don't hit me if this is all the wrong info and i am wasting your time Just let me know, delete it, and I will talk to the *other person* tomorrow :) :)

[DivaVocals]

Right.. I can see that but I am not clear what you are asking.. As this is a Super Orders screenprint I'm still not clear what you want to do in Edit Orders..

Edit Orders calculates all the taxes and the result of those edits can be seen in the order details.. (as your screen shot displays) What am I missing here??? I am unclear if you are reporting is something that is not calculating as it should or if what you are asking about and enhancement to the Edit Orders interface..

Sorry for the delay in getting back, Christmas, relative, public holidays, beach, horse races (friends sponsored race) etc.

Here is the shot of the totals:



See that the Sub-Total includes the tax amount.

Thanks

Damien

[DivaVocals]

I have found the Cache and the logs. There were to many and so using logic and common sense (which could have been nonsense. lol ) I deleted the reports first. Then I went into my admin and played around doing the usual things (kept checking error log and no entry).

I then went to edit an invoice, made some changes and clicked on update, and as usual I got kick out of admin and got an error page. I tried to do this in English and also in my default language (german) and neither worked.

The Cache had 5 new reports, and they all contained the same information...... here a copy .

PHP Warning: require(includes/languages/2.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home/www/webXXX/html/webshop/my_admin_folder/includes/init_includes/init_languages.php on line 35

PHP Warning: require(includes/languages/2.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home/www/webXXX/html/webshop/my_admin_folder/includes/init_includes/init_languages.php on line 35

PHP Fatal error: require() [<a href='function.require'>function.require</a>]: Failed opening required 'includes/languages/2.php' (include_path='/usr/local/php/lib/php:.') in /home/www/webXXX/html/webshop/my_admin_folder/includes/init_includes/init_languages.php on line 35

This is better and more detailed information very helpful thanks.. It looks like you may indeed have the same issue as sanji and ScriptJunkie.. I am awaiting word back from sanji and ScriptJunkie to confirm the fix.. Once I get their confirmation I will submit the change to the downloads section.. Please bear with me.. I think we've got a handle on it now..

Please don't hit me if this is all the wrong info and i am wasting your time Just let me know, delete it, and I will talk to the *other person* tomorrow :) :)

Hit you?? I'm confused by this.. Ummm where would get that impression??

[UltraLtd]

Right.. I can see that but I am not clear what you are asking.. As this is a Super Orders screenprint I'm still not clear what you want to do in Edit Orders..

Edit Orders calculates all the taxes and the result of those edits can be seen in the order details.. (as your screen shot displays) What am I missing here??? I am unclear if you are reporting is something that is not calculating as it should or if what you are asking about and enhancement to the Edit Orders interface..

Here are the values after going into the edit orders module:



All I did for the same order was to press edit order button then in the edit order screen press update and the Sub-Totals then change to tax ecluded price.

Thanks

Damien.

[Dustie]

It looks like you may indeed have the same issue as sanji and ScriptJunkie.. ..........

No worries, lets wait to see what they find

Hit you?? I'm confused by this.. Ummm where would get that impression??

Just an expression, was teasing.... As I said in one of my other posts, I find this to be one of the most helpful forums I have come across. I tried to use another Webshop software before I found ZC (thank goodness!), and there they often verbally hit you if you didnt ask things right, give enough info...and and and.

[DivaVocals]

No worries, lets wait to see what they find

Cool.. Should know something soon.. I want to hear back from BOTH before I move forward.. (just want to get a consensus)

Just an expression, was teasing.... As I said in one of my other posts, I find this to be one of the most helpful forums I have come across. I tried to use another Webshop software before I found ZC (thank goodness!), and there they often verbally hit you if you didnt ask things right, give enough info...and and and.

Got it..

Well I won't hit you but I am a stickler for details.. "it's not working" or "it's broken" requests drive me INSANE!!! These kind of message tell me next to nothing.. Which is why I poked at you (and everyone else) for details..

[Dustie]

Well I won't hit you but I am a stickler for details.. "it's not working" or "it's broken" requests drive me INSANE!!! These kind of message tell me next to nothing.. Which is why I poked at you (and everyone else) for details..

Yeh, but you still did it nicely and you took the time to poke me in the right direction -> the CACHE and where it is. You see, what I think some programmers dont understand is that we can't tell you more then what we know ourselves. What is logical for some people, is like duhhhhhhhhhhhh for others (pokes at herself now..haha).

Now I am smarter then I was 2 hours ago.....I know where to find the error logs.....

[DivaVocals]

And comparing this to the previous screenshot aside from the weighted subtotal, I am concerned also about the $1.13 tax discrepacy bwtween the original and edited order.. I believe that this is due to an exchange rate difference between the original and edited order.. In any case the weighted sub-total aside, the order totals appear correct and as such I am un-sure if this is a Super Orders or Edit Orders issue or both.. Will take a look.. No promises on when this will be addressed.. Not sure of the nature (or true source) of the issue..

Here are the values after going into the edit orders module:



All I did for the same order was to press edit order button then in the edit order screen press update and the Sub-Totals then change to tax ecluded price.

Thanks

Damien.